A comparative study of factors affecting the external stakeholder management process

Construction Management and Economics

Volumn 26, Issue 6, 2008, Pages 553-561

  Olander, Stefan ^a   Landin, Anne ^a  

^a LUND UNIVERSITY   (Sweden)

Author keywords

Customer relations; Railways; Stakeholder; Sweden

Indexed keywords

CONSTRUCTION INDUSTRY; MANAGEMENT; MANAGERS;

COMPARATIVE STUDIES; CONSTRUCTION PROJECTS; CUSTOMER RELATIONS; EXTERNAL-; IN-LINE; NEGATIVE IMPACTS; PROJECT IMPLEMENTATION; PROJECT MANAGERS; RAILWAY PROJECTS; RAILWAYS; STAKEHOLDER; STAKEHOLDER GROUPS; STAKEHOLDER MANAGEMENT; SWEDEN;

PROJECT MANAGEMENT;

COMPARATIVE STUDY; CONSTRUCTION INDUSTRY; FACTOR ANALYSIS; PROJECT MANAGEMENT; RAILWAY; STAKEHOLDER;

EURASIA; EUROPE; NORTHERN EUROPE; SCANDINAVIA; SWEDEN;

EID: 46049095684     PISSN: 01446193     EISSN: 1466433X     Source Type: Journal    
DOI: 10.1080/01446190701821810     Document Type: Article

References (27)

1. Boholm, Å., Lofstedt, R. and Strandberg, U. (1998) Tunnelbygget genom Hallandsås: Lokalsamhallets dilemma [Construction of the tunnel through Hallands̊s: The dilemma of the local community].CEFOS (Centre for Public Sector Research), Gothenburg University, Sweden
2. Bourne, L. and Walker, D. H. T. (2005) Visualising and mapping stakeholder influence. Management Decision, 43:5, pp. 649-660.
3. Burningham, K. (2000) Using the language of NIMBY: A topic for research not an activity for researchers. Local Environment, 5:1, pp. 55-67.
4. Connor, D. M. (1988) Breaking through the NIMBY syndrome. Civil Engineering, 58:12, pp. 69-71.
5. Dorshimer, K. R. (1996) Siting major projects & the NIMBY phenomenon: The Decker Energy project in Charlotte, Michigan. Economic Development Review, 14:1, pp. 60-62.
6. Hynds, P. and Martin, W. (1995) Atrisco Well #5: A case study of failure in professional communication. IEEE Transactions on Professional Communication, 38:3, pp. 139-145.
7. ISO 9000 (2005) Quality Management Systems: Fundamentals and Vocabulary, International Standards Organization, Geneva, Switzerland
8. ISO 9001 (2000) Quality Management Systems: Requirements, International Standards Organization, Geneva, Switzerland
9. ISO 10006 (2003) Quality Management Systems: Guidelines for Quality Management in Projects, International Standards Organization, Geneva, Switzerland
10. Jawahar, I. M. and McLaughlin, G. L. (2001) Toward a descriptive stakeholder theory: An organizational life cycle approach. Academy of Management Review, 26:3, pp. 397-414.
11. Johnson, G. and Scholes, K. (1999) Exploring Corporate Strategy, Prentice Hall, London, UK
12. Lake, R. W. (1993) Rethinking NIMBY. Journal of the American Planning Association, 59:1, pp. 87-93.
13. Landin, A. (2000) Impact of quality management in the Swedish construction process.
14. McElroy, B. and Mills, C. (2000) Managing stakeholders. Gower Handbook of Project Management, pp. 757-775. Gower Publishing Limited, Aldershot, UK
15. Mitchell, R. K., Bradley, R. A. and Wood, D. J. (1997) Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22:4, pp. 853-885.
16. Newcombe, R. (2003) From client to project stakeholders: A stakeholder mapping approach. Construction Management and Economics, 21:8, pp. 841-848.
17. Olander, S. (2007) Stakeholder impact analysis in construction project management. Construction Management and Economics, 25:3, pp. 277-287.
18. Olander, S. and Landin, A. (2005) Evaluation of stakeholder influence in the implementation of construction projects. International Journal of Project Management, 23:4, pp. 321-328.
19. Pendall, R. (1999) Opposition to housing: NIMBY and beyond. Urban Affairs Review, 35:1, pp. 112-136.
20. Post, J. E., Preston, L. E. and Sachs, S. (2002) Redefining the Corporation: Stakeholder Management and Organizational Wealth, Stanford University Press, Stanford, USA
21. Rogers, G. O. (1998) Siting potentially hazardous facilities: What factors impact perceived and acceptable risk?. Landscape and Urban Planning, 39:4, pp. 265-281.
22. Susskind, L. and Cruikshank, J. (1987) Breaking the Impasse: Consensual Approaches to Resolving Public Disputes, Basic Books Inc, New York, USA
23. Susskind, L. and Field, P. (1996) Dealing with an Angry Public: The Mutual Gains Approach, Free Press, New York, USA
24. TEMO (2005) Citytunneln: Matning i Skåne September 2005 [The City Tunnel project: Opinion poll in Skåne September 2005].TEMO AB, Solna, Sweden
25. Winch, G. and Bonke, S. (2002) Project stakeholder mapping: Analysing the interests of project stakeholders. The Frontiers of Project Management Research, pp. 385-403. Project Management Institute Inc, Newton Square, USA
26. Voss, C., Tsikriktsis, N. and Frohlich, M. (2002) Case research in operations management. International Journal of Operations & Production Management, 22:2, pp. 195-219.
27. Yin, R. K. (1994) Case Study Research: Design and Methods, Sage Publications, London, UK