Copying referral letters to patients: The views of patients, patient representatives and doctors

Patient Education and Counseling

Volumn 55, Issue 1, 2004, Pages 94-98

  White, Philip ^a,c   Singleton, Andrew ^b   Jones, Roger ^a  

^a KING'S COLLEGE LONDON   (United Kingdom)

^b ST GEORGE'S UNIVERSITY OF LONDON   (United Kingdom)

^c SE22 8UQ ^*  (United Kingdom)

Author keywords

Patient copies; Patient information; Physician patient communication; Referral letters

Indexed keywords

ARTICLE; DECISION MAKING; DOCTOR PATIENT RELATION; HOSPITAL INFORMATION SYSTEM; HOSPITAL MANAGEMENT; HUMAN; MEDICAL INFORMATION; MEDICAL RECORD; MEDICOLEGAL ASPECT; NOMENCLATURE; OUTPATIENT; OUTPATIENT CARE; PATIENT ATTITUDE; PATIENT INFORMATION; PATIENT REFERRAL; PHYSICIAN ATTITUDE; PRIORITY JOURNAL; PROCESS DEVELOPMENT; PROFESSIONAL SECRECY;

ANXIETY; ATTITUDE OF HEALTH PERSONNEL; ATTITUDE TO HEALTH; CHARACTER; CONFIDENTIALITY; COPYING PROCESSES; CORRESPONDENCE; DECISION MAKING; FOCUS GROUPS; HUMANS; JUDGMENT; LONDON; MEDICAL AUDIT; NEEDS ASSESSMENT; PHYSICIAN'S ROLE; PHYSICIANS, FAMILY; QUESTIONNAIRES; REFERRAL AND CONSULTATION; SEMANTICS; SOCIAL SUPPORT; STEREOTYPING; TRUST;

EID: 5344238873     PISSN: 07383991     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pec.2003.08.003     Document Type: Article

References (21)

1. Department of Health. The NHS Plan. London: HMSO; 2000.
2. Elwyn G.J., Stott N.C.H. Avoidable referrals? Analysis of 170 consecutive referrals to secondary care. Br. Med. J. 309:1994;576-578
3. Elwyn G.J., Rix A., Matthews P., Stott N.C.H. Referral for 'prostatism': developing a 'performance indicator' for the threshold between primary and secondary care? Fam. Pract. 16:1999;140-142
4. Morris L.A., Halperin J.A. Effects of written drug information on patient knowledge and compliance: a literature review. AJPH. 69:1979;47-52
5. Gauld V.A. Written advice: compliance and recall. J. R. Coll. Gen. Pract. 31:1981;553-556
6. Little P., Somerville J., Williamson I., Warner G., Moore M., Wiles R., et al. Randomised controlled trial of self management leaflets and booklets for minor illness provided by post. Br. Med. J. 322:2001;1214-1217
7. Tattersall M.H. Consultation audio-tapes: an information aid, and a quality assurance and research tool. Support. Care Cancer. 10:2002;217-221
8. Knox R., Butow P.N., Devine R., Tattersall M.H. Audiotapes of oncology consultations: only for the first consultation? Ann. Oncol. 13:2002;622-627
9. Reynolds P.M., Sanson-Fisher R.W., Poole A.D., Harker J., Byrne M.J. Cancer and communication: information-giving in an oncology clinic. Br. Med. J. 282:1981;1449-1451
10. Bird A.P., Walji M.T.I. Our patients have access to their medical records. Br. Med. J. 292:1986;595-598
11. Drury M., Yudkin P., Harcourt J., Fitzpatrick R., Jones L., Alcock C., Minton M. Patients with cancer holding their own records: a randomised controlled trial. Br. J. Gen. Pract. 50:2000;105-110
12. Jones R.B., McGhee S.M., McGhee D. Patient on-line access to medical records in general practice. Health Bull. 50:1992;143-150
13. Murray E., Davis H., Tai S.S., Coulter A., Gray A., Haines A. Randomised controlled trial of an interactive multimedia decision aid on benign prostatic hypertrophy in primary care. Br. Med. J. 323:2001;493-496
14. Murray E., Davis H., Tai S.S., Coulter A., Gray A., Haines A. Randomised controlled trial of an interactive multimedia decision aid on hormone replacement therapy in primary care. Br. Med. J. 323:2001;490-493
15. Bailey G., Hyde L., Morton R. Sending a copy of the letter to the general practitioner also to the parents in a child development centre: does it work? Child Care Health Dev. 22:1996;411-419
16. Cowper D.M., Lenton S.W. Letter writing to parents following paediatric outpatient consultation: a survey of parent and GP views. Child Care Health Dev. 22:1996;303-310
17. Waterston T., San Lazaro C. Sending parents outpatient letters about their children: parents' and general practitioners' views. Qual. Health Care. 3:1994;142-146
18. Jelley D., Van Zwanenberg T. Copying general practitioner referral letters to patients: a study of patients' views. Br. J. Gen. Pract. 50:2000;657-658
19. Hamilton W., Round A., Sharp D. Effect on hospital attendance rates of giving patients a copy of their referral letter: randomised controlled trial. Br. Med. J. 318:1999;1392-1395
20. Jones R., Rubin G., Hungin P. Is the 2-week rule for cancer referrals working? Br. Med. J. 322:2001;1556-1557
21. Roland M.O., Bartholomew J., Morrell D.C., McDermott A., Paul E. Understanding hospital referral rates: a user's guide. Br. Med. J. 301:1990;98-102