Toward a unified service delivery process for next-generation services

Bell Labs Technical Journal

Volumn 12, Issue 4, 2008, Pages 5-20

  Hao, Qingwang Michael ^a  

^a Technology Services at Capgemini

Author keywords

[No Author keywords available]

Indexed keywords

END USERS; END-TO-END SERVICES; SERVICE DELIVERY; VALUE CHAINS;

EID: 52649154078     PISSN: 10897089     EISSN: 15387305     Source Type: Journal    
DOI: 10.1002/bltj.20263     Document Type: Article

References (20)

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