Quantifying the performance of workflows

Information Systems Management

Volumn 25, Issue 4, 2008, Pages 332-343

  Jansen Vullers, M H ^a   Kleingeld, P A M ^a   Netjes, M ^a  

^a EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Best practices; Business process redesign; Business process simulation; Performance measurement

Indexed keywords

BEST PRACTICES; BUSINESS PERFORMANCE; BUSINESS PROCESS; BUSINESS PROCESS REDESIGN; BUSINESS PROCESS SIMULATION; PERFORMANCE MEASURE; PERFORMANCE MEASUREMENTS; SIMULATION TOOLKITS;

HARDWARE; INFORMATION SYSTEMS;

CUSTOMER SATISFACTION;

EID: 54349110405     PISSN: 10580530     EISSN: None     Source Type: Journal    
DOI: 10.1080/10580530802384589     Document Type: Article

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