메뉴 건너뛰기




Volumn 7, Issue 1, 2007, Pages 93-114

White-Collar Proletariat?: Braverman, the Deskilling/Upskilling of Social Work and the Paradoxical Life of the Agency Care Manager

Author keywords

agency; care management; crisis; flexibility; proletarianization; social work; work intensification

Indexed keywords


EID: 51249141793     PISSN: 14680173     EISSN: None     Source Type: Journal    
DOI: 10.1177/1468017307075992     Document Type: Article
Times cited : (48)

References (71)
  • 3
    • 0742322668 scopus 로고    scopus 로고
    • Pro-Market, Non-Market: the Dual Nature of Organizational Change in Social Services Delivery
    • Bains, D. (2004) ‘ Pro-Market, Non-Market: the Dual Nature of Organizational Change in Social Services Delivery ’, Critical Social Policy 24(1): 5—29.
    • (2004) Critical Social Policy , vol.24 , Issue.1 , pp. 5-29
    • Bains, D.1
  • 4
    • 84992860213 scopus 로고    scopus 로고
    • The Individualized Society
    • Cambridge
    • Bauman, Z. (1998) The Individualized Society. Cambridge : Polity.
    • (1998) Polity
    • Bauman, Z.1
  • 5
    • 84992860254 scopus 로고
    • The End of the Industrial Worker?
    • ’, in N. Abercrombie and A. Warde (eds) Social Change in Contemporary Society. Cambridge
    • Beynon, H. (1992) ‘ The End of the Industrial Worker? ’, in N. Abercrombie and A. Warde (eds) Social Change in Contemporary Society. Cambridge, Polity.
    • (1992) Polity
    • Beynon, H.1
  • 7
    • 84928440877 scopus 로고
    • Community Care, Care Management and the Psycho-dynamic Perspective
    • Biggs, S. (1991) ‘ Community Care, Care Management and the Psycho-dynamic Perspective ’, Journal of Social Work Practice 5(1): 71—81.
    • (1991) Journal of Social Work Practice , vol.5 , Issue.1 , pp. 71-81
    • Biggs, S.1
  • 8
    • 0004280045 scopus 로고
    • Chicago, IL: University of Chicago Press.
    • Blauner, R. (1964) Alienation and Freedom. Chicago, IL: University of Chicago Press.
    • (1964) Alienation and Freedom
    • Blauner, R.1
  • 12
    • 0003637606 scopus 로고
    • Chicago, IL: University of Chicago Press.
    • Burawoy, P. (1979) Manufacturing Consent. Chicago, IL: University of Chicago Press.
    • (1979) Manufacturing Consent
    • Burawoy, P.1
  • 13
    • 0037339539 scopus 로고    scopus 로고
    • Anatomy of a Care Manager
    • Carey, M. (2003) ‘ Anatomy of a Care Manager ’, Work, Employment & Society 17(1): 121—35.
    • (2003) Work, Employment & Society , vol.17 , Issue.1 , pp. 121-135
    • Carey, M.1
  • 15
    • 6044256347 scopus 로고    scopus 로고
    • Just a Temp? Women, Temporary Employment and Lifestyle
    • Casey, C. and Alach, P. (2004) ‘ Just a Temp? Women, Temporary Employment and Lifestyle ’, Work, Employment and Society 18(3): 459—80.
    • (2004) Work, Employment and Society , vol.18 , Issue.3 , pp. 459-480
    • Casey, C.1    Alach, P.2
  • 16
    • 84992764421 scopus 로고    scopus 로고
    • London: Sage. 2002) ‘Things Are a Bit Fraught’, 3 October: news pages.
    • Clarke, J. and Newman, J. (1997) New Managerialism, New Welfare. London: Sage. Community Care (2002) ‘Things Are a Bit Fraught’, 3 October: news pages.
    • (1997) New Managerialism, New Welfare
    • Care, C.1    Clarke, J.2    Newman, J.3
  • 17
    • 84992905307 scopus 로고    scopus 로고
    • 16 October:
    • Community Care (2003) ‘Rise of the Locum’, 16 October: 16—18.
    • (2003) Rise of the Locum , pp. 16-18
    • Care, C.1
  • 19
    • 0003591614 scopus 로고
    • The Essential Social Worker: A Guide to Positive Practice
    • Aldershot.
    • Davies, M. (1994) The Essential Social Worker: A Guide to Positive Practice. Arena, Aldershot.
    • (1994) Arena
    • Davies, M.1
  • 20
    • 0030529267 scopus 로고    scopus 로고
    • Deprofessionalizing Social Work: Anti-oppressive Practice, Competencies and Postmodernism
    • Dominelli, L. (1996) ‘ Deprofessionalizing Social Work: Anti-oppressive Practice, Competencies and Postmodernism ’, British Journal of Social Work 26(2): 153—75.
    • (1996) British Journal of Social Work , vol.26 , Issue.2 , pp. 153-175
    • Dominelli, L.1
  • 23
    • 0012441926 scopus 로고    scopus 로고
    • London: EFA.
    • Efa (2000) Ageism and IT. London: EFA.
    • (2000) Ageism and IT
    • Efa1
  • 24
    • 4043132379 scopus 로고    scopus 로고
    • Beyond Power Discourse: Alienation and Social Work
    • Ferguson, I. and Lavalette, M. (2004) ‘ Beyond Power Discourse: Alienation and Social Work ’, British Journal of Social Work 34(3): 297—312.
    • (2004) British Journal of Social Work , vol.34 , Issue.3 , pp. 297-312
    • Ferguson, I.1    Lavalette, M.2
  • 25
    • 0035438062 scopus 로고    scopus 로고
    • Temporary Arrangements: The Activities of Employment Agencies in the UK
    • Forde (2001) ‘ Temporary Arrangements: The Activities of Employment Agencies in the UK ’, Work, Employment and Society 15(3): 631—44.
    • (2001) Work, Employment and Society , vol.15 , Issue.3 , pp. 631-644
    • Forde1
  • 28
    • 0003423428 scopus 로고
    • Basingstoke: Macmillan. 1996) Care in Chaos: Frustration and Challenge in Community Care. London: Cassell.
    • Gamble, A. (1988) The Free Economy and the Strong State. Basingstoke: Macmillan. Hadley, R. and Clough, R. (1996) Care in Chaos: Frustration and Challenge in Community Care. London: Cassell.
    • (1988) The Free Economy and the Strong State
    • Gamble, A.1    Hadley, R.2    Clough, R.3
  • 29
    • 0032218142 scopus 로고    scopus 로고
    • Scientific Management, Bureau-Professionalism and New Managerialism: The Labour Process of State Social Work
    • Harris, J. (1998) ‘ Scientific Management, Bureau-Professionalism and New Managerialism: The Labour Process of State Social Work ’, British Journal of Social Work 28(6): 839—62.
    • (1998) British Journal of Social Work , vol.28 , Issue.6 , pp. 839-862
    • Harris, J.1
  • 31
    • 0004240958 scopus 로고    scopus 로고
    • London: Routledge. 1993) A New Deal for Social Welfare. Oxford: Lion.
    • Heery, E. and Salmon, J. (eds) (2000) The Insecure Workforce. London: Routledge. Holman, B. (1993) A New Deal for Social Welfare. Oxford: Lion.
    • (2000) The Insecure Workforce
    • Heery, E.1    Salmon, J.2    Holman, B.3
  • 33
    • 84899310898 scopus 로고    scopus 로고
    • Brave New World: Social Workers' View of Care Management
    • Irving, J. and Gertig, P. (1998) ‘ Brave New World: Social Workers' View of Care Management ’, Practice 10(2): 5—14.
    • (1998) Practice , vol.10 , Issue.2 , pp. 5-14
    • Irving, J.1    Gertig, P.2
  • 35
    • 84992872469 scopus 로고    scopus 로고
    • Professionals and the New Managerialism in the Public Sector. Buckingham, Open University Press.
    • Jones, C. (1999) ‘Social Work: Regulation and Managerialism’, in M. Exworthy and S. Halford (eds) Professionals and the New Managerialism in the Public Sector. Buckingham, Open University Press.
    • (1999) Social Work: Regulation and Managerialism
    • Exworthy, M.1    Halford, S.2    Jones, C.3
  • 36
    • 0035536054 scopus 로고    scopus 로고
    • Voices from the Front-Line: State Social Workers and New Labour
    • Jones, C. (2001) ‘ Voices from the Front-Line: State Social Workers and New Labour ’, British Journal of Social Work 31(4): 547—62.
    • (2001) British Journal of Social Work , vol.31 , Issue.4 , pp. 547-562
    • Jones, C.1
  • 38
    • 33751424943 scopus 로고    scopus 로고
    • A Retreat from Permanent Employment? Accounting for the Rise of Professional Agency Work in UK Public Services
    • Kirkpatrick, I. and Hoque, K. (2006) ‘ A Retreat from Permanent Employment? Accounting for the Rise of Professional Agency Work in UK Public Services ’, Work, Employment & Society 20(4): 649—66.
    • (2006) Work, Employment & Society , vol.20 , Issue.4 , pp. 649-666
    • Kirkpatrick, I.1    Hoque, K.2
  • 40
    • 0038535617 scopus 로고    scopus 로고
    • Why do Contractors Contract? The Experience of Highly Skilled Technical Professionals in a Contingent Labour Market
    • Kunda, G., Barley, S. and Evans, J. (2002) ‘ Why do Contractors Contract? The Experience of Highly Skilled Technical Professionals in a Contingent Labour Market ’, Industrial and Labour Relations Review 55(2): 234—61.
    • (2002) Industrial and Labour Relations Review , vol.55 , Issue.2 , pp. 234-261
    • Kunda, G.1    Barley, S.2    Evans, J.3
  • 44
    • 0037343176 scopus 로고    scopus 로고
    • Downsizing and Deknowledging the Firm
    • Littler, C.R. and Innes, P. (2003) ‘ Downsizing and Deknowledging the Firm ’, Work, Employment and Society 17(1): 73—100.
    • (2003) Work, Employment and Society , vol.17 , Issue.1 , pp. 73-100
    • Littler, C.R.1    Innes, P.2
  • 46
    • 0030507142 scopus 로고    scopus 로고
    • Negative Aspects of Temporary Employment
    • Nolen, S.D. (1996) ‘ Negative Aspects of Temporary Employment ’, Journal of Labour Research 17(4): 567—82.
    • (1996) Journal of Labour Research , vol.17 , Issue.4 , pp. 567-582
    • Nolen, S.D.1
  • 47
    • 0004256962 scopus 로고    scopus 로고
    • Basingstoke : Palgrave Macmillan. 1981) Social Service Area Teams. London: Allen and Unwin.
    • Noon, M. and Blyton,P. (2002) The Realities of Work. Basingstoke : Palgrave Macmillan. Parsloe, P. (1981) Social Service Area Teams. London: Allen and Unwin.
    • (2002) The Realities of Work
    • Noon, M.1    Blyton, P.2    Parsloe, P.3
  • 49
    • 84977371067 scopus 로고
    • Theories of Skill and Class Structure
    • Penn, R. (1983) ‘ Theories of Skill and Class Structure ’, Sociological Review 31(1): 22—38.
    • (1983) Sociological Review , vol.31 , Issue.1 , pp. 22-38
    • Penn, R.1
  • 51
    • 84937182881 scopus 로고    scopus 로고
    • Things Fall Apart; the Centre Cannot Hold: Deconstructing and Reconstructing Social Work with Older People for the 21st Century
    • Postle, K. (2000) ‘ Things Fall Apart; the Centre Cannot Hold: Deconstructing and Reconstructing Social Work with Older People for the 21st Century ’, Issues in Social Work Education 19(2): 23—43.
    • (2000) Issues in Social Work Education , vol.19 , Issue.2 , pp. 23-43
    • Postle, K.1
  • 52
    • 85065370142 scopus 로고    scopus 로고
    • The Social Work Side is Disappearing. I Guess It Started with Us Being Called Care Managers
    • Postle, K. (2001) ‘ The Social Work Side is Disappearing. I Guess It Started with Us Being Called Care Managers ’, Practice 13(1): 3—18.
    • (2001) Practice , vol.13 , Issue.1 , pp. 3-18
    • Postle, K.1
  • 58
    • 84937295405 scopus 로고
    • What's in a Word? From Social “Worker”to Care “Manager”
    • Simic, P. (1995) ‘ What's in a Word? From Social “Worker”to Care “Manager”’, Practice 7(3): 5—18.
    • (1995) Practice , vol.7 , Issue.3 , pp. 5-18
    • Simic, P.1
  • 59
    • 0003593533 scopus 로고
    • London: Macmillan. 2004) Social Services Workforce Survey, Report Number 33: 2003, London, Social Care and Health Workforce Group.
    • Simpkin, M. (1983) Trapped Within Welfare: Surviving Social Work. London: Macmillan. Ssws (2004) Social Services Workforce Survey, Report Number 33: 2003, London, Social Care and Health Workforce Group.
    • (1983) Trapped Within Welfare: Surviving Social Work
    • Simpkin, M.1    Ssws2
  • 60
    • 0034195023 scopus 로고    scopus 로고
    • Braverman and the Contribution of Labour Process Analysis to the Critique of Capitalist Production: Twenty-Five Years On
    • Spencer, D.A. (2000) ‘ Braverman and the Contribution of Labour Process Analysis to the Critique of Capitalist Production: Twenty-Five Years On ’, Work, Employment and Society 14(2): 223—43.
    • (2000) Work, Employment and Society , vol.14 , Issue.2 , pp. 223-243
    • Spencer, D.A.1
  • 61
    • 0022859608 scopus 로고
    • Labour Flexibility and Older Worker Marginalisation: The Need for a New Strategy
    • Standing, G. (1986) ‘ Labour Flexibility and Older Worker Marginalisation: The Need for a New Strategy ’, International Labour Review 125(3): 329—45.
    • (1986) International Labour Review , vol.125 , Issue.3 , pp. 329-345
    • Standing, G.1
  • 62
    • 25844437082 scopus 로고    scopus 로고
    • Genericism and Specialization: The Story Since 1970
    • Stevenson, O. (2005) ‘ Genericism and Specialization: The Story Since 1970 ’, British Journal of Social Work 35: 569—86.
    • (2005) British Journal of Social Work , vol.35 , pp. 569-586
    • Stevenson, O.1
  • 64
    • 0344253938 scopus 로고    scopus 로고
    • Subterranean Worksick Blues”: Humour as Subversion in Two Call Centres
    • Taylor, P. and Bain, P. (2003) ‘“ Subterranean Worksick Blues”: Humour as Subversion in Two Call Centres ’, Organization Studies 24(9): 1487—509.
    • (2003) Organization Studies , vol.24 , Issue.9 , pp. 1487-1509
    • Taylor, P.1    Bain, P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.