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Volumn 283, Issue , 2008, Pages 425-432

On quality issues in networked value constellations

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION SYSTEMS; VIRTUAL CORPORATION;

EID: 51149097187     PISSN: 15715736     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-0-387-84837-2_44     Document Type: Conference Paper
Times cited : (2)

References (18)
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    • (2007) Springer LNCS , vol.4495 , pp. 66-80
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  • 2
    • 22044436640 scopus 로고    scopus 로고
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    • Ermer D, Kniper M. Delighting the customer: Quality function deployment for quality service design. Total Quality Management 1998; 9(4&5): 86-91.
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    • Ermer, D.1    Kniper, M.2
  • 3
    • 0035387832 scopus 로고    scopus 로고
    • Designing and Evaluating E-Business Models
    • Gordijn J, Akkermans H. Designing and Evaluating E-Business Models. IEEE Intelligent Systems 2001; 16(4): 11-17.
    • (2001) IEEE Intelligent Systems , vol.16 , Issue.4 , pp. 11-17
    • Gordijn, J.1    Akkermans, H.2
  • 4
    • 1142304948 scopus 로고    scopus 로고
    • Value-based requirements engineering: Exploring innovative e-commerce ideas
    • Gordijn J, Akkermans H. Value-based requirements engineering: Exploring innovative e-commerce ideas. Requirements Engineering Journal 2003; 8(2): 114-134.
    • (2003) Requirements Engineering Journal , vol.8 , Issue.2 , pp. 114-134
    • Gordijn, J.1    Akkermans, H.2
  • 6
    • 0003491273 scopus 로고
    • Quality Management and Quality Assurance - Vocabulary
    • ISO 8402, International Organization for Standardization, April
    • ISO 8402. Quality Management and Quality Assurance - Vocabulary. International Organization for Standardization, April 1994.
    • (1994)
  • 7
    • 51149114224 scopus 로고    scopus 로고
    • ISO 9126. Information Technology - Software Quality Characteristics and Metrics (ISO/IEC 9126-1 and ISO/IEC 9126-2). International Organization for Standardization, June 1995.
    • ISO 9126. Information Technology - Software Quality Characteristics and Metrics (ISO/IEC 9126-1 and ISO/IEC 9126-2). International Organization for Standardization, June 1995.
  • 8
    • 0001155560 scopus 로고    scopus 로고
    • Measuring Information System Service Quality: SERVQUAL from the other side
    • Jiang J, Klein G, Carr CL. Measuring Information System Service Quality: SERVQUAL from the other side. MIS Quarterly 2002; 26(2): 145-166.
    • (2002) MIS Quarterly , vol.26 , Issue.2 , pp. 145-166
    • Jiang, J.1    Klein, G.2    Carr, C.L.3
  • 9
    • 9744272494 scopus 로고    scopus 로고
    • Sustainable Collaboration: Managing Conflict and Cooperation in Interorganizational Systems
    • Kumar K, van Dissel H. Sustainable Collaboration: Managing Conflict and Cooperation in Interorganizational Systems. MIS Quarterly 1996; 20(3): 279-300.
    • (1996) MIS Quarterly , vol.20 , Issue.3 , pp. 279-300
    • Kumar, K.1    van Dissel, H.2
  • 11
    • 0036711884 scopus 로고    scopus 로고
    • What's in a Service? Towards Accurate Description of Non-Functional Service Properties
    • O'Sullivan J, Edmond D, ter Hofstede A. What's in a Service? Towards Accurate Description of Non-Functional Service Properties. Distributed and Parallel Databases 2002; 12: 117-133.
    • (2002) Distributed and Parallel Databases , vol.12 , pp. 117-133
    • O'Sullivan, J.1    Edmond, D.2    ter Hofstede, A.3
  • 12
    • 0002408510 scopus 로고
    • A Conceptual Model of Service Quality and Its Implications for Future Research
    • Parasuraman A, Zeithaml VA, Berry L. A Conceptual Model of Service Quality and Its Implications for Future Research. Journal of Marketing 1985, 49: 41-50.
    • (1985) Journal of Marketing , vol.49 , pp. 41-50
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  • 13
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    • Parasuraman A, Zeithaml VA, Malhotra A. E-S-QUAL: A Multiple-Item Scale for Assessing Electronic Service Quality. Journal of Service Research 2005, February, 213-233.
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  • 14
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    • E-commerce system quality assessement using a model based on ISO 9126 and Belief Networks
    • Stefani A, Xenos M. E-commerce system quality assessement using a model based on ISO 9126 and Belief Networks. Software Quality Journal 2008, 16:107-129.
    • (2008) Software Quality Journal , vol.16 , pp. 107-129
    • Stefani, A.1    Xenos, M.2
  • 18
    • 51149089983 scopus 로고    scopus 로고
    • Considering Structural Properties of Inter-organizational Network Fragments during Business-IT Alignment
    • submitted
    • Zarvić N. "Considering Structural Properties of Inter-organizational Network Fragments during Business-IT Alignment". (submitted) 2008.
    • (2008)
    • Zarvić, N.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.