Credibility and the use of blogs among professionals in the communication industry

Journalism and Mass Communication Quarterly

Volumn 85, Issue 1, 2008, Pages 169-185

  Sweetser, Kaye D ^a   Porter, Lance V ^b   Chung, Deborah Soun ^c   Kim, Eunseong ^d  

^a UNIVERSITY OF GEORGIA   (United States)

^b LOUISIANA STATE UNIVERSITY   (United States)

^c UNIVERSITY OF KENTUCKY   (United States)

^d EASTERN ILLINOIS UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

FACTOR ANALYSIS; INTERNET; MASS MEDIA; MEDIA ROLE; TELECOMMUNICATION;

EID: 48749101956     PISSN: 10776990     EISSN: None     Source Type: Journal    
DOI: 10.1177/107769900808500111     Document Type: Article

References (90)

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3. Pew Internet and American Life Project, "The State of Blogging," January 2, 2005, http://www.pewinternet.org/PPF/r/144 /report_display.asp.
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5. Pew Internet and American Life Project, "Bloggers: A Portrait of America's New Storytellers," July 19, 2006, http://pewinternet.org /PPF/r/186/report_display.asp.
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14. Johnson and Kaye, "A Web for All Reasons";
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18. Kaye D. Trammell, "Looking at the Pieces to Understand the Whole: An Analysis of Blog Posts, Comments, and Trackbacks" (paper presented at the annual meeting of the International Communication Association, New York City, NY, May 2005).
19. Bonnie A. Nardi, Diane J. Schiano, Michelle Gumbrecht, and Luke Swartz, "Why We Blog," Communications of the ACM 47 (December 2004): 41-46;
20. Zizi Papacharissi, "The Blogger Revolution? Audiences as Media Producers," (paper presented at the annual meeting of the International Communication Association, New Orleans, LA, May 2004);
21. Kaye D. Trammell, Alek Tarkowski, Justyna Hofmokl, and Amanda M. Sapp, "Rzeczpospolita Blogów [Republic of Blog]: Examining Polish Bloggers Through Content Analysis," Journal of Computer-Mediated Communication 11 (3, 2006): article 2, available online http:// jcmc.indiana.edu/vo111/issue3/trammell.html;
22. Pew Internet and American Life Project, "Bloggers."
23. Barbara K. Kaye, "Blog Use Motivations: An Exploratory Study," in Blogging, Citizenship, and the Future of Media, ed. Mark Tremayne (Routledge, 2007), 127-48.
24. Trammell et al., "Rzeczpospolita Blogów [Republic of Blog]";
25. Papacharissi, "The Blogger Revolution?";
26. Nardi et al., "Why We Blog."
27. Kaye, "It's a Blog, Blog, Blog, Blog World."
28. Thomas J. Johnson and Barbara K. Kaye, "Wag the Blog: How Reliance on Traditional Media and the Internet Influence Credibility Perception among Blog Users," Journalism & Mass Communication Quarterly 81 (autumn 2004): 622-42.
29. Trammell, "Looking at the Pieces to Understand the Whole."
30. Tom Kelleher and Barbara M. Miller, "Organizational Blogs and the Human Voice: Relational Strategies and Relational Outcomes," Journal of Computer-Mediated Communication 11 (2, 2006): article 1, http://jcmc.indiana.edu/vo111/issue2/kelleher.html;
31. Lance V. Porter, Kaye D. Sweetser Trammell, Deborah Chung, and Eunseong Kim, "Blog Power: Examining the Effects of Practitioner Blog Use on Roles and Power in Public Relations," Public Relations Review 33 (March 2007): 92-95;
32. Trent Seltzer and Michael A. Mitrook, "The Dialogic Potential of Weblogs in Relationship Building," Public Relations Review 33 (June 2007): 227-29.
33. Johnson and Kaye, "Wag the Blog';
34. Steve Banning and Kaye D. Sweetser, "How Much Do They Think It Affects Them and Whom Do They Believe? Comparing Third-Person Effect and Credibility of Blogs and Traditional Media," Communication Quarterly 55 (4, 2007): 451-66.
35. Johnson and Kaye, "Wag the Blog."
36. Andrew J. Flanagin and Miriam J. Metzger, "Perceptions of Internet Information Credibility," Journalism & Mass Communication Quarterly 77 (autumn 2000): 515-40;
37. Spiro Kiousis, "Trust or Mistrust? Perceptions of Media Credibility in the Information Age," Mass Communication & Society 4 (4, 2001): 381-403.
38. Erik P. Bucy, "Media Credibility Reconsidered: Synergy Effects Between On-air and Online News," Journalism & Mass Communication Quarterly 80 (summer 2003): 247-64;
39. Johnson and Kaye, "Wag the Blog."
40. Bradley S. Greenberg and M. E. Roloff, "Mass Media Credibility: Research Results and Critical Issues," News Research Bulletin 6 (Washington, DC: American Newspaper Publishers Association, November 4, 1974).
41. Wayne Wanta and Y.W. Hu, "The Effects of Credility, Reliance, and Exposure on Media Agenda-Setting: A Path Analysis Model," Journalism Quarterly 71 (spring 1994): 90-98;
42. see also Thomas J. Johnson and Barbara K. Kaye, "Using is Believing: The Influence of Reliance on the Credibility of Online Political Information among Politically Interested Internet Users," Journalism & Mass Communication Quarterly 77 (winter 2000): 865-79.
43. Consumer Reports Web Watch, "Leap of Faith: Using the Internet Despite the Dangers," 2005, retrieved February 1, 2007, from http:// www.consumerwebwatch.org/dynamic/web-credibility-reports-princeton.cfm
44. Johnson and Kaye, "Wag the Blog."
45. Stephen A. Banning and Kaye D. Trammell, "Revisiting the Issue of Blog Credibility: A National Survey" (paper presented at the annual meeting of AEJMC, San Francisco, CA. August 2006).
46. Andrew J. Flanagin and Mariam J. Metzger, "Perceptions of Internet Information Credibility," Journalism & Mass Communication Quarterly 77 (autumn 2000): 515-40;
47. Wanta and Hu, "The Effects of Credibility, Reliance, and Exposure on Media Agenda-Setting";
48. Thomas J. Johnson and Barbara K. Kaye, "Cruising is Believing? Comparing Media and Traditional Sources on Media Credibility Measures," Journalism & Mass Communication Quarterly 75 (spring 1998): 325-40;
49. Thomas J. Johnson and Barbara K. Kaye, "For Whom the Web Toils: How lnternet Experience Predicts Web Reliance and Credibility," Atlantic Journal of Communication 12 (1, 2004): 19-45.
50. Tom Johnson, "Choosing is Believing: How Web Gratifications and Reliance Affect Internet Credibility among Politically Interested Users" (paper presented to annual meeting of AEJMC, Washington DC, August 2007).
51. Thomas J. Johnson, Barbara K. Kaye, Shannon L. Bichard, and W. Joann Wong, "Every Blog Has Its Day: Politically-interested Internet Users' Perceptions of Blog Credibility," Journal of Computer-Mediated Communication 13 (October 2007): article 6, available http://jcmc.indiana.edu/vol13/issue1/johnson.html.
52. Johnson et al., "Every Blog Has Its Day";
53. Johnson and Kaye, "Wag the Blog."
54. Bruce Garrison, "Diffusion of Online Information Technologies in Newspaper Newsrooms," Journalism 2 (2, 2001): 221-39.
55. Cassidy, "Online News Credibility."
56. Tom Regan, "Weblogs Threaten and Inform Traditional Journalism: Blogs 'Challenge Conventional Notions of Who is a Journalist and What Journalism Is,'" Nieman Reports 57 (fall 2003): 68-70.
57. Regan, "Weblogs Threaten and Inform Traditional Journalism."
58. Nobuyuki Chickudate, "Communicating through On-Line Database Systems," in The Dynamics of Japanese Organizations, ed. Frank-Jurgen Richter (London and New York: Routledge, 1996), 178-88;
59. Laura Hill and Candace White, "Public Relations Practitioners' Perception of the World Wide Web as a Communications Tool," Public Relations Review 26 (spring 2000): 31-51;
60. Lance V. Porter, Lynne M. Sallot, Glen T. Cameron, and Scott Shamp, "New Technologies and Public Relations: Exploring Practitioners' Use of Online Resources to Earn a Seat at the Management Table," Journalism & Mass Communication Quarterly 78 (spring 2001): 172-90;
61. Shirley A. Ramsey, "Issues Management and the Use of Technologies in Public Relations," Public Relations Review 19 (fall 1993): 261-75;
62. Jeffrey K. Springston, "Public Relations and New Media Technology: The Impact of the Internet," in The Handbook of Public Relations, ed. Robert L. Heath (Thousand Oaks, CA: Sage, 2001), 603-14;
63. Steven R. Thomsen, "Using Online Databases for Corporate Issues Management," Public Relations Review 21 (summer 1995): 103-22;
64. Candace White and Niranjan Raman, "The World Wide Web as A Public Relations Medium: The Use of Research, Planning, and Evaluation in Web Site Development," Public Relations Review 25 (winter 1999): 405-19;
65. Kaye D. Sweetser and Emily Metzgar, "Communicating during Crisis: Use of Blogs as a Relationship Management Tool," Public Relations Review 33 (2007): 340-42;
66. Kaye D. Sweetser, "Blog Bias: Reports, Inferences, and Judgments of Credentialed Bloggers at the 2004 Nominating Conventions," Public Relations Review 33 (4, 2007): 426-28.
67. Public Relations Society of America, "New Technology Tools Have High Acceptance Rate in Public Relations," available online http:// media.prsa.org/article_print.cfm?article_id=1091.
68. Kelleher and Miller, "Organizational Blogs and the Human Voice";
69. Sweetser and Metzgar, "Communicating during Crisis."
70. Sweetser, "Blog Bias."
71. Kiousis, "Trust or Mistrust?"
72. Lance V. Porter and Lynne M. Sallot, "The Internet and Public Relations: Investigating Practitioners' Roles and World Wide Web Use," Journalism & Mass Communication Quarterly 80 (autumn 2003): 603-22.
73. Thomas F. Stafford, Marla Royne Stafford, and Lawrence L. Schkade, "Determining Uses and Gratifications for the Internet," Decision Sciences 35 (spring 2004): 259-88.
74. For the full listing of questions on the survey, consult Porter and Sallot, "The Internet and Public Relations" and Table 1 of this study.
75. S.R. Porter and M.E. Whitcomb, "The Impact of Contact Type on Web Survey Response Rates," Public Opinion Quarterly 67 (winter 2003): 579-88;
76. M.R. Couper, "Review: Web Surveys," Public Opinion Quarterly 64 (winter 2000): 464-94.
77. Porter and Sallot, "The Internet and Public Relations";
78. Lance V. Porter and Lynne M. Sallot, "Web Power: Examining Practitioners' World Wide Web Use and Its Effects on Their Decision-Making Power in Public Relations," Public Relations Review 31 (1,2005): 111-19.
79. Journalist demographics from the present sample were compared with those provided by American Society of Newspaper Editors 2007 newsroom employment census, available at http://www.asne.org/index.cfm?id=1138. Public relations practitioner demographics from the present sample were compared with those provided by the Public Relations Society of America 2006 state of PR profession survey, available at http://www.prsa.org/ resources/documents/ 2006%20State%20of%20the%20PR%20Profession%20Opinion%20Survey.pdf.
80. Porter and Sallot, "Web Power."
81. Pew Internet and American Life Project, "Blogs, Buzz, and Beyond';
82. Daniel W. Drezner and Henry Farrell, "The Power and Politics of Blogs" (paper presented at the annual meeting of the American Political Science Association, Chicago 2004).
83. Daniel Lyons, "Attack of the Blogs," Forbes, November 14, 2005.
84. Public Relations Society of America, "New Technology Tools Have High Acceptance Rate in Public Relations."
85. Public Relations Society of America, "New Technology Tools Have High Acceptance Rate in Public Relations."
86. Coy Callison, "Do PR Practitioners have a PR Problem? The Effect of Associating a Source with Public Relations and Client-negative News on Audience Perception of Credibility," Journal of Public Relations Research 13 (July 2001): 219-34;
87. Lynne M. Sallot and Elizabeth A. Johnson, "To Contact ... or Not? Investigating Journalists' Assessments of Public Relations Subsidies and Contact Preferences," Public Relations Review 32 (1, 2006): 83-86.
88. Kelleher and Miller, "Organizational Blogs and the Human Voice."
89. Edelman and Intelliseek, "Trust "MEedia';
90. Jeneane Sessum, "To Blog or Not to Blog," September 5, 2005, http://www.thecontentfactor.com.