External Support for Collaborative Problem Solving in a Simulated Provider/Patient Medication Scheduling Task

Journal of Experimental Psychology: Applied

Volumn 14, Issue 3, 2008, Pages 288-297

  Morrow, Daniel ^a,b   Raquel, Liza ^b   Schriver, Angela ^a,b   Redenbo, Seth ^b   Rozovski, David ^b   Weiss, Gillian ^b  

^a Institute of Aviation

^b UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

distributed cognition; external aids; health communication; medication adherence; problem solving

Indexed keywords

AGED; AGING; ARTICLE; CHRONOTHERAPY; COOPERATION; DOCTOR PATIENT RELATION; DRUG ADMINISTRATION; DRUG SELF ADMINISTRATION; FEMALE; HUMAN; MALE; MIDDLE AGED; PROBLEM SOLVING; PSYCHOLOGICAL ASPECT; SELF CARE;

AGED; AGED, 80 AND OVER; AGING; CHRONOTHERAPY; COOPERATIVE BEHAVIOR; DRUG ADMINISTRATION SCHEDULE; FEMALE; HUMANS; MALE; MIDDLE AGED; PHYSICIAN-PATIENT RELATIONS; PROBLEM SOLVING; SELF ADMINISTRATION; SELF CARE;

EID: 54949105462     PISSN: 1076898X     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0012809     Document Type: Article

References (42)

1. Andersson J., and Ronnberg J. Recall suffers from collaboration: Joint recall effects of friendship and task complexity. Applied Cognitive Psychology 9 (1995) 199-211
2. Aspden P., Wolcott J.A., Bootman J.L., and Croenwett L.R. Preventing medication errors (2007), The National Academies Press, Washington, DC
3. Bodenheimer T., Lorig K., Holman H., and Grumbach K. Patient self-management of chronic illness in primary care. Journal of the American Medical Association 288 (2002) 2469-2475
4. Bopp K.L., and Verhaeghen P. Age-related differences in control processes in verbal and visuospatial working memory: Storage, transformation, supervision, and coordination. Journal of Gerontology: Psychological Sciences and Social Sciences 62 (2007) P239-P246
5. Braddock C.H., and Snyder L. The doctor will see you shortly: The ethical significance of time for the patient-physician relationship. Journal of General Internal Medicine 20 (2005) 1057-1062
6. Budnitz D.S., Pollock D.A., Weidenbach K.A., Mendelsohn A.B., Schroeder T.J., and Annest J.L. National Surveillance of Emergency Department visits for outpatient adverse drug events. Journal of the American Medical Association 296 (2006) 1858-1866
7. Buerhaus P.I., Donelan K., Ulrich B.T., Norman L., and Dittus R. State of the registered nurse workforce in the United States. Nursing Economics 24 (2006) 6-12
8. Carlson M.C., Xue Q., Fried L.P., Tekwe C., and Brandt J. Validation of the Hopkins Medication Schedule to objectively measure compliance. The Women's Health and Aging Study II. Journal of Gerontology: Medical Sciences 60A (2005) 217-223
9. Costello A.B., and Osborne J.W. Best practices in exploratory factor analysis: Four recommendations for getting the most out of your analysis. Practical Assessment, Research & Evaluation 10 (2005) 1-9. http://pareonline.net/getvn.asp?v=10&n=7 Available online: http://pareonline.net/getvn.asp?v=10&n=7
10. Craik F.I.M., and Jennings J.M. Human memory. In: Craik F.I.M., and Salthouse T.A. (Eds). The handbook of aging and cognition (1992), Erlbaum, Hillsdale, NJ 51-110
11. Day R. Alternative representations. In: Bower G. (Ed). Psychology of learning and motivation (1988), Academic Press, New York, NY
12. Fischer F., and Mandl H. Knowledge convergence in computer-supported collaborative learning: The role of external representations. The Journal of the Learning Sciences 14 (2005) 405-441
13. Fu W., and Gray W.D. Memory versus perceptual-motor tradeoffs in a blocks world task. Proceedings of the Twenty-second Annual Conference of the Cognitive Science Society (2000), Erlbaum, Hillsdale, NJ 154-159
14. Gergle, D., Kraut, R. E., & Fussell, S. R. (2004). Action as language in a shared visual space. Proceedings of the ACM Conference on Computer Supported Cooperative Work, Chicago, IL.
15. Gould O.N., Kurzman D., and Dixon R.A. Communication during prose recall conversations by young and old dyads. Discourse Processes 17 (1994) 149-165
16. Hart S.G., and Staveland L.E. Development of a multi-dimensional workload rating scale: Results of empirical and theoretical research. In: Hancock P.A., and Meshkati N. (Eds). Human mental workload (1988), Elsevier, Amsterdam 139-183
17. Haynes B., McKibbon A., and Kanani R. Systematic review of randomised trials of interventions to assist patients to follow prescriptions for medications. Lancet 348 (1996) 383-386
18. Heiser J., Tversky B., and Silverman M. Sketches for and from collaboration. In: Gero J.S., Tversky B., and Knight T. (Eds). Visual and spatial reasoning in design III (2004), Key Centre for Design Research, Sydney, Australia 69-78
19. Hutchins E. How a cockpit remembers its speed. Cognitive Science 19 (1995) 265-288
20. Insel K.C., Morrow D.G., Brewer B.B., and Figuerosa A.J. Cognitive function and medication adherence. Journal of Gerontology: Psychological Sciences 60B (2006) P102-P107
21. Kaufman D.W., Kelly J.P., Rosenberg L., Anderson T.E., and Mitchell A.A. Recent patterns of medication use in the ambulatory adult population of the United States: The Slone survey. Journal of the American Medical Association 287 (2002) 337-344
22. Kripalani S., Robertson R., Love-Ghahhari M.H., Henderson L.E., Praska, Strawder A., et al. Development of an illustrated medication schedule as a low-literacy patient education tool. Patient Education and Counseling 66 (2007) 368-377
23. Larkin J.H., and Simon H.A. Why a diagram is (sometimes) worth ten thousand words. Cognitive Science 11 (1987) 65-99
24. Ley P. Communicating with patients: Improving communication, satisfaction and compliance. 1st ed. (1997), Stanley Thorne, Ltd, London, England
25. Morrow D.G., Hier C.M., Menard W.E., and Leirer V.O. Icons improve older and younger adults' comprehension of medication information. Journal of Gerontology: Psychological Sciences 53B (1998) P240-P254
26. Morrow D.G., Raquel L.M., Schriver A.T., Redenbo S., and Rozovski D. External support for collaborative medication planning by patients and providers. Proceedings of the Human Factors and Ergonomics Society 51st Annual Meeting (2007), Human Factors & Ergonomics Society, Santa Monica, CA
27. Morrow D.G., and Rogers W. Environmental support: An integrative framework (2008) In press
28. Morrow D.G., Weiner M., Young J., Steinley D., Deer M., and Murray M. Improving medication knowledge among older adults with heart failure: A patient- centered approach to instruction design. The Gerontologist 45 (2005) 545-552
29. Murray M.D., Young J., Hoke S., Tu W., Weiner M., Morrow D.G., et al. Pharmacist intervention to improve medication adherence in heart failure: A randomized trial. Annals of Internal Medicine 146 (2007) 714-725
30. Nemeth C.P., Cook R.I., O'Connor M.F., and Klock P.A. Using cognitive artifacts to understand distributed cognition. IEEE Transactions on Systems, Man and Cybernetics-Part A: Systems and Humans 34 (2004) 726-735
31. Park D.C., Hertzog C., Leventhal H., Morrell R.W., Leventhal E., Birchmore D., et al. Medication adherence in rheumatoid arthritis patients: Older is wiser. Journal of the American Geriatrics Society 47 (1999) 172-183
32. Park D.C., and Jones T.R. Medication adherence and aging. In: Fisk A.D., and Rogers W.A. (Eds). Handbook of human factors and the older adult (1997), Academic Press, San Diego, CA 257-287
33. Patel V.L., Arocha J.F., and Kushniruk A.W. Patients' and physicians' understanding of health and biomedical concepts: Relationship to the design of EMR systems. Journal of Biomedical Informatics 35 (2002) 8-16
34. Ryan E.B., Merideth S.D., MacLean M.J., and Orange J.B. Changing the way we talk with elders: Promotion of health using the communication enhancement model. International Journal of Aging and Human Development 41 (1995) 89-107
35. Salthouse T.A. Mediation of adult age differences in cognition by reductions in working memory and speed of processing. Psychological Science 2 (1991) 179-183
36. Schillinger D., Piette J., Grumbach K., Wang F., Wilson C., Daher C., et al. Closing the loop: Physician communication with diabetic patients who have low health literacy. Archives of Internal Medicine 163 (2003) 83-90
37. Schwartz D. The emergence of abstract representations in dyad problem solving. The Journal of the Learning Sciences 4 (1995) 321-354
38. Schwartzberg J.G., Cowett A., VanGeest J., and Wolf M.S. Communication techniques for patients with low health literacy: A survey of physicians, nurses, and pharmacists. American Journal of Health Behavior 31 (2007) S96-S104
39. Thornton W.J., and Dumke H.A. Age differences in everyday problem-solving and decision-making effectiveness: A meta-analytic review. Psychology and Aging 20 (2005) 85-99
40. Tsang P.S., and Wilson G.F. Mental workload. In: Salvendy G. (Ed). The Handbook of Human Factors and Ergonomics (1997), Wiley, New York 417-449
41. Vermeire E., Hearnshaw H., Van Royen P., and Denekens J. Patient adherence to treatment: Three decades of research. A comprehensive review. Journal of Clinical Pharmacy and Therapeutics 26 (2001) 331
42. Zhang J., and Norman D.A. Representations in distributed cognitive tasks. Cognitive Science 18 (1994) 87-122