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Volumn , Issue , 2008, Pages 429-434

Preventing customer churn by using random forests modeling

Author keywords

[No Author keywords available]

Indexed keywords

ARTIFICIAL INTELLIGENCE; CUSTOMER SATISFACTION; DATA PROCESSING; DECISION MAKING; DECISION THEORY; DECISION TREES; INFORMATION USE; INTEGRATION; NEURAL NETWORKS; RANDOM PROCESSES; SALES; STANDARDS; SUPPORT VECTOR MACHINES; TREES (MATHEMATICS); WEIGHT CONTROL;

EID: 51949105094     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/IRI.2008.4583069     Document Type: Conference Paper
Times cited : (20)

References (18)
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    • S Neslin, S Gupta, W Kamakura, J Lu, C Mason, "Defection Detection: Improving Predictive Accuracy of Customer Churn Models", Working Paper, Teradata Center at Duke University, 2004.3
  • 2
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    • CP Wei, IT Chiu, "Turning telecommunications call details to churn prediction: a data mining approach", Expert Systems With Applications, Vol. 23, Issue 2, pp103-112, 2002.
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    • Wei, C.P.1    Chiu, I.T.2
  • 5
    • 57849158097 scopus 로고    scopus 로고
    • Eiben, A.E.; Koudijs, A.E.; Slisser, F. Source, Genetic modeling of customer retention, Lecture Notes in Computer Science, 1391, pp178, 1998
    • Eiben, A.E.; Koudijs, A.E.; Slisser, F. Source, "Genetic modeling of customer retention", Lecture Notes in Computer Science, Vol. 1391, pp178, 1998
  • 6
  • 7
    • 0345872225 scopus 로고    scopus 로고
    • A Novel Evolutionary Data Mining Algorithm with Applications to Churn Prediction
    • Wai-Ho Au, Keith C. C. Chan, and Xin Yao, "A Novel Evolutionary Data Mining Algorithm with Applications to Churn Prediction", IEEE Transactions on Evolutionary Computation, Vol. 7, Issue 6, pp532-545, 2003
    • (2003) IEEE Transactions on Evolutionary Computation , vol.7 , Issue.6 , pp. 532-545
    • Au, W.-H.1    Chan, K.C.C.2    Yao, X.3
  • 8
    • 40549103920 scopus 로고    scopus 로고
    • Bayesian Network Classifier and Its Application in CRM
    • LUO Ning, MU Zhichun, "Bayesian Network Classifier and Its Application in CRM", Computer Application, Vol. 24, No. 3, pp79-81, 2004
    • (2004) Computer Application , vol.24 , Issue.3 , pp. 79-81
    • Ning, L.U.O.1    Zhichun, M.U.2
  • 9
    • 26944455147 scopus 로고    scopus 로고
    • Customer Churn Prediction Using Improved One-Class Support Vector Machine
    • Y Zhao, B Li, X Li, W Liu, S Ren, "Customer Churn Prediction Using Improved One-Class Support Vector Machine", Lecture Notes in Computer Science, Vol. 3584, pp300-307, 2005
    • (2005) Lecture Notes in Computer Science , vol.3584 , pp. 300-307
    • Zhao, Y.1    Li, B.2    Li, X.3    Liu, W.4    Ren, S.5
  • 10
    • 2942566200 scopus 로고    scopus 로고
    • Investigating the role of product features in preventing customer churn by using survival analysis and choice modeling: The case of financial services
    • Lariviere, B., Van den Poel, D. (2004). Investigating the role of product features in preventing customer churn by using survival analysis and choice modeling: The case of financial services. Expert Systems with Applications, 27, 277-285
    • (2004) Expert Systems with Applications , vol.27 , pp. 277-285
    • Lariviere, B.1    Van den Poel, D.2
  • 11
    • 0035478854 scopus 로고    scopus 로고
    • Random Forests
    • Breiman, L. (2001). Random Forests. Machine Learning, 45, 5-32.
    • (2001) Machine Learning , vol.45 , pp. 5-32
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  • 12
    • 22144481002 scopus 로고    scopus 로고
    • Predicting customer retention and profitability by using random forests and regression forests techniques
    • Lariviere, B., Van den Poel, D. (2005). Predicting customer retention and profitability by using random forests and regression forests techniques. Expert Systems with Applications, 29, 472-484.
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    • Lariviere, B.1    Van den Poel, D.2
  • 13
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  • 14
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  • 17
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.