Recommendations for developing customer focus in statewide transportation planning process

Transportation Research Record

Volumn , Issue 1552, 1997, Pages 19-26

  Cunningham, Lawrence F ^a   Christensen, Keri ^a   Dunn, Diane ^a   Gonzales, Elvira ^a   Hirsch, Mary P ^a  

^a UNIVERSITY OF COLORADO   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 5544228012     PISSN: 03611981     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (4)

1. Cunningham, L. F., C. E. Young, D. Dunn, and J. E. Kroeter. Developing a Customer Focus in the Statewide Planning Process: Phase I Survey of Colorado Households and Transportation Officials - Presentation Summary. Colorado Department of Transportation, 1995.
2. Cunningham, L. F., C. E. Young, D. Dunn, and J. E. Kroeter. Developing a Customer Focus in the Statewide Planning Process: Phase I Survey of Colorado Households and Transportation Officials - Regional Summaries. Colorado Department of Transportation, 1994.
3. Cunningham, L. F., C. E. Young, D. Dunn, and J. E. Kroeter. Developing a Customer Focus in the Statewide Planning Process: Phase II Summary of Citizen Focus Groups. Colorado Department of Transportation, 1994.
4. Cunningham, L. F., C. E. Young, D. Dunn, and J. E. Kroeter. Developing a Customer Focus in the Statewide Planning Process: Phase II Summary of Official, Business, Elderly, and Disabled Focus Groups - Presentation Summary. Colorado Department of Transportation, 1994.