Integrating knowledge management and quality management to sustain knowledge enabled excellence in performance

VINE

Volumn 38, Issue 2, 2008, Pages 241-253

  Lyons, Karen ^a   Acsente, Diana ^a   van Waesberghe, Micha ^a  

^a Acquisition Solutions Inc   (United States)

Author keywords

Business performance; Knowledge management; Quality management

Indexed keywords

BUSINESS PERFORMANCE; COMPANY CONTEXT; DESIGN/METHODOLOGY/APPROACH; EFFECTIVE PRACTICES; OPERATIONAL MODEL; QUALITY CHALLENGES; QUALITY PRODUCT; SEAMLESS FRAMEWORK;

INDUSTRY; KNOWLEDGE MANAGEMENT; QUALITY MANAGEMENT;

HUMAN RESOURCE MANAGEMENT;

EID: 46949083932     PISSN: 03055728     EISSN: 14741032     Source Type: Journal    
DOI: 10.1108/03055720810889879     Document Type: Article

References (4)

1. Kahan, S. (2004), Building Beehives: A Handbook for Creating Communities that Generate Returns, Performance Development Group, Inc., Wayne, PA.
2. Kaplan, B. (2006), "Deploying a knowledge convergence framework: four key elements for building a performance learning culture", KM Review, Vol. 9 No. 3, pp. 18-21.
3. Kaplan, W.S. and Reed, A.F.T. (2007), "KM: From concept to theory to practice", VINE, Vol. 37 No. 2, pp. 219-32.
4. Kotter, J.P. (1996), Leading Change, Harvard Business School Press, Boston, MA.