Benchmarking the customer configuration updating practices of product software vendors

Proceedings - 7th International Conference on Composition-Based Software Systems, ICCBSS 2008

Volumn , Issue , 2008, Pages 82-91

  Jansen, Slinger ^a   Brinkkemper, Sjaak ^a   Helms, Remko ^a  

^a UTRECHT UNIVERSITY   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITION; COMPUTER SOFTWARE; ECONOMICS; FINANCE; INVESTMENTS; SALES; SURVEYS;

CUSTOMER CONFIGURATION UPDATING; GAIN EFFICIENCY; INTERNATIONAL CONFERENCES; NETHERLANDS; POSITIVE CORRELATIONS; PRODUCT SOFTWARE VENDORS; SOFTWARE PRODUCTS; SOFTWARE SYSTEMS; SOFTWARE VENDORS;

CUSTOMER SATISFACTION;

EID: 49649083823     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICCBSS.2008.14     Document Type: Conference Paper

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