Strategic integration of knowledge management and customer relationship management

Journal of Knowledge Management

Volumn 12, Issue 4, 2008, Pages 131-146

  Liew, Chor Beng Anthony ^a  

^a Capital Motors Inc   (Taiwan)

Author keywords

Asset valuation; Customer relations; Integration; Intellectual capital; Knowledge management; Measurement

Indexed keywords

EID: 47349117439     PISSN: 13673270     EISSN: None     Source Type: Journal    
DOI: 10.1108/13673270810884309     Document Type: Review

References (10)

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