Quantifying trust based on service level agreement for software as a service

Proceedings - International Computer Software and Applications Conference

Volumn , Issue , 2008, Pages 116-119

  Tan, Lin ^a   Chi, Chi Hung ^a   Deng, Jianming ^b  

^a TSINGHUA UNIVERSITY   (China)

^b SOUTHEAST UNIVERSITY   (China)

Author keywords

[No Author keywords available]

Indexed keywords

FEEDBACKS]; PREDICTION ALGORITHMS; QUANTITATIVE PREDICTION; SERVICE-LEVEL AGREEMENTS; TARGET SERVICES; TRUST FACTOR; TRUST MODELING;

COMPUTER APPLICATIONS; COMPUTERS; FORECASTING; NETWORK ARCHITECTURE; WORD PROCESSING;

COMPUTER SOFTWARE;

EID: 52149096452     PISSN: 07303157     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/COMPSAC.2008.211     Document Type: Conference Paper

References (14)

1. Abdul-Rahman A., Hailes S. "Supporting Trust in Virtual Communities". In Proceedings of the Hawaii's International Conference on Systems Sciences, 2000.
2. John S. Breese, David Heckerman, Carl Kadie, "Empirical Analysis of Predictive Algorithm for Collaborative Filtering", Proceedings of the Fourteenth Conference on Uncertainty in Artificial Intelligence (1998) 43-52.
3. rd International Conference on Fuzzy Sets and Fuzzy Systems, Interlaken(2002) 147-153.
4. th International Conference on Trust Management (iTrust), 2006.
5. Jøsang A. et.al. "A Survey of Trust and Reputation Systems for Online Service Provision" Preprint of article to appear in Decision Support System, 2006.
6. S. D. Kamvar, M. T. Schlosser, H. Garcia-Molina. "EigenRep: Reputation Management in P2P Networks". In Proceedings of the World-Wide Web Conference, 2003.
7. Kwei-Jay Lin, Haiyin Lu, Tao Yu, Chia-en Tai, "A Reputation and Trust Management Broker Framework for Web Applications", In Proceedings of the IEEE International Conference on e-Technology, e-Commerce and e-Service (EEE'), 2005.
8. S. Lee, R. Sherwood, and B. Bhattacharjee. "Cooperative Peer Groups in NICE". In Proceedings of IEEE Infocom, San Francisco, CA, Apr. 2003.
9. nd International Conference on Trust Management (iTrust), 2004.
10. Marsh, S. "Formalising Trust as a Computational Concept". Ph.D. thesis, Department of Mathematics and Computer Science, University of Stirling, 1994.
11. th International Conference on Trust Management, 2006.
12. P. Resnick, R. Zeckhauser, et al. "Reputation Systems: Facilitating Trust in Internet Interactions", Communications of the ACM 43(2000) 45-48.
13. P. Resnick, R. Zeckhauser. "Trust Among Strangers in Internet Transactions: Empirical Analysis of eBay's Reputation System", Working paper for the NBER Workshop on Empirical Studies of Electronic (2002)1-26.
14. Resnick P, Varian H R, "Recommender systems", Communication of the ACM 1997.