eGovernment front-end services: Administrative and citizen cost-benefits

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 5184 LNCS, Issue , 2008, Pages 148-159

  Andersen, Kim Viborg ^a   Medaglia, Rony ^a  

^a Centre for Applied ICT ^*  (Denmark)

Author keywords

E government; Evaluation method; Front end services; Impact assessment

Indexed keywords

ADMINISTRATIVE COSTS; ASSESSMENT METHODOLOGIES; CASE HANDLING; E GOVERNMENTS; E-GOVERNMENT; E-GOVERNMENT SERVICES; ELECTRONIC GOVERNMENT; EVALUATION METHOD; FRONT-END SERVICES; IMPACT ASSESSMENT; INTERNATIONAL CONFERENCES; STAFF SALARIES; STATE AGENCIES; TIME SAVINGS;

ADMINISTRATIVE DATA PROCESSING; COMPENSATION (PERSONNEL); WAGES;

GOVERNMENT DATA PROCESSING;

EID: 52149107814     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-85204-9_13     Document Type: Conference Paper

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