Discrete event simulation modeling of resource planning and service order execution for service businesses

Proceedings - Winter Simulation Conference

Volumn , Issue , 2007, Pages 2227-2233

  Lee, Young M ^a   An, Lianjun ^a   Bagchi, Sugato ^a   Connors, Daniel ^a   Kapoor, Shubir ^a   Katircioglu, Kaan ^a   Wang, Wei ^b   Xu, Jing ^b  

^a IBM T J WATSON RESEARCH CENTER   (United States)

^b IBM CHINA RESEARCH LAB   (China)

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITION; DISCRETE EVENT SIMULATION; ESTIMATION; INFORMATION MANAGEMENT; MANAGEMENT; RESOURCE ALLOCATION;

BUSINESS PERFORMANCES; DEMAND PLANNING; DISCRETE-EVENT SIMULATION MODELS; DISCRETE-EVENT SIMULATIONS; HUMAN RESOURCES; META MODELLING; RESOURCE MANAGEMENT; RESOURCE PLANNING; SERVICE ORDERS;

QUALITY OF SERVICE;

EID: 49749125004     PISSN: 08917736     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/WSC.2007.4419858     Document Type: Conference Paper

References (8)

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