A method of value customization

Strojarstvo

Volumn 49, Issue 2, 2007, Pages 99-108

  Sakao, Tomohiko ^a   Shimomura, Yoshiki ^b   Comstock, Mica ^c   Sundin, Erik ^c  

^a DARMSTADT UNIVERSITY OF TECHNOLOGY   (Germany)

^b TOKYO METROPOLITAN UNIVERSITY   (Japan)

^c LINKÖPING UNIVERSITY   (Sweden)

Author keywords

Customization; Design operation; Service; Service engineering; Value

Indexed keywords

SALES;

DESIGN METHODS; DESIGNING PRODUCTS; HOTEL INDUSTRY; SERVICE ENGINEERING;

CUSTOMER SATISFACTION;

EID: 48249150398     PISSN: 05621887     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Conference Paper

References (10)

1. ANDERSON, D.; PINE, J. (1997): Agile Product Development for Mass Customization, Irwin, Chicago, ILL.
2. Da SILVEIRA, G.; BORENSTEIN, D.; FOGLIATTO, F. (2001): A Framework for the Managment of Product Variety, International Journal of Operations and Production Management, Vol, 18, No. 3, pp. 271-285.
3. HART, C. (1995): Mass Customization: Conceptual Understandings, Opportunities and Limits, International Journal of Service Industry Management, Vol. 6, No. 2, pp. 36-45.
4. MILES, L. (1971): Techniques of Value Analysis and Engineering, McGraw-Hill.
5. PINE, J. (1997): Mass Customization, Harvard Business School Press.
6. rd Interdisciplinary World Congress on Mass Customization and Personalization, Hongkong, CD-ROM.
7. SAKAO, T.; SHIMOMURA, Y.; SIMBOLI, A.; PETTI, L.; RAGGI, A. (2006): Service Explorer: A Service CAD System for Value Customization, Mass Customization and Information Systems in Business, T. Blecker ed., Idea Group Publishing, Hershey - London, in review.
8. th International Symposium on Tools and Methods of Competitive Engineering (TMCE 2006), Ljubljana, Slovenia, in print.
9. SPRING, M.; DARLYMPLE, J. (2000): Product Customization and Manufacturing Strategy, International Journal of Operations and Production Management, Vol. 20, No. 4, pp. 441-467.
10. TSENG, M.; JIAO, J. (1998): Concurrent Design for Mass Customziation, Business Process Management Journal, MCB University Press, Vol. 4, No. 1, pp. 10-24.