Service outsourcing and hotel performance: Three-stage DEA analysis

Applied Economics Letters

Volumn 15, Issue 13, 2008, Pages 1053-1057

  Shang, Jui Kou ^a   Hung, Wei Ting ^b   Wang, Fei Ching ^a  

^a Jin Wen University of Science and Technology   (Taiwan)

^b VANUNG UNIVERSITY   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

DATA ENVELOPMENT ANALYSIS; INDUSTRIAL PERFORMANCE; OUTSOURCING; SERVICE SECTOR;

ASIA; EURASIA; FAR EAST; TAIWAN;

EID: 55649092678     PISSN: 13504851     EISSN: 14664291     Source Type: Journal    
DOI: 10.1080/13504850600993523     Document Type: Article

References (19)

1. Anderson, R. I., Fok, R., Zumpano, L. V. and Elder, H. W. (1998) Measuring the efficiency of residential real estate brokerage firms. Journal of Real Estate Research, 16, pp. 139-158.
2. Banker, R. D., Charnes, A. and Cooper, W. W. (1984) Some models for estimating technical and scale inefficiencies in data envelopment analysis. Management Science, 30, pp. 1078-1092.
3. Banker, R. D., Charnes, A., Cooper, W. W., Swarts, J. and Thomas, D. A. (1989) An introduction to data envelopment analysis with some of its models and their uses. Research in Government and Nonprofit Accounting, 5, pp. 125-163.
4. Barros, C. P. (2005) Measuring efficiency in the hotel sector. Annals of Tourism Research, 32, pp. 456-477.
5. Barros, C. P. and Leach, S. (2006) Performance evaluation of the english premier football league with data envelopment analysis. Applied Economics, 38, pp. 1449-1458.
6. Charnes, A., Cooper, W. W. and Rhodes, E. (1978) Measuring the efficiency of decision making units. European Journal of Operational Research, 2, pp. 429-444.
7. Espino-Rodriguez, T. F. and Padron-Robaina, V. (2004) Outsourcing and its impact on operational objectives and performance: A study of hotels in the canary Islands. International Journal of Hospitality Management, 23, pp. 287-306.
8. Espino-Rodriguez, T. F. and Padron-Robaina, V. (2005) A resource-based view of outsourcing and its implications for organizational performance in the hotel sector. Tourism Management, 26, pp. 701-727.
9. Fried, H. O., Lovell, C. A. K., Schmidt, S. S. and Yaisawarng, S. (2002) Accounting for environmental effects and statistical noise in data envelopment analysis. Journal of Productivity Analysis, 17, pp. 157-174.
10. Gilley, K. M. and Rasheed, A. (2000) Making more by doing less: An analysis of outsourcing and its effects on firm performance. Journal of Management, 26, pp. 763-790.
11. Gorg, H. and Hanley, A. (2004) Does outsourcing increase profitability?. Economic and Social Review, 35, pp. 267-288.
12. Heshmati, A. (2003) Productivity growth, efficiency and outsourcing in manufacturing and service industries. Journal of Economic Surveys, 17, pp. 79-112.
13. Hsu, J. F. and Gregory, S. R. (1995) Developing future hotel managers in Taiwan: From an Industry viewpoint. International Journal of Hospitality Management, 14, pp. 261-269.
14. Hwang, S. N. and Chang, T. Y. (2003) Using data envelopment analysis to measure hotel managerial efficiency change in Taiwan. Tourism Management, 24, pp. 357-369.
15. Kotabe, M. (1990) The relationship between offshore sourcing and innoveness of US multinational firms: An empirical investigation. Journal of International Business Studies, 3, pp. 623-638.
16. Minondo, A. and Rubert, G. (2006) The effect of outsourcing on the demand for skills in the Spanish manufacturing industry. Applied Economics Letters, 13, pp. 599-604.
17. Reynolds, D. (2003) Hospitality-productivity assessment: Using data-envelopment analysis. Cornell Hotel and Restaurant Administration Quarterly, 44, pp. 130-137.
18. Santarelli, E. (1998) Start-up size and post-entry performance: The case of tourism services in Italy. Applied Economics, 30, pp. 157-163.
19. Sexton, T. R. (1986) The methodology of data envelopment analysis. Measuring Efficiency: An Assessment of Data Envelopment Analysis, American Evaluation Association, San Francisco