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Volumn , Issue , 2004, Pages 128-133

ERP Training and User Satisfaction

Author keywords

ease of use; ERP; training; user participation; user satisfaction

Indexed keywords

ENTERPRISE RESOURCE PLANNING; PERSONNEL TRAINING;

EID: 49049090475     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (3)

References (19)
  • 1
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    • Brown, J. (2001, February). ERP Doomed By Poor Planning. Computing Canada. 11.
    • Brown, J. (2001, February). ERP Doomed By Poor Planning. Computing Canada. 11.
  • 2
    • 85139062365 scopus 로고    scopus 로고
    • Buchner, M. (1999, August). ERP Application Integration. Midrange Systems. 12.
    • Buchner, M. (1999, August). ERP Application Integration. Midrange Systems. 12.
  • 3
    • 85139050033 scopus 로고    scopus 로고
    • Coetzer, J. (2000, September 18). Survey-Enterprise Resource Planning-Analyse Before Implementing. Business Day, 20.
    • Coetzer, J. (2000, September 18). Survey-Enterprise Resource Planning-Analyse Before Implementing. Business Day, 20.
  • 4
    • 85138992918 scopus 로고    scopus 로고
    • Cotteleer, M. J. (2002). An Empirical Study of Operational Performance Convergence Following Enterprise–IT Implementation (Working Paper No. 03-011): Harvard Business School.
    • Cotteleer, M. J. (2002). An Empirical Study of Operational Performance Convergence Following Enterprise–IT Implementation (Working Paper No. 03-011): Harvard Business School.
  • 5
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    • Davenport, T. H. (1998). Putting the Enterprise into the Enterprise System. Harvard Business Review, 76, 4, 121-131.
    • Davenport, T. H. (1998). Putting the Enterprise into the Enterprise System. Harvard Business Review, 76, 4, 121-131.
  • 6
    • 85139044874 scopus 로고    scopus 로고
    • Davis, F.D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology, MIS Quarterly, 13:3, 319-340.
    • Davis, F.D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology, MIS Quarterly, 13:3, 319-340.
  • 7
    • 85139024083 scopus 로고    scopus 로고
    • Davis, F.D., Bagozzi, R.P., Warshaw, P.R., (1989). User Acceptance of Computer Technology: A Comparison of Two Theoretical Models, Management Science, 35, 8, p. 982-1003.
    • Davis, F.D., Bagozzi, R.P., Warshaw, P.R., (1989). User Acceptance of Computer Technology: A Comparison of Two Theoretical Models, Management Science, 35, 8, p. 982-1003.
  • 8
    • 85139060722 scopus 로고    scopus 로고
    • DeLone, W.H., & McLean, E. R., (1992). Information Systems Success: The Quest for the Dependent Variable. Information Systems Research, 3(1), 60-95.
    • DeLone, W.H., & McLean, E. R., (1992). Information Systems Success: The Quest for the Dependent Variable. Information Systems Research, 3(1), 60-95.
  • 9
    • 85138996801 scopus 로고    scopus 로고
    • Doll, W. J. & Torkzadeh, G., (1988). The Measurement of End-User Computing Satisfaction. MIS Quarterly, June 1988, 259-274.
    • Doll, W. J. & Torkzadeh, G., (1988). The Measurement of End-User Computing Satisfaction. MIS Quarterly, June 1988, 259-274.
  • 10
    • 85139020669 scopus 로고    scopus 로고
    • Ferrando, T. (2001, September). Training Employees to Use ERP Systems. The American City & County. 12.
    • Ferrando, T. (2001, September). Training Employees to Use ERP Systems. The American City & County. 12.
  • 11
    • 85139055441 scopus 로고    scopus 로고
    • Lassila, K. S., & Brancheau, J. C. (1999). Adoption and Utilization of Commercial Software Packages: Exploring Utilization Equilibria, Transitions, Triggers, and Tracks. Journal of Management Information Systems, 12(2), 63-90.
    • Lassila, K. S., & Brancheau, J. C. (1999). Adoption and Utilization of Commercial Software Packages: Exploring Utilization Equilibria, Transitions, Triggers, and Tracks. Journal of Management Information Systems, 12(2), 63-90.
  • 12
    • 85139039519 scopus 로고    scopus 로고
    • Lee, C.C.& Lee, H. (2001). Factors Affecting Enterprise Resource Planning Systems Implementation in a Higher Education Institution. Issues in Information Systems, 2, 1-9.
    • Lee, C.C.& Lee, H. (2001). Factors Affecting Enterprise Resource Planning Systems Implementation in a Higher Education Institution. Issues in Information Systems, 2, 1-9.
  • 13
    • 85139007223 scopus 로고    scopus 로고
    • Schaaf, D. (1999, May). What Trainers Need to Know About ERP, Training, 35,5, ET4-ET12.
    • Schaaf, D. (1999, May). What Trainers Need to Know About ERP, Training, 35,5, ET4-ET12.
  • 14
    • 85139041866 scopus 로고    scopus 로고
    • Seewald, N. (2002, September 11). Enterprise Resource Planning Tops Manufacturers’ IT Budgets. Chemical Week, 34.
    • Seewald, N. (2002, September 11). Enterprise Resource Planning Tops Manufacturers’ IT Budgets. Chemical Week, 34.
  • 15
    • 85139012412 scopus 로고    scopus 로고
    • Stedman, C. (1999, November 1). Failed ERP Gamble Haunts Hershey: Candy maker bites off more than it can chew and ‘Kisses’ big Halloween sales goodbye. Computerworld, 33, 44, 1.
    • Stedman, C. (1999, November 1). Failed ERP Gamble Haunts Hershey: Candy maker bites off more than it can chew and ‘Kisses’ big Halloween sales goodbye. Computerworld, 33, 44, 1.
  • 16
    • 85139046514 scopus 로고    scopus 로고
    • Stedman, C. (1999, June 28). Oracle, PeopleSoft Offer New Approaches to Live Training. Computerworld, 33, 26, 8.
    • Stedman, C. (1999, June 28). Oracle, PeopleSoft Offer New Approaches to Live Training. Computerworld, 33, 26, 8.
  • 17
    • 85139051276 scopus 로고    scopus 로고
    • Stein, T. (1999, May 24). ROI: Making ERP Add Up. InformationWeek. 59-68.
    • Stein, T. (1999, May 24). ROI: Making ERP Add Up. InformationWeek. 59-68.
  • 18
    • 85139031789 scopus 로고    scopus 로고
    • Venkatesh, V. & Morris, M.G, 2000. Why Don’t Men Ever Stop To Ask for Directions? Gender, Social Influence and Their Role in Technology Acceptance and Usage Behavior. MIS Quarterly, 24, 1, 115-139.
    • Venkatesh, V. & Morris, M.G, 2000. Why Don’t Men Ever Stop To Ask for Directions? Gender, Social Influence and Their Role in Technology Acceptance and Usage Behavior. MIS Quarterly, 24, 1, 115-139.
  • 19
    • 85139050797 scopus 로고    scopus 로고
    • Wheatly, M. (2000, June). ERP Training Stinks. CIO Magazine, 13, 89-96 .
    • Wheatly, M. (2000, June). ERP Training Stinks. CIO Magazine, 13, 89-96 .


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.