What can water utilities do to improve risk management within their business functions? An improved tool and application of process benchmarking

Environment International

Volumn 34, Issue 8, 2008, Pages 1120-1131

  MacGillivray, Brian H ^a   Pollard, Simon J T ^a  

^a Integrated Earth Systems Science Institute   (United Kingdom)

Author keywords

Benchmarking; Decision theory; Management; Risk analysis; Water utility

Indexed keywords

BENCHMARKING; DECISION THEORY; MANAGEMENT; RISK ANALYSIS; RISK ASSESSMENT; RISK MANAGEMENT;

BUSINESS FUNCTIONS; BUSINESS PROCESS; ORGANISATIONAL CAPABILITIES; PROCESS BENCHMARKING; RISK BASED DECISION MAKING; UTILITY PROFESSIONALS; WATER AND WASTEWATER; WATER UTILITY;

DECISION MAKING;

BENCHMARKING; BUSINESS SERVICE; DECISION MAKING; EMPIRICAL ANALYSIS; POLICY DEVELOPMENT; POLICY IMPLEMENTATION; RISK ASSESSMENT; WASTEWATER; WATER INDUSTRY;

ARTICLE; DECISION MAKING; HAZARD ASSESSMENT; ORGANIZATION; PRACTICE GUIDELINE; PRIORITY JOURNAL; PROFESSIONAL PRACTICE; QUALITY CONTROL; RISK ASSESSMENT; RISK MANAGEMENT; SYSTEM ANALYSIS; THEORETICAL MODEL; WASTE WATER MANAGEMENT; WATER MANAGEMENT; WATER QUALITY; WATER SUPPLY;

EID: 52149124142     PISSN: 01604120     EISSN: 18736750     Source Type: Journal    
DOI: 10.1016/j.envint.2008.04.004     Document Type: Article

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