Automating the construction of supply chain key performance indicators

Industrial Management and Data Systems

Volumn 108, Issue 6, 2008, Pages 750-774

  Gulledge, Thomas ^a,b   Chavusholu, Tamer ^c  

^a Enterprise Integration Inc   (United States)

^b GEORGE MASON UNIVERSITY   (United States)

^c Point Roberts   (United States)

Author keywords

Automation; Business analysis; Electronic commerce; Modelling; Supply chain management

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; AUTOMATION; BENCHMARKING; COMPUTER SYSTEMS; ELECTRONIC COMMERCE; ENTERPRISE RESOURCE MANAGEMENT; INDUSTRIAL MANAGEMENT; INDUSTRY; INTELLIGENT SYSTEMS; LEGACY SYSTEMS; MANAGEMENT; MANAGEMENT INFORMATION SYSTEMS; MANAGEMENT SCIENCE; PUBLIC KEY CRYPTOGRAPHY; SOLUTIONS; SUPPLY CHAINS;

APPLIED (CO); AUTOMATED SUPPORT; BUSINESS INTELLIGENCE (BI); BUSINESS PROCESS MANAGEMENT (BPM); CORPORATE PERFORMANCE; DATA COLLECTIONS; DESIGN/METHODOLOGY/APPROACH; E BUSINESS; ENTERPRISE SOLUTIONS; ENTERPRISE SYSTEM (ES); IN ORDER; KEY PERFORMANCE INDICATOR (KPI); KEY PERFORMANCE INDICATORS (KPIS); PROCESS-ORIENTED; SCOR MODELS; SUPPLY CHAIN OPERATIONS REFERENCE MODEL (SCOR MODEL); SYSTEM ENVIRONMENT;

SUPPLY CHAIN MANAGEMENT;

EID: 46749157562     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570810883996     Document Type: Article

References (38)

1. Anderson, D.L., Britt, F.E. and Favre, D.J. (1997), "The seven principles of supply chain management", Supply Chain Management Review, Spring (Reproduced in the April, 2007 Issue).
2. APICS (1998), APICS Dictionary, 9th ed., APICS, Falls Church, VA.
3. Ballou, R., Gilbert, S. and Mukherjee, A. (2000), "New managerial challenges from supply chain opportunities", IEEE Engineering Management Review, Third Quarter, pp. 7-16.
4. BCG (2000), Getting Value from Enterprise Initiatives: A Survey of Executives, Boston Consulting Group, Boston, MA.
5. Billington, C. (1994), "Strategic supply chain management", OR/MS Today, Vol. 21 No. 2, pp. 20-7.
6. Davenport, T.H. (1998), "Putting the enterprise into the enterprise system", Harvard Business Review, July/August, pp. 121-31.
7. Davenport, T.H. and Short, J.E. (1990), "The new industrial engineering: information technology and business process redesign", The Sloan Management Review, Vol. 31 No. 4, pp. 11-27.
8. Davis, T. (1993), "Effective supply chain management", Sloan Management Review., Vol. 34 No. 4, pp. 35-73.
9. Desel, J. and Erwin, T. (2000), "Modeling, simulation and analysis of business processes, in van der Aalst et al.", Business Process Management - Models, Techniques and Empirical Studies, Lecture Notes in Computer Science, Vol. 1806, Springer-Verlag, Berlin, pp. 129-41.
10. Fine, C.H. (1998), Clockspeed: Winning Industry Control in the Age of Temporary Advantage, Perseus Books, Cambridge, MA.
11. Goldratt, E. (1997), Critical Chain, North River Press, Great Barrington, MA.
12. Im, I., El Sawy, O.A. and Hars, A. (1999), "Competence and impact of tools for BPR", Information & Management, Vol. 36, pp. 301-11.
13. Jussupova-Mariethoz, Y. and Probst, A-R. (2007), "Business concepts ontology for an enterprise performance and competencies monitoring", Computers in Industry, Vol. 58, pp. 118-29.
14. Kaplan, R.S. and Norton, D.P. (1996), The Balanced Scorecard, Harvard Business School Press, Boston, MA.
15. Kirchmer, M. (1999), Business Process Oriented Implementation of Standard Software: How to Achieve Competitive Advantage Efficiently and Effectively, 2nd ed., Springer-Verlag, Berlin.
16. Lee, H.L. and Billington, C. (1992), "Managing supply chain inventory: pitfalls and opportunities", Sloan Management Review, Vol. 33 No. 3, pp. 65-73.
17. Lee, H.L. and Billington, C. (1993), "Material management in decentralized supply chains", Operations Research, Vol. 41 No. 5, pp. 835-47.
18. Li, S., Ragu-Nathan, B., Ragu-Nathan, T.S. and Subba Rao, S. (2006), "The impact of supply chain management practices on competitive advantage and organizational performance", Omega, Vol. 34, pp. 107-24.
19. Malone, T.W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., Quimby, J., Osborn, C.S., Berstein, A., Herman, G., Klein, M. and O'Donnell, E. (1999), "Tools for inventing organizations: toward a handbook of organizational processes", Management Science, Vol. 45 No. 3, pp. 425-43.
20. Moon, Y.B. (2007), "Enterprise resource planning (ERP): a review of the literature", International Journal of Management & Enterprise Development, Vol. 4 No. 3, pp. 235-64.
21. Peterson, J.L. (1981), Petri Net Theory and the Modeling of Systems, Prentice-Hall, Englewood Cliffs, NJ.
22. PROMATIS (2007), available at: www.promatis.com.
23. Röder, A. and Tibkin, B. (2006), "A methodology for modeling inter-company supply chains and for evaluating a method of integrated product and process documentation", European Journal of Operational Research, Vol. 169, pp. 1010-29.
24. SCC (2007a), Supply-Chain Operations Reference Model, Supply-Chain Council, Washington, DC.
25. SCC (2007b), SCOR Metrics Level 1 Primer, Supply-Chain Council, Washington, DC, available at: www.supply-chain.org.
26. Scheer, A-W. (1994), Business Process Engineering: Reference Models for Industrial Enterprises, Springer-Verlag, Berlin.
27. Scheer, A-W. (1999a), Architecture of Integrated Information Systems: Business Process Frameworks, Springer-Verlag, Berlin.
28. Scheer, A-W. (1999b), Architecture of Integrated Information Systems: Business Process Modeling, Springer-Verlag, Berlin.
29. Shah, R., Goldstein, S.M. and Ward, P.T. (2002), "Aligning supply chain management characteristics and interorganizational information system types: an exploratory study", IEEE Transactions on Engineering Management, Vol. 49 No. 3, pp. 282-92.
30. Smith, M. (2000), "The visible supply chain", Intelligent Enterprise, Vol. 3 No. 16, pp. 45-50.
31. Sommer, R.A. (2004), "Architecting cross-functional business processes: new views on traditional business process reengineering", International Journal of Management & Enterprise Development, Vol. 1 No. 4, pp. 345-58.
32. Strader, T.J., Lin, F. and Shaw, M.J. (1999), "Business-to-business electronic commerce and convergent assembly supply chain management", Journal of Information Technology, Vol. 14, pp. 361-73.
33. van der Aalst, W., Desel, J. and Oberweis, A. (Eds) (2000), Business Process Management - Models, Techniques and Empirical Studies, Lecture Notes in Computer Science, Vol. 1806, Springer-Verlag, Berlin.
34. Womack, J.P., Jones, D.T. and Roos, D. (1990), The Machine that Changed the World: Based on the Massachusetts Institute of Technology 5-Million Dollar 5-Year Study on the Future of Automobile, Rawson Associates, New York, NY.
35. Feurer, R., Chaharbaghi, K., Weber, M. and Wargin, J. (2000), "Aligning strategies, processes, and IT: a case study", Information Systems Management, Winter, pp. 23-34.
36. Hammer, M. and Stanton, S. (1999), "How process enterprises really work", Harvard Business Review, November/December, pp. 108-18.
37. Lee, H.L., Padmanabhan, V. and Whang, S. (1997), "Information distortion in a supply chain: the Bullwhip Effect", Management Science, Vol. 43 No. 4, pp. 546-58.
38. Yourdon, E. (1989), Modern Structured Analysis, Prentice-Hall, Englewood Cliffs, NJ.