메뉴 건너뛰기




Volumn 28, Issue 12, 2008, Pages 855-863

The effect of TQM on performance in R&D environments: A perspective from South Korean firms

Author keywords

Innovation; Quality; R D; Structural equation modelling; TQM

Indexed keywords

QUALITY ASSURANCE; QUALITY CONTROL; QUALITY MANAGEMENT;

EID: 55349146573     PISSN: 01664972     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.technovation.2008.06.001     Document Type: Article
Times cited : (172)

References (87)
  • 1
    • 0034247328 scopus 로고    scopus 로고
    • The impact of design management and process management on quality: an empirical investigation
    • Ahire S.L., and Dreyfus P. The impact of design management and process management on quality: an empirical investigation. Journal of Operations Management 18 5 (2000) 549-575
    • (2000) Journal of Operations Management , vol.18 , Issue.5 , pp. 549-575
    • Ahire, S.L.1    Dreyfus, P.2
  • 2
    • 0030548814 scopus 로고    scopus 로고
    • Development and validation of TQM implementation constructs
    • Ahire S.L., Golhar D.Y., and Waller M.W. Development and validation of TQM implementation constructs. Decision Sciences 27 1 (1996) 23-56
    • (1996) Decision Sciences , vol.27 , Issue.1 , pp. 23-56
    • Ahire, S.L.1    Golhar, D.Y.2    Waller, M.W.3
  • 3
  • 4
    • 0004797141 scopus 로고
    • Assessing the innovativeness of organizations and its antecedents: project innovstrat
    • Avlonitis G.J., Kouremenos A., and Tzokas N. Assessing the innovativeness of organizations and its antecedents: project innovstrat. European Journal of Marketing 28 11 (1994) 5-28
    • (1994) European Journal of Marketing , vol.28 , Issue.11 , pp. 5-28
    • Avlonitis, G.J.1    Kouremenos, A.2    Tzokas, N.3
  • 5
    • 0026927395 scopus 로고
    • Total quality management (TQM) in research and development
    • Beasley K. Total quality management (TQM) in research and development. Microelectronic Engineering 19 1-4 (1992) 67-74
    • (1992) Microelectronic Engineering , vol.19 , Issue.1-4 , pp. 67-74
    • Beasley, K.1
  • 7
    • 0034881998 scopus 로고    scopus 로고
    • Total quality management in a research and development environment
    • Brennan L. Total quality management in a research and development environment. Integrated Manufacturing Systems 12 2 (2001) 94-102
    • (2001) Integrated Manufacturing Systems , vol.12 , Issue.2 , pp. 94-102
    • Brennan, L.1
  • 8
    • 0002613654 scopus 로고    scopus 로고
    • Human resource management in a total quality organizational environment: shifting from a traditional to a TQHRM approach
    • Cardy R.L., and Dobbins G.H. Human resource management in a total quality organizational environment: shifting from a traditional to a TQHRM approach. Journal of Quality Management 1 1 (1996) 5-20
    • (1996) Journal of Quality Management , vol.1 , Issue.1 , pp. 5-20
    • Cardy, R.L.1    Dobbins, G.H.2
  • 10
    • 18744392280 scopus 로고    scopus 로고
    • Relationship between innovativeness, quality, growth, profitability, and market value
    • Cho H.J., and Pucik V. Relationship between innovativeness, quality, growth, profitability, and market value. Strategic Management Journal 28 6 (2005) 555-575
    • (2005) Strategic Management Journal , vol.28 , Issue.6 , pp. 555-575
    • Cho, H.J.1    Pucik, V.2
  • 11
    • 1542533316 scopus 로고
    • Characteristics of technically progressive firms
    • Cohn S.F. Characteristics of technically progressive firms. Omega 8 4 (1980) 441-459
    • (1980) Omega , vol.8 , Issue.4 , pp. 441-459
    • Cohn, S.F.1
  • 13
    • 0002240771 scopus 로고
    • Total quality management: an overview
    • Dale B.G. (Ed), Prentice-Hall International (UK), Hertfordshire
    • Dale B.G., Boaden R.J., and Lascelles D.M. Total quality management: an overview. In: Dale B.G. (Ed). Managing Quality (1994), Prentice-Hall International (UK), Hertfordshire
    • (1994) Managing Quality
    • Dale, B.G.1    Boaden, R.J.2    Lascelles, D.M.3
  • 14
    • 0031495562 scopus 로고    scopus 로고
    • A process view of managing quality during the creation of technical innovations: lessons from field research
    • Debackere K., Van Looy B., and Vliegen J. A process view of managing quality during the creation of technical innovations: lessons from field research. R&D Management 27 3 (1997) 197-211
    • (1997) R&D Management , vol.27 , Issue.3 , pp. 197-211
    • Debackere, K.1    Van Looy, B.2    Vliegen, J.3
  • 15
    • 0029322790 scopus 로고
    • An exploration of total quality management practices in US R&D organizations
    • Dellana S.A., and Wiebe H.A. An exploration of total quality management practices in US R&D organizations. Engineering Management Journal 7 2 (1995) 23-29
    • (1995) Engineering Management Journal , vol.7 , Issue.2 , pp. 23-29
    • Dellana, S.A.1    Wiebe, H.A.2
  • 17
    • 0040218852 scopus 로고
    • Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis
    • Deshpande R., Farley J.U., and Webster Jr. F.E. Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis. Journal of Marketing 57 1 (1993) 23-27
    • (1993) Journal of Marketing , vol.57 , Issue.1 , pp. 23-27
    • Deshpande, R.1    Farley, J.U.2    Webster Jr., F.E.3
  • 18
    • 2942654895 scopus 로고    scopus 로고
    • A P&L for R&D
    • Donnelly G. A P&L for R&D. CFO Magazine 16 2 (2000) 44-48
    • (2000) CFO Magazine , vol.16 , Issue.2 , pp. 44-48
    • Donnelly, G.1
  • 19
    • 0003101207 scopus 로고    scopus 로고
    • Exploding the myth: do all quality management practices contribute to superior quality performance?
    • Dow D., Samson D., and Ford S. Exploding the myth: do all quality management practices contribute to superior quality performance?. Production and Operations Management 8 1 (1999) 1-27
    • (1999) Production and Operations Management , vol.8 , Issue.1 , pp. 1-27
    • Dow, D.1    Samson, D.2    Ford, S.3
  • 20
    • 0004481828 scopus 로고    scopus 로고
    • The effects of total quality management on corporate performance: an empirical investigation
    • Easton G.S., and Jarell S.L. The effects of total quality management on corporate performance: an empirical investigation. Journal of Business 71 2 (1998) 253-307
    • (1998) Journal of Business , vol.71 , Issue.2 , pp. 253-307
    • Easton, G.S.1    Jarell, S.L.2
  • 21
    • 0003003152 scopus 로고    scopus 로고
    • Critical linkages in the Baldrige Award Criteria: research models and educational challenges
    • Evans J.R. Critical linkages in the Baldrige Award Criteria: research models and educational challenges. Quality Management Journal 5 1 (1997) 13-30
    • (1997) Quality Management Journal , vol.5 , Issue.1 , pp. 13-30
    • Evans, J.R.1
  • 22
    • 0242314313 scopus 로고
    • The implications of TQM for R&D strategy in New Zealand firms
    • Fisher J., Kirk C., and Taylor D.B. The implications of TQM for R&D strategy in New Zealand firms. Technovation 15 1 (1995) 1-9
    • (1995) Technovation , vol.15 , Issue.1 , pp. 1-9
    • Fisher, J.1    Kirk, C.2    Taylor, D.B.3
  • 23
    • 0004741607 scopus 로고
    • The relationship between quality management practices, infrastructure and fast product innovation
    • Flynn B.B. The relationship between quality management practices, infrastructure and fast product innovation. Benchmarking for Quality Management and Technology 1 1 (1994) 48-64
    • (1994) Benchmarking for Quality Management and Technology , vol.1 , Issue.1 , pp. 48-64
    • Flynn, B.B.1
  • 24
    • 0028401194 scopus 로고
    • A framework for quality management research and an associated measurement instrument
    • Flynn B.B., Schroeder R.G., and Sakakibara S. A framework for quality management research and an associated measurement instrument. Journal of Operations Management 11 4 (1994) 339-366
    • (1994) Journal of Operations Management , vol.11 , Issue.4 , pp. 339-366
    • Flynn, B.B.1    Schroeder, R.G.2    Sakakibara, S.3
  • 25
    • 84990553628 scopus 로고
    • The impact of quality management practices on performance and competitive advantage
    • Flynn B.B., Schroeder R.G., and Sakakibara S. The impact of quality management practices on performance and competitive advantage. Decision Sciences 26 5 (1995) 659-691
    • (1995) Decision Sciences , vol.26 , Issue.5 , pp. 659-691
    • Flynn, B.B.1    Schroeder, R.G.2    Sakakibara, S.3
  • 26
    • 0035400689 scopus 로고    scopus 로고
    • Exploring the relationship between total quality management and information systems development
    • Fok L.Y., Fok W.M., and Hartman S.J. Exploring the relationship between total quality management and information systems development. Information and Management 38 6 (2001) 355-371
    • (2001) Information and Management , vol.38 , Issue.6 , pp. 355-371
    • Fok, L.Y.1    Fok, W.M.2    Hartman, S.J.3
  • 27
    • 0031169913 scopus 로고    scopus 로고
    • Total quality management in the supply chain: what is its impact on performance?
    • Forker L.B., Mendez D., and Hershauer J.C. Total quality management in the supply chain: what is its impact on performance?. International Journal of Production Research 35 6 (1997) 1681-1702
    • (1997) International Journal of Production Research , vol.35 , Issue.6 , pp. 1681-1702
    • Forker, L.B.1    Mendez, D.2    Hershauer, J.C.3
  • 28
    • 0032496542 scopus 로고    scopus 로고
    • TQM impact on quality conformance and customer satisfaction: a causal model
    • Forza C., and Filippini R. TQM impact on quality conformance and customer satisfaction: a causal model. International Journal of Production Economics 55 1 (1998) 1-20
    • (1998) International Journal of Production Economics , vol.55 , Issue.1 , pp. 1-20
    • Forza, C.1    Filippini, R.2
  • 29
    • 0021484181 scopus 로고
    • What does "product quality" really mean?
    • Garvin D.A. What does "product quality" really mean?. Sloan Management Review 26 1 (1984) 25-43
    • (1984) Sloan Management Review , vol.26 , Issue.1 , pp. 25-43
    • Garvin, D.A.1
  • 30
    • 0032659109 scopus 로고    scopus 로고
    • Optimal parallel funding of research and development projects
    • Gerchak Y., and Kilgour D.M. Optimal parallel funding of research and development projects. IIE Transactions 31 2 (1999) 145-152
    • (1999) IIE Transactions , vol.31 , Issue.2 , pp. 145-152
    • Gerchak, Y.1    Kilgour, D.M.2
  • 32
    • 0013218348 scopus 로고    scopus 로고
    • TQM implementation: an empirical examination and proposed generic model
    • Ghobadian A., and Gallear D.N. TQM implementation: an empirical examination and proposed generic model. Omega 29 4 (2001) 343-359
    • (2001) Omega , vol.29 , Issue.4 , pp. 343-359
    • Ghobadian, A.1    Gallear, D.N.2
  • 36
    • 0001496179 scopus 로고    scopus 로고
    • Quality awards and the market value of the firm: an empirical examination
    • Hendricks K.B., and Singhal V.R. Quality awards and the market value of the firm: an empirical examination. Management Science 42 3 (1996) 415-436
    • (1996) Management Science , vol.42 , Issue.3 , pp. 415-436
    • Hendricks, K.B.1    Singhal, V.R.2
  • 37
    • 0000521751 scopus 로고    scopus 로고
    • A composite indicator of a firm's innovativeness-an empirical analysis based on survey data for Swiss manufacturing
    • Hollenstein H. A composite indicator of a firm's innovativeness-an empirical analysis based on survey data for Swiss manufacturing. Research Policy 25 4 (1996) 633-645
    • (1996) Research Policy , vol.25 , Issue.4 , pp. 633-645
    • Hollenstein, H.1
  • 38
    • 12144252596 scopus 로고    scopus 로고
    • The role of TQM in advertising: a conceptualization and a framework for application
    • Hurley R.F., Gropper M.T., and Roma G. The role of TQM in advertising: a conceptualization and a framework for application. Journal of Marketing Theory and Practice 4 3 (1996) 11-23
    • (1996) Journal of Marketing Theory and Practice , vol.4 , Issue.3 , pp. 11-23
    • Hurley, R.F.1    Gropper, M.T.2    Roma, G.3
  • 39
    • 33947392735 scopus 로고    scopus 로고
    • A holistic framework for TQM in the software industry: a confirmatory factor analysis approach
    • Issac G., Rajendran C., and Anantharaman R.N. A holistic framework for TQM in the software industry: a confirmatory factor analysis approach. Quality Management Journal 11 3 (2004) 35-60
    • (2004) Quality Management Journal , vol.11 , Issue.3 , pp. 35-60
    • Issac, G.1    Rajendran, C.2    Anantharaman, R.N.3
  • 40
    • 33644990690 scopus 로고    scopus 로고
    • Relationship between total quality management (TQM) and continuous improvement of international project management (CIIPM)
    • Jung J.Y., and Wang Y.J. Relationship between total quality management (TQM) and continuous improvement of international project management (CIIPM). Technovation 26 5-6 (2006) 716-722
    • (2006) Technovation , vol.26 , Issue.5-6 , pp. 716-722
    • Jung, J.Y.1    Wang, Y.J.2
  • 41
    • 0003702140 scopus 로고
    • Juran J.M. (Ed), ASQC Quality Press, Milwaukee, WI
    • In: Juran J.M. (Ed). A History of Managing for Quality (1995), ASQC Quality Press, Milwaukee, WI
    • (1995) A History of Managing for Quality
  • 42
    • 0038818931 scopus 로고    scopus 로고
    • The relationship between total quality management practice and their effects on firm performance
    • Kaynak H. The relationship between total quality management practice and their effects on firm performance. Journal of Operations Management 21 4 (2003) 405-435
    • (2003) Journal of Operations Management , vol.21 , Issue.4 , pp. 405-435
    • Kaynak, H.1
  • 43
    • 0030151314 scopus 로고    scopus 로고
    • How Nalco revitalized its quality process for R&D
    • Keiser B.A., and Blake N.R. How Nalco revitalized its quality process for R&D. Research Technology Management 39 3 (1996) 23-29
    • (1996) Research Technology Management , vol.39 , Issue.3 , pp. 23-29
    • Keiser, B.A.1    Blake, N.R.2
  • 46
    • 0036681218 scopus 로고    scopus 로고
    • Integrated product development practices and competitive capabilities: the effects of uncertainty, equivocality, and platform strategy
    • Koufteros X.A., Vonderembse M.A., and Doll W.J. Integrated product development practices and competitive capabilities: the effects of uncertainty, equivocality, and platform strategy. Journal of Operations Management 20 4 (2002) 331-355
    • (2002) Journal of Operations Management , vol.20 , Issue.4 , pp. 331-355
    • Koufteros, X.A.1    Vonderembse, M.A.2    Doll, W.J.3
  • 47
    • 84963462035 scopus 로고
    • Are product- and process-innovations independent of each other?
    • Kraft K. Are product- and process-innovations independent of each other?. Applied Economics 22 8 (1990) 1029-1038
    • (1990) Applied Economics , vol.22 , Issue.8 , pp. 1029-1038
    • Kraft, K.1
  • 48
    • 55349115822 scopus 로고    scopus 로고
    • A quality management implementation framework for manufacturing-based R&D environment
    • Kumar V., and Boyle T. A quality management implementation framework for manufacturing-based R&D environment. International Journal of Quality and Reliability Management 18 3 (2001) 336-359
    • (2001) International Journal of Quality and Reliability Management , vol.18 , Issue.3 , pp. 336-359
    • Kumar, V.1    Boyle, T.2
  • 49
    • 0032632068 scopus 로고    scopus 로고
    • Project management: a quality management approach
    • Laszlo G.P. Project management: a quality management approach. TQM Magazine 11 3 (1996) 157-160
    • (1996) TQM Magazine , vol.11 , Issue.3 , pp. 157-160
    • Laszlo, G.P.1
  • 50
    • 0242364646 scopus 로고    scopus 로고
    • Impact of Malcolm Baldrige National Quality Award Criteria on organizational quality performance
    • Lee S.M., Rho B.H., and Lee S.G. Impact of Malcolm Baldrige National Quality Award Criteria on organizational quality performance. International Journal of Production Research 41 9 (2003) 2003-2020
    • (2003) International Journal of Production Research , vol.41 , Issue.9 , pp. 2003-2020
    • Lee, S.M.1    Rho, B.H.2    Lee, S.G.3
  • 51
    • 0035536276 scopus 로고    scopus 로고
    • Maximizing cross-functional new product team's innovativeness and constraint adherence: a conflict communications perspective
    • Lovelace K., Shapiro D.L., and Weingart L.R. Maximizing cross-functional new product team's innovativeness and constraint adherence: a conflict communications perspective. Academy of Management Journal 44 4 (2001) 779-793
    • (2001) Academy of Management Journal , vol.44 , Issue.4 , pp. 779-793
    • Lovelace, K.1    Shapiro, D.L.2    Weingart, L.R.3
  • 52
    • 0029533358 scopus 로고
    • Environmental quality planning: a strategic total quality management (STQM) approach
    • Madu C.N., Kuei C.H., and Winokur D. Environmental quality planning: a strategic total quality management (STQM) approach. Futures 27 8 (1995) 839-856
    • (1995) Futures , vol.27 , Issue.8 , pp. 839-856
    • Madu, C.N.1    Kuei, C.H.2    Winokur, D.3
  • 53
    • 0032667643 scopus 로고    scopus 로고
    • Explosion of new products creates challenges-age of innovation requires new tools of quality
    • Maguire M., and Hagen M. Explosion of new products creates challenges-age of innovation requires new tools of quality. Quality Progress May (1999) 29-35
    • (1999) Quality Progress , Issue.May , pp. 29-35
    • Maguire, M.1    Hagen, M.2
  • 54
    • 0041553460 scopus 로고
    • Quality in R&D: putting TQM into the performance review process
    • Marien B.A. Quality in R&D: putting TQM into the performance review process. Research Technology Management 35 3 (1992) 39-43
    • (1992) Research Technology Management , vol.35 , Issue.3 , pp. 39-43
    • Marien, B.A.1
  • 56
    • 0000594138 scopus 로고    scopus 로고
    • ISO 14000 total quality environmental management: the integration of environmental marketing, total quality management, and corporate environmental policy
    • Miles M.P., and Russell G.R. ISO 14000 total quality environmental management: the integration of environmental marketing, total quality management, and corporate environmental policy. Journal of Quality Management 2 1 (1997) 151-168
    • (1997) Journal of Quality Management , vol.2 , Issue.1 , pp. 151-168
    • Miles, M.P.1    Russell, G.R.2
  • 57
    • 84989132952 scopus 로고
    • Innovation in conservative and entrepreneurial firms: two models of strategic momentum
    • Miller D., and Friesen P.H. Innovation in conservative and entrepreneurial firms: two models of strategic momentum. Strategic Management Journal 3 1 (1982) 1-25
    • (1982) Strategic Management Journal , vol.3 , Issue.1 , pp. 1-25
    • Miller, D.1    Friesen, P.H.2
  • 58
    • 27944438030 scopus 로고    scopus 로고
    • The effect of integrated product development on efficiency and innovation
    • Naveh E. The effect of integrated product development on efficiency and innovation. International Journal of Production Research 43 13 (2005) 2789-2808
    • (2005) International Journal of Production Research , vol.43 , Issue.13 , pp. 2789-2808
    • Naveh, E.1
  • 59
    • 0004778819 scopus 로고    scopus 로고
    • Strategic relationship between quality management and product innovation
    • Nowak A. Strategic relationship between quality management and product innovation. Mid-Atlantic Journal of Business 33 2 (1997) 119-135
    • (1997) Mid-Atlantic Journal of Business , vol.33 , Issue.2 , pp. 119-135
    • Nowak, A.1
  • 62
    • 0035399696 scopus 로고    scopus 로고
    • Patterns of cooperation during new product development among marketing, operations, and R&D: implications for project performance
    • Olson E.M., Walker Jr. O.C., Ruekert R.W., and Bonner J.M. Patterns of cooperation during new product development among marketing, operations, and R&D: implications for project performance. Journal of Product Innovation Management 18 4 (2001) 258-271
    • (2001) Journal of Product Innovation Management , vol.18 , Issue.4 , pp. 258-271
    • Olson, E.M.1    Walker Jr., O.C.2    Ruekert, R.W.3    Bonner, J.M.4
  • 63
    • 0031236438 scopus 로고    scopus 로고
    • Applying total quality to R&D at Coors brewing company
    • Patino H. Applying total quality to R&D at Coors brewing company. Research Technology Management 40 5 (1997) 32-36
    • (1997) Research Technology Management , vol.40 , Issue.5 , pp. 32-36
    • Patino, H.1
  • 65
    • 33746253317 scopus 로고    scopus 로고
    • Total quality management as a forerunner of business innovation capability
    • Perdomo-Ortiz J., Gonza′lez-Benito J., and Galende J. Total quality management as a forerunner of business innovation capability. Technovation 26 10 (2006) 1170-1185
    • (2006) Technovation , vol.26 , Issue.10 , pp. 1170-1185
    • Perdomo-Ortiz, J.1    Gonzalez-Benito, J.2    Galende, J.3
  • 66
    • 84989040364 scopus 로고
    • Total quality management as competitive advantage: a review and empirical study
    • Powell T.C. Total quality management as competitive advantage: a review and empirical study. Strategic Management Journal 16 1 (1995) 15-37
    • (1995) Strategic Management Journal , vol.16 , Issue.1 , pp. 15-37
    • Powell, T.C.1
  • 67
    • 0035452760 scopus 로고    scopus 로고
    • TQM and innovation: a literature review and research framework
    • Prajogo D.I., and Sohal A.S. TQM and innovation: a literature review and research framework. Technovation 21 9 (2001) 539-558
    • (2001) Technovation , vol.21 , Issue.9 , pp. 539-558
    • Prajogo, D.I.1    Sohal, A.S.2
  • 68
    • 27844602219 scopus 로고    scopus 로고
    • The relationship between TQM practices, quality performance, and innovation performance
    • Prajogo D.I., and Sohal A.S. The relationship between TQM practices, quality performance, and innovation performance. International Journal of Quality and Reliability Management 20 8 (2003) 901-918
    • (2003) International Journal of Quality and Reliability Management , vol.20 , Issue.8 , pp. 901-918
    • Prajogo, D.I.1    Sohal, A.S.2
  • 69
    • 27744561071 scopus 로고    scopus 로고
    • The integration of TQM and technology and R&D management in determining organizational Performance-an Australian perspective
    • Prajogo D.I., and Sohal A.S. The integration of TQM and technology and R&D management in determining organizational Performance-an Australian perspective. Omega 34 3 (2006) 296-312
    • (2006) Omega , vol.34 , Issue.3 , pp. 296-312
    • Prajogo, D.I.1    Sohal, A.S.2
  • 70
    • 0029341809 scopus 로고
    • TQM in the R&D function
    • Price R.C. TQM in the R&D function. Quality Progress 28 7 (1995) 109-111
    • (1995) Quality Progress , vol.28 , Issue.7 , pp. 109-111
    • Price, R.C.1
  • 71
    • 4444255611 scopus 로고    scopus 로고
    • A path analytic study of the effect of top management support for information systems performance
    • Ragu-Nathan B.S., Apigian C.H., Ragu-Nathan T.S., and Tu Q. A path analytic study of the effect of top management support for information systems performance. Omega 32 6 (2004) 459-471
    • (2004) Omega , vol.32 , Issue.6 , pp. 459-471
    • Ragu-Nathan, B.S.1    Apigian, C.H.2    Ragu-Nathan, T.S.3    Tu, Q.4
  • 73
    • 0032632415 scopus 로고    scopus 로고
    • The relationship between total quality management practices and operational performance
    • Samson D., and Terziovski M. The relationship between total quality management practices and operational performance. Journal of Operations Management 17 4 (1999) 393-409
    • (1999) Journal of Operations Management , vol.17 , Issue.4 , pp. 393-409
    • Samson, D.1    Terziovski, M.2
  • 74
    • 16644374946 scopus 로고    scopus 로고
    • A structural analysis of the impact of quality management practices in purchasing on purchasing and business performance
    • Sánchez-Rodríguez C., and Hemsworth D. A structural analysis of the impact of quality management practices in purchasing on purchasing and business performance. Total Quality Management and Business Excellence 16 2 (2005) 215-230
    • (2005) Total Quality Management and Business Excellence , vol.16 , Issue.2 , pp. 215-230
    • Sánchez-Rodríguez, C.1    Hemsworth, D.2
  • 75
    • 34548026544 scopus 로고    scopus 로고
    • Innovativeness and organizational innovation in total quality oriented firms: the moderating role of market turbulence
    • Santos-Vijande M.L., and A'lvarez-Gonza'lez L.I. Innovativeness and organizational innovation in total quality oriented firms: the moderating role of market turbulence. Technovation 27 9 (2007) 514-532
    • (2007) Technovation , vol.27 , Issue.9 , pp. 514-532
    • Santos-Vijande, M.L.1    A'lvarez-Gonza'lez, L.I.2
  • 77
    • 27744598974 scopus 로고    scopus 로고
    • South Korea and Taiwan storm up R&D league
    • Sell C. South Korea and Taiwan storm up R&D league. The Engineer (Centaur Communications) 293 7687 (2005) 20
    • (2005) The Engineer (Centaur Communications) , vol.293 , Issue.7687 , pp. 20
    • Sell, C.1
  • 79
    • 3042910459 scopus 로고
    • Distinguishing control from learning in total quality management: a contingency perspective
    • Sitkin S.B., Sutcliffe K.M., and Schroeder R.G. Distinguishing control from learning in total quality management: a contingency perspective. Academy of Management Review 19 3 (1994) 537-564
    • (1994) Academy of Management Review , vol.19 , Issue.3 , pp. 537-564
    • Sitkin, S.B.1    Sutcliffe, K.M.2    Schroeder, R.G.3
  • 80
    • 0030529141 scopus 로고    scopus 로고
    • Organizational innovativeness: exploring the relationship between organizational determinants of innovation, types of innovations, and measures of organizational performance
    • Subramanian A., and Nilakanta S. Organizational innovativeness: exploring the relationship between organizational determinants of innovation, types of innovations, and measures of organizational performance. Omega 24 6 (1996) 631-647
    • (1996) Omega , vol.24 , Issue.6 , pp. 631-647
    • Subramanian, A.1    Nilakanta, S.2
  • 81
    • 27744517526 scopus 로고
    • Integrating R&D with company efforts to improve quality
    • Szakonyi R. Integrating R&D with company efforts to improve quality. International Journal of Technology Management 7 4, 5 (1992) 254-277
    • (1992) International Journal of Technology Management , vol.7 , Issue.4-5 , pp. 254-277
    • Szakonyi, R.1
  • 82
    • 0242359988 scopus 로고    scopus 로고
    • A second-order factor analysis of TQM factors
    • Tamimi N. A second-order factor analysis of TQM factors. International Journal of Quality Science 3 1 (1998) 71-79
    • (1998) International Journal of Quality Science , vol.3 , Issue.1 , pp. 71-79
    • Tamimi, N.1
  • 83
    • 0027929004 scopus 로고
    • Total quality management in research and development
    • Taylor R., and Pearson A.W. Total quality management in research and development. TQM Magazine 6 1 (1994) 26-34
    • (1994) TQM Magazine , vol.6 , Issue.1 , pp. 26-34
    • Taylor, R.1    Pearson, A.W.2
  • 84
    • 0038470008 scopus 로고    scopus 로고
    • Managing innovative R&D teams
    • Thamhain H.J. Managing innovative R&D teams. R&D Management 33 3 (2003) 297-311
    • (2003) R&D Management , vol.33 , Issue.3 , pp. 297-311
    • Thamhain, H.J.1
  • 85
    • 33646387442 scopus 로고    scopus 로고
    • Applying the business excellence model to a research organization
    • Weggeman M.P., and Groeneveld M.J. Applying the business excellence model to a research organization. Research Technology Management 48 4 (2005) 9-13
    • (2005) Research Technology Management , vol.48 , Issue.4 , pp. 9-13
    • Weggeman, M.P.1    Groeneveld, M.J.2
  • 86
    • 0041356002 scopus 로고    scopus 로고
    • Developing a continuous improvement philosophy in a marketing organisation: an examination of key events
    • Wilshaw G., and Dale B.G. Developing a continuous improvement philosophy in a marketing organisation: an examination of key events. Service Industries Journal 16 3 (1996) 401-415
    • (1996) Service Industries Journal , vol.16 , Issue.3 , pp. 401-415
    • Wilshaw, G.1    Dale, B.G.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.