-
1
-
-
0027141870
-
The management of dental problems presenting to an accident and emergency department
-
Pennycook A, Makower R, Brewer A, Moulton C, Crawford R. The management of dental problems presenting to an accident and emergency department. J Royal Soc Med 1993; 86: 702-703.
-
(1993)
J Royal Soc Med
, vol.86
, pp. 702-703
-
-
Pennycook, A.1
Makower, R.2
Brewer, A.3
Moulton, C.4
Crawford, R.5
-
2
-
-
0027570617
-
Changes in the characteristics of patients attending an out-of-hours emergency dental service in Edinburgh
-
Holmes C, Sutcliffe P. Changes in the characteristics of patients attending an out-of-hours emergency dental service in Edinburgh. Community Dent Health 1993; 10: 65-71.
-
(1993)
Community Dent Health
, vol.10
, pp. 65-71
-
-
Holmes, C.1
Sutcliffe, P.2
-
3
-
-
0029376855
-
The pattern of patient attendance for emergency care in a British dental teaching hospital
-
Scully C. The pattern of patient attendance for emergency care in a British dental teaching hospital. Community Dent Health 1995; 12: 151-154.
-
(1995)
Community Dent Health
, vol.12
, pp. 151-154
-
-
Scully, C.1
-
4
-
-
0030578478
-
An audit of demand and provision of emergency dental treatment
-
Dickinson T M, Guest P G. An audit of demand and provision of emergency dental treatment. Br Dent J 1996; 181: 86-87.
-
(1996)
Br Dent J
, vol.181
, pp. 86-87
-
-
Dickinson, T.M.1
Guest, P.G.2
-
5
-
-
0030594058
-
DentaLine: An out of hours emergency dental service in Kent
-
Gibbons D E, West B J. DentaLine: an out of hours emergency dental service in Kent. Br Dent J 1996; 180: 63-66.
-
(1996)
Br Dent J
, vol.180
, pp. 63-66
-
-
Gibbons, D.E.1
West, B.J.2
-
6
-
-
0031564378
-
Trends in the referral and treatment of new patients at a free emergency dental clinic since 1989
-
Thomas D W, Satterthwaite J, Absi E G, Shepherd J P. Trends in the referral and treatment of new patients at a free emergency dental clinic since 1989. Br Dent J 1997; 182: 11-14.
-
(1997)
Br Dent J
, vol.182
, pp. 11-14
-
-
Thomas, D.W.1
Satterthwaite, J.2
Absi, E.G.3
Shepherd, J.P.4
-
7
-
-
0025867069
-
Convergence and divergence: Assessing criteria of consumer satisfaction across general practice, dental and hospital care settings
-
Williams S J, Calnan M. Convergence and divergence: assessing criteria of consumer satisfaction across general practice, dental and hospital care settings. Soc Sci Med 1991; 33: 707-716.
-
(1991)
Soc Sci Med
, vol.33
, pp. 707-716
-
-
Williams, S.J.1
Calnan, M.2
-
9
-
-
0033608281
-
A review of patient satisfaction: 1. Concepts of satisfaction
-
Newsome P R H, Wright G H. A review of patient satisfaction: 1. Concepts of satisfaction. Br Dent J 1999; 186: 161-165.
-
(1999)
Br Dent J
, vol.186
, pp. 161-165
-
-
Newsome, P.R.H.1
Wright, G.H.2
-
10
-
-
0033024253
-
The relationship between expectations and satisfaction: A qualitative study of patients' experiences of surgery for gynaecological cancer
-
Haas M. The relationship between expectations and satisfaction: a qualitative study of patients' experiences of surgery for gynaecological cancer. Health Expectations 1999; 2: 51-60.
-
(1999)
Health Expectations
, vol.2
, pp. 51-60
-
-
Haas, M.1
-
11
-
-
0020030492
-
Social psychological determinants of patient satisfaction: A test of five hypotheses
-
Linder-Pelz S. Social psychological determinants of patient satisfaction: a test of five hypotheses. Soc Sci Med 1982; 16: 583-591.
-
(1982)
Soc Sci Med
, vol.16
, pp. 583-591
-
-
Linder-Pelz, S.1
-
12
-
-
0031060682
-
Questioning patient satisfaction: An empirical investigation in two outpatient clinics
-
Avis M, Bond M, Arthur A. Questioning patient satisfaction: an empirical investigation in two outpatient clinics. Soc Sci Med 1997; 44: 85-92.
-
(1997)
Soc Sci Med
, vol.44
, pp. 85-92
-
-
Avis, M.1
Bond, M.2
Arthur, A.3
-
14
-
-
0035068265
-
Patient satisfaction with out of hours primary medical care
-
McKinley R K, Roberts C. Patient satisfaction with out of hours primary medical care. Qual Health Care 2001; 10: 23-28.
-
(2001)
Qual Health Care
, vol.10
, pp. 23-28
-
-
McKinley, R.K.1
Roberts, C.2
-
15
-
-
0012773452
-
Assessing dissatisfaction with an out-of-hours service: Reasons and remedies
-
Wilson P, McConnachie A, O'Donnell C A, Ross S, Moffat K J, Drummond N. Assessing dissatisfaction with an out-of-hours service: reasons and remedies. Health Bulletin 2001; 59: 37-44.
-
(2001)
Health Bulletin
, vol.59
, pp. 37-44
-
-
Wilson, P.1
McConnachie, A.2
O'Donnell, C.A.3
Ross, S.4
Moffat, K.J.5
Drummond, N.6
-
16
-
-
0034242841
-
Qualitative techniques to investigate how patients evaluate dentists: A pilot study
-
Newsome P R H, Wright G H. Qualitative techniques to investigate how patients evaluate dentists: a pilot study. Community Dent Oral Epidem 2000; 28: 257-266.
-
(2000)
Community Dent Oral Epidem
, vol.28
, pp. 257-266
-
-
Newsome, P.R.H.1
Wright, G.H.2
-
19
-
-
0029311613
-
A study of the availability of emergency dental services in Birmingham
-
Gorman A J, Edmondson H D. A study of the availability of emergency dental services in Birmingham. Dent Update 1995; 21: 184-188.
-
(1995)
Dent Update
, vol.21
, pp. 184-188
-
-
Gorman, A.J.1
Edmondson, H.D.2
-
20
-
-
0034635702
-
Out-of-hours dental services: A survey of current provision in the United Kingdom
-
Anderson R, Thomas D W. Out-of-hours dental services: a survey of current provision in the United Kingdom. Br Dent J 2000; 188: 269-274.
-
(2000)
Br Dent J
, vol.188
, pp. 269-274
-
-
Anderson, R.1
Thomas, D.W.2
-
21
-
-
0029183983
-
An analysis of patients attending two emergency dental clinics in Edinburgh
-
Holmes C. An analysis of patients attending two emergency dental clinics in Edinburgh. Health Bull 1995; 53: 73-83.
-
(1995)
Health Bull
, vol.53
, pp. 73-83
-
-
Holmes, C.1
-
22
-
-
0034638589
-
Perceived inability to cope and care-seeking in patients with toothache - A qualitative study
-
Pau A K H, Croucher R, Marcenes W. Perceived inability to cope and care-seeking in patients with toothache - a qualitative study. Br Dent J 2000; 189: 503-505.
-
(2000)
Br Dent J
, vol.189
, pp. 503-505
-
-
Pau, A.K.H.1
Croucher, R.2
Marcenes, W.3
-
23
-
-
0042921263
-
'Toothache stories': A qualitative investigation of how and why people seek emergency dental care
-
Anderson R, Thomas D W. 'Toothache stories': a qualitative investigation of how and why people seek emergency dental care. Community Dent Health 2003; 20: 106-111.
-
(2003)
Community Dent Health
, vol.20
, pp. 106-111
-
-
Anderson, R.1
Thomas, D.W.2
-
25
-
-
0001457476
-
Qualitative data analysis for applied policy research
-
Bryman A, Burgess R G, eds. London: Routledge
-
Ritchie J, Spencer L. Qualitative data analysis for applied policy research. In: Bryman A, Burgess R G, eds. Analysing Qualitative Data. London: Routledge, 1994: 173-194.
-
(1994)
Analysing Qualitative Data
, pp. 173-194
-
-
Ritchie, J.1
Spencer, L.2
-
28
-
-
0037307092
-
Eliciting preferences of the community for out of hours care provided by general practitioners: A stated preference discrete choice experiment
-
Scott A, Watson S, Ross S. Eliciting preferences of the community for out of hours care provided by general practitioners: a stated preference discrete choice experiment. Soc Sci Med 2003; 56: 803-814.
-
(2003)
Soc Sci Med
, vol.56
, pp. 803-814
-
-
Scott, A.1
Watson, S.2
Ross, S.3
-
29
-
-
0018075265
-
Theoretical and methodological issues in sociological studies of consumer satisfaction with medical care
-
Locker D, Dunt D. Theoretical and methodological issues in sociological studies of consumer satisfaction with medical care. Soc Sci Med 1988; 12: 283-292.
-
(1988)
Soc Sci Med
, vol.12
, pp. 283-292
-
-
Locker, D.1
Dunt, D.2
-
31
-
-
0031583661
-
Factors influencing patient loyalty to dentist and dental practice
-
Holt V P, McHugh K. Factors influencing patient loyalty to dentist and dental practice. Br Dent J 1997; 183: 365-370.
-
(1997)
Br Dent J
, vol.183
, pp. 365-370
-
-
Holt, V.P.1
McHugh, K.2
-
32
-
-
0032861672
-
The quality of general dental care: Public and users' perceptions
-
Calnan M, Dickinson M, Manley G. The quality of general dental care: public and users' perceptions. Qual Health Care 1999; 8: 149-153.
-
(1999)
Qual Health Care
, vol.8
, pp. 149-153
-
-
Calnan, M.1
Dickinson, M.2
Manley, G.3
-
33
-
-
0030904724
-
Postal survey of patient's satisfaction with a general practice out of hours cooperative
-
Salisbury C. Postal survey of patient's satisfaction with a general practice out of hours cooperative. Br Med J 1997; 314: 1594-1598.
-
(1997)
Br Med J
, vol.314
, pp. 1594-1598
-
-
Salisbury, C.1
|