Development of an integrated product-service roadmap with QFD: A case study on mobile communications

International Journal of Service Industry Management

Volumn 19, Issue 5, 2008, Pages 621-638

  An, Yoonjung ^a   Lee, Sungjoo ^a   Park, Yongtae ^a  

^a Seoul National University   (South Korea)

Author keywords

Integration; Mobile communication systems; Quality function deployment

Indexed keywords

EID: 54849413188     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230810903497     Document Type: Article

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