Measuring knowledge work: The knowledge work quantification framework

Journal of Intellectual Capital

Volumn 9, Issue 4, 2008, Pages 564-584

  Ramirez, Yuri W ^a   Steudel, Harry J ^b  

^a INTEL CORPORATION   (United States)

^b University of Wisconsin Madison   (United States)

Author keywords

Knowledge economy; Performance management; Productivity rate; Research methods

Indexed keywords

EID: 55649118700     PISSN: 14691930     EISSN: None     Source Type: Journal    
DOI: 10.1108/14691930810913168     Document Type: Article

References (10)

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7. Ramirez, Y.W. (2006), Defining Measures for the Intensity of Knowledge Work in Tasks and Workers, Department of Industrial Engineering, University of Wisconsin-Madison, Madison, WI.
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9. Thomas, B.E. and Baron, J.P. (1994), USACERL Interim Report, Evaluating knowledge worker productivity: Literature review.
10. Thompson, P., Warhurst, C. and Callaghan, G. (2001), "Ignorant theory and knowledgeable workers: Interrogating the connections between knowledge, skills and services", Journal of Management Studies, Vol. 38, pp. 923-43.