Service systems as customer-intensive systems and its implications for service science and engineering

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn , Issue , 2008, Pages

  Pinhanez, Claudio ^a  

^a IBM RESEARCH   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

HUMAN BEINGS; SERVICE SYSTEMS;

COMPUTER NETWORKS; DYNAMIC PROGRAMMING; INDUSTRIAL ENGINEERING; PROCESS ENGINEERING; SYSTEMS ENGINEERING;

SALES;

EID: 51449086743     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2008.389     Document Type: Conference Paper

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