-
1
-
-
0034894377
-
Identifying software project risks: an international Delphi study
-
Schmidt R., Lyytinen K., Keil M., and Cule P. Identifying software project risks: an international Delphi study. J Manage Inform Syst 17 4 (2001) 5-36
-
(2001)
J Manage Inform Syst
, vol.17
, Issue.4
, pp. 5-36
-
-
Schmidt, R.1
Lyytinen, K.2
Keil, M.3
Cule, P.4
-
2
-
-
0141990195
-
The effects of information system user expectations on their performance and perceptions
-
Szajna B., and Scammell R.W. The effects of information system user expectations on their performance and perceptions. MIS Quart 17 4 (1993) 493-516
-
(1993)
MIS Quart
, vol.17
, Issue.4
, pp. 493-516
-
-
Szajna, B.1
Scammell, R.W.2
-
3
-
-
2942517999
-
Management of risks in information technology projects
-
Baccarini D., Salm G., and Love P.E.D. Management of risks in information technology projects. Ind Manage Data Syst 104 4 (2004) 286-295
-
(2004)
Ind Manage Data Syst
, vol.104
, Issue.4
, pp. 286-295
-
-
Baccarini, D.1
Salm, G.2
Love, P.E.D.3
-
4
-
-
0019552947
-
Early diagnosis of MIS implementation failure: promising results and unanswered questions
-
Ginzberg M.J. Early diagnosis of MIS implementation failure: promising results and unanswered questions. Manage Sci 27 4 (1981) 459-478
-
(1981)
Manage Sci
, vol.27
, Issue.4
, pp. 459-478
-
-
Ginzberg, M.J.1
-
6
-
-
0032595622
-
Project management: cost, time, and quality, two best guesses and a phenomenon, it's time to accept other criteria
-
Atkinson R. Project management: cost, time, and quality, two best guesses and a phenomenon, it's time to accept other criteria. Int J Project Manage 17 6 (1999) 337-342
-
(1999)
Int J Project Manage
, vol.17
, Issue.6
, pp. 337-342
-
-
Atkinson, R.1
-
7
-
-
0001842404
-
The logical framework method for defining project success
-
Baccarini D. The logical framework method for defining project success. Project Manage J 30 4 (1999) 25-32
-
(1999)
Project Manage J
, vol.30
, Issue.4
, pp. 25-32
-
-
Baccarini, D.1
-
8
-
-
0037368865
-
The DeLone and McLean model of information systems success: a ten-year update
-
DeLone W.H., and McLean E.R. The DeLone and McLean model of information systems success: a ten-year update. J Manage Inform Syst 19 4 (2003) 9-30
-
(2003)
J Manage Inform Syst
, vol.19
, Issue.4
, pp. 9-30
-
-
DeLone, W.H.1
McLean, E.R.2
-
9
-
-
0342906517
-
Variables affecting information technology end-user satisfaction: a meta-analysis of the empirical literature
-
Mahmood M.A., Brun J.M., and Gemoets L.A. Variables affecting information technology end-user satisfaction: a meta-analysis of the empirical literature. Int J Human-Comput Stud 52 4 (2000) 751-771
-
(2000)
Int J Human-Comput Stud
, vol.52
, Issue.4
, pp. 751-771
-
-
Mahmood, M.A.1
Brun, J.M.2
Gemoets, L.A.3
-
10
-
-
18844433795
-
The relationship between system usage and user satisfaction: a meta-analysis
-
Bokhari R.H. The relationship between system usage and user satisfaction: a meta-analysis. J Enterprise Inform Manage 18 2 (2005) 211-234
-
(2005)
J Enterprise Inform Manage
, vol.18
, Issue.2
, pp. 211-234
-
-
Bokhari, R.H.1
-
11
-
-
72249114849
-
Information systems success: the quest for the dependent variable
-
DeLone W.H., and McLean E.R. Information systems success: the quest for the dependent variable. Inform Syst Res 3 1 (1992) 60-95
-
(1992)
Inform Syst Res
, vol.3
, Issue.1
, pp. 60-95
-
-
DeLone, W.H.1
McLean, E.R.2
-
12
-
-
0000998647
-
Understanding information systems continuance: an expectation-disconfirmation model
-
Bhattacherjee A. Understanding information systems continuance: an expectation-disconfirmation model. MIS Quart 25 3 (2001) 351-370
-
(2001)
MIS Quart
, vol.25
, Issue.3
, pp. 351-370
-
-
Bhattacherjee, A.1
-
13
-
-
0000396442
-
A cognitive model of the antecedents and consequences of satisfaction decisions
-
Oliver R.L. A cognitive model of the antecedents and consequences of satisfaction decisions. J Market Res 17 3 (1980) 460-469
-
(1980)
J Market Res
, vol.17
, Issue.3
, pp. 460-469
-
-
Oliver, R.L.1
-
14
-
-
0002472115
-
A critical review of consumer satisfaction
-
Zeithaml V.A. (Ed), American Marketing Association, Chicago
-
Yi Y. A critical review of consumer satisfaction. In: Zeithaml V.A. (Ed). Review of marketing (1990), American Marketing Association, Chicago 68-123
-
(1990)
Review of marketing
, pp. 68-123
-
-
Yi, Y.1
-
15
-
-
0000255632
-
An experimental study of consumer effort, expectation and satisfaction
-
Cardozo R.N. An experimental study of consumer effort, expectation and satisfaction. J Market Res 2 3 (1965) 244-249
-
(1965)
J Market Res
, vol.2
, Issue.3
, pp. 244-249
-
-
Cardozo, R.N.1
-
16
-
-
58149444088
-
Some hedonic consequences of the confirmation and disconfirmation of expectancies
-
Carlsmith J.M., and Aronson E. Some hedonic consequences of the confirmation and disconfirmation of expectancies. J Abnorm Soc Psychol 66 2 (1963) 151-156
-
(1963)
J Abnorm Soc Psychol
, vol.66
, Issue.2
, pp. 151-156
-
-
Carlsmith, J.M.1
Aronson, E.2
-
17
-
-
0036885486
-
Having expectations of information systems benefits that matched received benefits: does it really matter?
-
Staples D.S., Wong I., and Seddon P.B. Having expectations of information systems benefits that matched received benefits: does it really matter?. Inform Manage 40 2 (2002) 115-131
-
(2002)
Inform Manage
, vol.40
, Issue.2
, pp. 115-131
-
-
Staples, D.S.1
Wong, I.2
Seddon, P.B.3
-
18
-
-
1542285944
-
Toward preprototype user acceptance testing of new information systems: implications for software project management
-
Davis F.D., and Venkatesh V. Toward preprototype user acceptance testing of new information systems: implications for software project management. IEEE Trans Eng Manage 51 1 (2004) 31-46
-
(2004)
IEEE Trans Eng Manage
, vol.51
, Issue.1
, pp. 31-46
-
-
Davis, F.D.1
Venkatesh, V.2
-
19
-
-
0002408510
-
A conceptual model of service quality and its implications for future research
-
Parasuraman A., Zeithaml V.A., and Berry L.L. A conceptual model of service quality and its implications for future research. J Market 49 4 (1985) 41-50
-
(1985)
J Market
, vol.49
, Issue.4
, pp. 41-50
-
-
Parasuraman, A.1
Zeithaml, V.A.2
Berry, L.L.3
-
20
-
-
84990587370
-
Perceived service quality and user satisfaction with the information services function
-
Kettinger W.J., and Lee C.C. Perceived service quality and user satisfaction with the information services function. Decision Sci 24 5/6 (1994) 737-766
-
(1994)
Decision Sci
, vol.24
, Issue.5-6
, pp. 737-766
-
-
Kettinger, W.J.1
Lee, C.C.2
-
21
-
-
53349142500
-
Service quality: a measure of information systems effectiveness
-
Pitt L.F., Watson R.T., and Kavan C.B. Service quality: a measure of information systems effectiveness. MIS Quart 19 2 (1995) 173-187
-
(1995)
MIS Quart
, vol.19
, Issue.2
, pp. 173-187
-
-
Pitt, L.F.1
Watson, R.T.2
Kavan, C.B.3
-
22
-
-
11844278235
-
The one-minute risk assessment tool
-
Tiwana A., and Keil M. The one-minute risk assessment tool. Commun ACM 47 11 (2004) 73-77
-
(2004)
Commun ACM
, vol.47
, Issue.11
, pp. 73-77
-
-
Tiwana, A.1
Keil, M.2
-
23
-
-
0001312089
-
SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality
-
Parasuraman A., Zeithaml V.A., and Berry L.L. SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality. J Retail 64 1 (1988) 12-40
-
(1988)
J Retail
, vol.64
, Issue.1
, pp. 12-40
-
-
Parasuraman, A.1
Zeithaml, V.A.2
Berry, L.L.3
-
25
-
-
0002024292
-
Measuring information systems service quality: lessons from two longitudinal case studies
-
Watson R.T., Pitt L.F., and Kavan C.B. Measuring information systems service quality: lessons from two longitudinal case studies. MIS Quart 22 1 (1998) 61-79
-
(1998)
MIS Quart
, vol.22
, Issue.1
, pp. 61-79
-
-
Watson, R.T.1
Pitt, L.F.2
Kavan, C.B.3
-
26
-
-
0036738975
-
Antecedents of B2C channel satisfaction and preference: validating e-commerce metrics
-
Deveraj S., Fan M., and Kohli R. Antecedents of B2C channel satisfaction and preference: validating e-commerce metrics. Inform Syst Res 13 3 (2002) 316-333
-
(2002)
Inform Syst Res
, vol.13
, Issue.3
, pp. 316-333
-
-
Deveraj, S.1
Fan, M.2
Kohli, R.3
-
27
-
-
21344486085
-
Developer-user interaction and user satisfaction in internal technology transfer
-
Leonard-Barton D., and Sinha D.K. Developer-user interaction and user satisfaction in internal technology transfer. Acad Manage J 36 5 (1993) 1125-1139
-
(1993)
Acad Manage J
, vol.36
, Issue.5
, pp. 1125-1139
-
-
Leonard-Barton, D.1
Sinha, D.K.2
-
28
-
-
0003784156
-
-
Sage Publications, Inc, Thousand Oaks, California
-
Miles M.B., and Huberman A.M. Qualitative data analysis (1994), Sage Publications, Inc, Thousand Oaks, California
-
(1994)
Qualitative data analysis
-
-
Miles, M.B.1
Huberman, A.M.2
-
29
-
-
0001946339
-
A set of principles for conducting and evaluating interpretive field studies in information systems
-
Klein H.K., and Myers M.D. A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Quart 23 1 (1999) 67-93
-
(1999)
MIS Quart
, vol.23
, Issue.1
, pp. 67-93
-
-
Klein, H.K.1
Myers, M.D.2
-
30
-
-
0001244239
-
User involvement and MIS success: a review of research
-
Ives B., and Olson M.H. User involvement and MIS success: a review of research. Manage Sci 30 5 (1984) 586-603
-
(1984)
Manage Sci
, vol.30
, Issue.5
, pp. 586-603
-
-
Ives, B.1
Olson, M.H.2
-
31
-
-
84886349827
-
Entrepreneurs, champions, and technological innovation
-
Maidique M.A. Entrepreneurs, champions, and technological innovation. Sloan Manage Rev 21 2 (1980) 59-76
-
(1980)
Sloan Manage Rev
, vol.21
, Issue.2
, pp. 59-76
-
-
Maidique, M.A.1
-
32
-
-
0039988884
-
Supporting the information technology champion
-
Beath C.M. Supporting the information technology champion. MIS Quart 15 3 (1991) 355-372
-
(1991)
MIS Quart
, vol.15
, Issue.3
, pp. 355-372
-
-
Beath, C.M.1
-
33
-
-
0003376029
-
Blowing the whistle on troubled software projects
-
Keil M., and Robey D. Blowing the whistle on troubled software projects. Commun ACM 44 4 (2001) 87-93
-
(2001)
Commun ACM
, vol.44
, Issue.4
, pp. 87-93
-
-
Keil, M.1
Robey, D.2
-
34
-
-
14344281803
-
Keeping mum as the project goes under: toward an explanatory model
-
Smith H.J., Keil M., and Depledge G. Keeping mum as the project goes under: toward an explanatory model. J Manage Inform Syst 18 2 (2001) 189-227
-
(2001)
J Manage Inform Syst
, vol.18
, Issue.2
, pp. 189-227
-
-
Smith, H.J.1
Keil, M.2
Depledge, G.3
-
35
-
-
33745556600
-
The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance
-
Thong J.Y.L., Hong S.-J., and Tam K.Y. The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance. Int J Human-Comput Stud 64 9 (2006) 799-810
-
(2006)
Int J Human-Comput Stud
, vol.64
, Issue.9
, pp. 799-810
-
-
Thong, J.Y.L.1
Hong, S.-J.2
Tam, K.Y.3
-
36
-
-
33751198484
-
An empirical test of the DeLone-McLean model of information systems success
-
Iivari J. An empirical test of the DeLone-McLean model of information systems success. DATA BASE Adv Inform Syst 36 2 (2005) 8-27
-
(2005)
DATA BASE Adv Inform Syst
, vol.36
, Issue.2
, pp. 8-27
-
-
Iivari, J.1
-
37
-
-
0036004587
-
Assessing the validity of IS success models: an empirical test and theoretical analysis
-
Rai A., Lang S.S., and Welker R.B. Assessing the validity of IS success models: an empirical test and theoretical analysis. Inform Syst Res 13 1 (2002) 50-69
-
(2002)
Inform Syst Res
, vol.13
, Issue.1
, pp. 50-69
-
-
Rai, A.1
Lang, S.S.2
Welker, R.B.3
-
38
-
-
34247101878
-
Management competences, not tools and techniques: a grounded examination of software project management at WM-Data
-
Rose J., Pedersen K., Hosbond J.H., and Kraemmergaard P. Management competences, not tools and techniques: a grounded examination of software project management at WM-Data. Inform Software Technol 49 6 (2007) 605-624
-
(2007)
Inform Software Technol
, vol.49
, Issue.6
, pp. 605-624
-
-
Rose, J.1
Pedersen, K.2
Hosbond, J.H.3
Kraemmergaard, P.4
|