-
1
-
-
0006927629
-
-
van der Aalst, W.V.A. LNCS 2678 Springer-Verlag Berlin Heidelberg
-
Aalst, A.H.M., Hofstede, A.H.M. and Weske, M. (2003) in van der Aalst, W.V.A. et al. (Eds), Business Process Management: A Survey in BPM 2003, LNCS 2678, Springer-Verlag, Berlin Heidelberg, pp. 1-12.
-
(2003)
Business Process Management: A Survey in BPM 2003
, pp. 1-12
-
-
Aalst, A.H.M.1
Hofstede, A.H.M.2
Weske, M.3
-
2
-
-
18844409985
-
Developing and evaluating a methodology for business process improvement
-
Adesola, S. and Baines, T. (2005), "Developing and evaluating a methodology for business process improvement", Business Process Management Journal, Vol. 11 No. 1, pp. 37-46.
-
(2005)
Business Process Management Journal
, vol.11
, Issue.1
, pp. 37-46
-
-
Adesola, S.1
Baines, T.2
-
3
-
-
29144531419
-
Linking strategic practices and organizational performance to Porter's generic strategies
-
Allen, R. and Helms, M. (2006), "Linking strategic practices and organizational performance to Porter's generic strategies", Business Process Management Journal, Vol. 12 No. 4, pp. 433-54.
-
(2006)
Business Process Management Journal
, vol.12
, Issue.4
, pp. 433-54
-
-
Allen, R.1
Helms, M.2
-
4
-
-
0038315923
-
-
Andrews, T. Curbera, F. Dholakia, H. Goland, Y. Klein, J. Leymann, F. Version 1.1 Bea, Ibm, Microsoft, Sap, Siebel
-
Andrews, T., Curbera, F., Dholakia, H., Goland, Y., Klein, J., Leymann, F., et al. (Eds) (2003), Business Process Execution Language For Web Services, Version 1.1, Bea, Ibm, Microsoft, Sap, Siebel.
-
(2003)
Business Process Execution Language for Web Services
-
-
-
6
-
-
3543148409
-
Implications of business process management for operations management
-
Armistead, C. and Machin, S. (1997), "Implications of business process management for operations management", International Journal of Operations & Production Management, Vol. 17 No. 9, pp. 886-98.
-
(1997)
International Journal of Operations & Production Management
, vol.17
, Issue.9
, pp. 886-98
-
-
Armistead, C.1
MacHin, S.2
-
9
-
-
29744464022
-
-
1st ed. Developer Works Series IBM Press, Prentice-Hall Upper Saddle River, NJ
-
Bieberstein, N., Bose, S., Fiammante, M., Jones, K. and Shah, R. (2006), Service-Oriented Architecture Compass: Business Value, Planning, and Enterprise Roadmap, 1st ed., Developer Works Series, IBM Press, Prentice-Hall, Upper Saddle River, NJ, p. 232.
-
(2006)
Service-Oriented Architecture Compass: Business Value, Planning, and Enterprise Roadmap
, pp. 232
-
-
Bieberstein, N.1
Bose, S.2
Fiammante, M.3
Jones, K.4
Shah, R.5
-
10
-
-
0006098971
-
The viable business structure for managing agility
-
Bititci, U.S., Turner, T.J. and Ball, P.D. (1999), "The viable business structure for managing agility", International Journal of Agile Management Systems, Vol. 1/3, pp. 190-9.
-
(1999)
International Journal of Agile Management Systems
, vol.13
, pp. 190-9
-
-
Bititci, U.S.1
Turner, T.J.2
Ball, P.D.3
-
17
-
-
0042247776
-
-
2nd ed. Ronald Press New York, NY
-
Carson, G.B. (1967), Production Handbook, 2nd ed., Ronald Press, New York, NY.
-
(1967)
Production Handbook
-
-
Carson, G.B.1
-
18
-
-
52949126554
-
A Consolidaço da Viso por Processos na Engenharia de Produço e Possíveis Desdobramentos
-
Caulliraux, H. and Cameira, R. (2000), "A Consolidaço da Viso por Processos na Engenharia de Produço e Possíveis Desdobramentos", ABEPRO, Niterói, Vol. 1, pp. 90-8.
-
(2000)
ABEPRO, Niterói
, vol.1
, pp. 90-8
-
-
Caulliraux, H.1
Cameira, R.2
-
20
-
-
11144243765
-
-
Addison-Wesley Boston, MA
-
Chrissis, M., Konrad, M. and Shrum, S. (2003), CMMI: Guidelines for Process Integration and Product Improvement, Addison-Wesley, Boston, MA.
-
(2003)
CMMI: Guidelines for Process Integration and Product Improvement
-
-
Chrissis, M.1
Konrad, M.2
Shrum, S.3
-
21
-
-
84936166194
-
Absorptive capacity: A new perspective on learning and innovation
-
Cohen, W. and Levinthal, D. (1990), "Absorptive capacity: a new perspective on learning and innovation", Administrative Science Quarterly, Vol. 35, pp. 128-52.
-
(1990)
Administrative Science Quarterly
, vol.35
, pp. 128-52
-
-
Cohen, W.1
Levinthal, D.2
-
23
-
-
30744470046
-
-
Campus Rio de Janeiro (translated from Davenport, T. (1993), Process Innovation: Reengineering Work Through Information Technology, Harvest Business School Press)
-
Davenport, T. (1994), Reengenharia de processos: como inovar na empresa através da tecnologia de informaço, Campus, Rio de Janeiro, (translated from Davenport, T. (1993), Process Innovation: Reengineering Work Through Information Technology, Harvest Business School Press).
-
(1994)
Reengenharia de Processos: Como Inovar Na Empresa Através da Tecnologia de Informaço
-
-
Davenport, T.1
-
24
-
-
0003064044
-
-
Harvard Business School Press Boston, MA
-
Davenport, T. (2000), Mission Critical, Harvard Business School Press, Boston, MA.
-
(2000)
Mission Critical
-
-
Davenport, T.1
-
25
-
-
20144378762
-
The coming commoditization of processes
-
Davenport, T. (2005), "The coming commoditization of processes", Harvard Business Review, Vol. 83 No. 6, pp. 100-8.
-
(2005)
Harvard Business Review
, vol.83
, Issue.6
, pp. 100-8
-
-
Davenport, T.1
-
27
-
-
0002481047
-
The new industrial engineering: Information technology and business process redesign
-
Davenport, T.H. and Short, J.E. (1990), "The new industrial engineering: information technology and business process redesign", Sloan Management Review, Summer, pp. 11-27.
-
(1990)
Sloan Management Review
, pp. 11-27
-
-
Davenport, T.H.1
Short, J.E.2
-
29
-
-
2942717903
-
-
Oxford University Press New York, NY
-
Dyer, J. (2000), Collaborative Advantage, Oxford University Press, New York, NY.
-
(2000)
Collaborative Advantage
-
-
Dyer, J.1
-
30
-
-
52949106297
-
-
Elzinga, D. Gulledge, T. Lee, C. Klumer Norwell, MA
-
Elzinga, D., Gulledge, T. and Lee, C. (Eds) (1999), Business Process Engineering: Advancing the State of the Art, Klumer, Norwell, MA.
-
(1999)
Business Process Engineering: Advancing the State of the Art
-
-
-
31
-
-
0029305867
-
Business process management: Survey and methodology
-
Elzinga, D., Horak, T., Lee, C. and Bruner, C. (1995), "Business process management: survey and methodology", IEEE Transactions on Engineering Management, Vol. 42 No. 2, pp. 119-28.
-
(1995)
IEEE Transactions on Engineering Management
, vol.42
, Issue.2
, pp. 119-28
-
-
Elzinga, D.1
Horak, T.2
Lee, C.3
Bruner, C.4
-
37
-
-
84986085531
-
An empirical study of business processes across internet-based electronic marketplaces: A supply-chain-management perspective
-
Grieger, M. (2004), "An empirical study of business processes across internet-based electronic marketplaces: a supply-chain-management perspective", Business Process Management Journal, Vol. 10 No. 1, pp. 80-100.
-
(2004)
Business Process Management Journal
, vol.10
, Issue.1
, pp. 80-100
-
-
Grieger, M.1
-
39
-
-
0003506109
-
-
Prentice-Hall Englewood Cliffs, NJ
-
Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C. (1995), Multivariate Data Analysis, Prentice-Hall, Englewood Cliffs, NJ.
-
(1995)
Multivariate Data Analysis
-
-
Hair, J.F.1
Anderson, R.E.2
Tatham, R.L.3
Black, W.C.4
-
40
-
-
0035461136
-
The superefficient company
-
Hammer, M. (2001), "The superefficient company", Harvard Business Review, pp. 82-91.
-
(2001)
Harvard Business Review
, pp. 82-91
-
-
Hammer, M.1
-
44
-
-
0004106347
-
-
McGraw-Hill New York, NY
-
Harrington, H.J. (1991), Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness, McGraw-Hill, New York, NY.
-
(1991)
Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness
-
-
Harrington, H.J.1
-
45
-
-
52949147367
-
-
Center for Coordination Science, MIT Sloan School of Management Cambridge, MA available at: http://ccc.mit.edu/wpmenu.html (accessed June 2002)
-
Hayashi, N. and Herman, G. (2002), "A coordination-theory approach to exploring process alternatives for designing differentiated products", Center for Coordination Science, MIT Sloan School of Management, Cambridge, MA, available at: http://ccc.mit.edu/wpmenu.html (accessed June 2002).
-
(2002)
A coordination-theory approach to exploring process alternatives for designing differentiated products
-
-
Hayashi, N.1
Herman, G.2
-
51
-
-
0018048414
-
Japanese and western quality - A contrast
-
Juran, J.M. (1978), "Japanese and western quality - a contrast", Quality Progress, Vol. 11 No. 12, pp. 10-18.
-
(1978)
Quality Progress
, vol.11
, Issue.12
, pp. 10-18
-
-
Juran, J.M.1
-
57
-
-
84986129929
-
Business process management: A review and evaluation
-
Lee, R.G. and Dale, B.G. (1998), "Business process management: a review and evaluation", Business Process Management Journal, Vol. 4 No. 3, pp. 214-25.
-
(1998)
Business Process Management Journal
, vol.4
, Issue.3
, pp. 214-25
-
-
Lee, R.G.1
Dale, B.G.2
-
58
-
-
0001859044
-
A technique for the measurement of attitudes
-
Likert, R. (1932), "A technique for the measurement of attitudes", Archives of Psychology, Vol. 140, p. 55.
-
(1932)
Archives of Psychology
, vol.140
, pp. 55
-
-
Likert, R.1
-
59
-
-
0141929468
-
Business processes - Attempts to find a definition
-
Lindsay, A., Downs, D. and Lunn, K. (2003), "Business processes - attempts to find a definition", Information and Software Technology. No., Vol. 45, pp. 1015-9.
-
(2003)
Information and Software Technology. No.
, vol.45
, pp. 1015-9
-
-
Lindsay, A.1
Downs, D.2
Lunn, K.3
-
60
-
-
0035138222
-
Business process orientation: Do you have it?
-
McCormack, K. (2001), "Business process orientation: do you have it?", Quality Progress, Vol. 34 No. 1, pp. 51-8.
-
(2001)
Quality Progress
, vol.34
, Issue.1
, pp. 51-8
-
-
McCormack, K.1
-
64
-
-
52949144409
-
-
Rio de Janeiro COPPE/UFRJ, available at: (GPI MAY) www.gpi.ufrj.br, accessed May 12, 2006
-
Paim, R. (2002), "Engenharia de Processos: análise do referencial teórico-conceitual, instrumentos, aplicaçes e casos", Masters thesis, Rio de Janeiro, COPPE/UFRJ, available at: (GPI MAY) www.gpi.ufrj.br, accessed May 12, 2006.
-
(2002)
Engenharia de Processos: Análise do referencial teórico-conceitual, instrumentos, aplicaçes e casos
-
-
Paim, R.1
-
66
-
-
0003748768
-
-
Addison-Wesley Longman Publishing Co., Inc. Boston, MA
-
Paulk, M., Weber, C., Curtis, B. and Chrissis, M. (1995), The Capability Maturity Model: Guidelines for Improving the Software Process, Addison-Wesley Longman Publishing Co., Inc., Boston, MA.
-
(1995)
The Capability Maturity Model: Guidelines for Improving the Software Process
-
-
Paulk, M.1
Weber, C.2
Curtis, B.3
Chrissis, M.4
-
69
-
-
34648879792
-
-
Bookman Porto Alegre/RS (translated from Pidd, M. (1997), Tools for Thinking: Modelling in Management Science, Wiley)
-
Pidd, M. (1998), Modelagem Empresarial - Ferramentas para tomada de deciso, Bookman, Porto Alegre/RS, (translated from Pidd, M. (1997), Tools for Thinking: Modelling in Management Science, Wiley).
-
(1998)
Modelagem Empresarial - Ferramentas Para Tomada de Deciso
-
-
Pidd, M.1
-
70
-
-
33746146786
-
Implementing BPM systems: The role of process orientation
-
Reijers Hajo, A. (2006), "Implementing BPM systems: the role of process orientation", Business Process Management Journal, Vol. 12 No. 4, pp. 389-409.
-
(2006)
Business Process Management Journal
, vol.12
, Issue.4
, pp. 389-409
-
-
Reijers Hajo, A.1
-
71
-
-
52949100426
-
A model to measure business process management maturity and improve performance
-
Jeston, J. Nelis, J. Chapter 27 Butterworth-Heinemann London
-
Rosemann, M., de Bruin, T. and Power, B. (2006), "A model to measure business process management maturity and improve performance", in Jeston, J. and Nelis, J. (Eds), Business Process Management, Chapter 27, Butterworth-Heinemann, London.
-
(2006)
Business Process Management
-
-
Rosemann, M.1
De Bruin, T.2
Power, B.3
-
76
-
-
0003969428
-
-
(Produce What Is Needed, When It's Needed) Productivity Press New York, NY
-
Shingo, S. (1989), A Study of the Toyota Production System from an Industrial Engineering Viewpoint, (Produce What Is Needed, When It's Needed), Productivity Press, New York, NY.
-
(1989)
A Study of the Toyota Production System from An Industrial Engineering Viewpoint
-
-
Shingo, S.1
-
78
-
-
18844459872
-
Improving process in a small health-care network: A value mapping case study
-
Snyder, K., Paulson, P. and McGrath, P. (2005), "Improving process in a small health-care network: a value mapping case study", Business Process Management Journal, Vol. 11 No. 1, pp. 87-99.
-
(2005)
Business Process Management Journal
, vol.11
, Issue.1
, pp. 87-99
-
-
Snyder, K.1
Paulson, P.2
McGrath, P.3
-
84
-
-
0006927629
-
-
van der Aalst, W.M.P. Desel, J. Oberweis, A. Lecture Notes in Computer Science Springer-Verlag Berlin
-
van der Aalst, W.M.P., Desel, J. and Oberweis, A. (Eds) (2003), Business Process Management: Models, Techniques, and Empirical Studies, Lecture Notes in Computer Science, Vol. 1806, Springer-Verlag, Berlin.
-
(2003)
Business Process Management: Models, Techniques, and Empirical Studies
, vol.1806
-
-
-
87
-
-
0002824650
-
Business process re-engineering and process management: A survey of current practice and future trends in integrated management
-
Zairi, M. and Sinclair, D. (1995), "Business process re-engineering and process management: a survey of current practice and future trends in integrated management", Business Process Re-engineering & Management Journal, Vol. 1 No. 1, pp. 8-30.
-
(1995)
Business Process Re-engineering & Management Journal
, vol.1
, Issue.1
, pp. 8-30
-
-
Zairi, M.1
Sinclair, D.2
-
88
-
-
2542457691
-
Business process management: A survey
-
Aalst, W. LNCS 2678 Springer-Verlag Berlin Heidelberg
-
Aalst, W. (2003), "Business process management: a survey", in Aalst, W. et al. (Eds), BPM 2003, LNCS 2678, Springer-Verlag, Berlin Heidelberg, pp. 1-12.
-
(2003)
BPM 2003
, pp. 1-12
-
-
Aalst, W.1
-
89
-
-
33745815037
-
-
Carnegie Mellon University Pittsburg, PA
-
Hyder, E.B., Heston, K. and Paulk, M. (2004), The eSourcing Capability Model for Service Providers (eSCM-SP) v2, Part 1: Model Overview. CMU-ISRI-04-113, Carnegie Mellon University, Pittsburg, PA.
-
(2004)
The ESourcing Capability Model for Service Providers (ESCM-SP) v2, Part 1: Model Overview. CMU-ISRI-04-113
-
-
Hyder, E.B.1
Heston, K.2
Paulk, M.3
-
91
-
-
0347524123
-
-
Harvard School Press Boston, MA
-
Keen, P.G.W. (1997), The Process Edge, Harvard School Press, Boston, MA.
-
(1997)
The Process Edge
-
-
Keen, P.G.W.1
-
93
-
-
0342775775
-
Dynamic Capabilities and Strategic Management
-
Foss, N.J. Oxford University Press Oxford
-
Teece, D.J., Pisano, G. and Shuen, A. (1997), "Dynamic Capabilities and Strategic Management", in Foss, N.J. (Ed.), Resources, Firms and Strategies, Oxford University Press, Oxford.
-
(1997)
Resources, Firms and Strategies
-
-
Teece, D.J.1
Pisano, G.2
Shuen, A.3
-
94
-
-
0343516385
-
HOMBSAT - An Instrument for Measuring Home-Buyer Satisfaction
-
ASQ 2001
-
Torbica, Z.M. and Stroh, R.C. (2001), "HOMBSAT - An Instrument for Measuring Home-Buyer Satisfaction", Quality Management Journal, Vol. 7 No. 4, pp. 32-44, ASQ 2001.
-
(2001)
Quality Management Journal
, vol.7
, Issue.4
, pp. 32-44
-
-
Torbica, Z.M.1
Stroh, R.C.2
|