Service quality: A measure of information systems effectiveness

MIS Quarterly: Management Information Systems

Volumn 19, Issue 2, 1995, Pages 173-185

  Pitt, Leyland F ^a   Watson, Richard T ^b   Kavan, C Bruce ^c  

^a UNIVERSITY OF READING   (United Kingdom)

^b UNIVERSITY OF GEORGIA   (United States)

^c UNIVERSITY OF NORTH FLORIDA   (United States)

Author keywords

IS management; Measurement; Service quality

Indexed keywords

EID: 53349142500     PISSN: 02767783     EISSN: None     Source Type: Journal    
DOI: 10.2307/249687     Document Type: Article

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