Managed IT services: The role of IT standards

Information Management and Computer Security

Volumn 16, Issue 4, 2008, Pages 336-359

  Kumbakara, Narayanan ^a  

^a NCR Corporation   (Canada)

Author keywords

Communication technologies; Outsourcing; Service levels

Indexed keywords

COMMUNICATION; OUTSOURCING; SOCIETIES AND INSTITUTIONS; STANDARDS;

CLIENT ORGANIZATIONS; COMMON STANDARDS; COMMUNICATION TECHNOLOGIES; DESIGN/METHODOLOGY/APPROACH; EXTERNAL-; IT ORGANIZATIONS; IT SERVICE MANAGEMENTS; IT SERVICES; IT STANDARDS; MANAGED SERVICES; PRACTICAL IMPLICATIONS; PRACTICAL ISSUES; SERVICE DISRUPTIONS; SERVICE LEVELS; SERVICE PROVIDERS;

INFORMATION TECHNOLOGY;

EID: 54949103238     PISSN: 09685227     EISSN: None     Source Type: Journal    
DOI: 10.1108/09685220810908778     Document Type: Review

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