Quality assessment in rehabilitation centres: The indicator system 'Quality Profile'

Disability and Rehabilitation

Volumn 26, Issue 18, 2004, Pages 1096-1104

  Farin, E ^a   Follert, P ^a   Gerdes, N ^b   Jackel W H ^a,b   Thalau, J ^c  

^a UNIVERSITY OF FREIBURG   (Germany)

^b Hochrhein Inst fur Rehab Forsch   (Germany)

^c Allgemeine Ortskrankenkassen   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CONTROLLED STUDY; EMPLOYEE; HEALTH CARE QUALITY; HEALTH PROGRAM; HEART DISEASE; HOSPITAL DISCHARGE; HOSPITAL PATIENT; JOB SATISFACTION; MEDICAL AUDIT; ORTHOPEDICS; PATIENT SATISFACTION; PEER REVIEW; PRIORITY JOURNAL; QUALITY CONTROL; REHABILITATION CENTER; RISK ASSESSMENT; TREATMENT OUTCOME; TREATMENT PLANNING;

CARDIOVASCULAR DISEASES; GERMANY; HUMANS; JOB SATISFACTION; MEDICAL AUDIT; MUSCULOSKELETAL DISEASES; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; PEER REVIEW, HEALTH CARE; PROSPECTIVE STUDIES; QUALITY ASSURANCE, HEALTH CARE; QUESTIONNAIRES; REHABILITATION CENTERS; RISK ADJUSTMENT;

EID: 4544266741     PISSN: 09638288     EISSN: None     Source Type: Journal    
DOI: 10.1080/09638280410001711441     Document Type: Article

References (44)

1. Donabedian A. The role of outcomes in quality assessment and assurance. Quality Review Bulletin 1992; 11: 356-60.
2. Brook RH, McGlynn EA, Shekelle PG. Defining and measuring quality of care: a perspective from US researchers. International Journal for Quality in Health Care 2000; 12(4): 281-295.
3. Eldar R. A conceptual proposal for the study of the quality of rehabilitation. Disability and Rehabilitation 2000; 22(4): 163-169.
4. Iezzoni LI. Risk adjustment for Measuring Healthcare Outcomes. Chicago: Health Administration Press, 1997.
5. Weir N, Dennis MS, Scottish Stroke Outcomes Study Group. Towards a national system for monitoring the quality of hospital-based stroke service. Stroke 2001; 32(6): 1415-1421.
6. www.jcaho.org (accessed in March 2004).
7. Druss BG, Miller CL, Rosenheck RA, Shih SC, et al. Mental health care quality under managed care in the United States: a view from the Health Employer Data and Information Set (HEDIS). American Journal of Psychiatry 2002; 159: 860-862.
8. http://hprc.ncqa.org (accessed in March 2004).
9. Wilkerson DL. Accreditation and the use of outcome-oriented information systems. Archives of Physical Medicine and Rehabilitation 1997; 78 (suppl.): S31-S35.
10. CARF - The Rehabilitation Accreditation Commission. Performance Indicators for Rehabilitation Programs (Version 1.1). Tucson, Arizona: CARF, 1998.
11. Egner U, Gerwinn H, Schliehe F. Das bundesweite Reha-Qualitätssicherungsprogramm der gesetzlichen Rentenversicherung. Zeitschrift für Ärztliche Fortbildung und Qualitätssicherung 2002; 96: 4-9.
12. Palmer RH. Using health outcomes data to compare plans, networks and providers. International Journal for Quality in Health Care 1998; 10: 477-483.
13. Brook RH, Park RE, Chassin MR. Predicting the appropriate use of carotid endarterectomy, upper gastrointestinal endoscopy, and coronary angiography. New England Journal of Medicine 1990; 323: 1173-1177.
14. LaClair BJ, Reker DM, Duncan PW, Horner RD, Hoenig H. Stroke care: a method for measuring compliance with AHCPR guidelines. American Journal of Physical Medicine and Rehabilitation 2001; 80: 235-242.
15. Eldar R. Quality of care in rehabilitation medicine. International Journal for Quality in Health Care 1999; 11: 73-79.
16. Swain JA, Hartz RS. Assessing quality in cardiac surgery: why this is necessary in the twenty-first century. Perfusion 2000; 15: 181-190.
17. Newhouse JP. Risk adjustment: Where are we now? Inquiry 1998; 35: 122-131.
18. Hendryx MS, Beigel A, Doucette A. Introduction: Risk-adjustment issues in mental health services. Journal of Behavioral Health Services & Research 2001; 28(3): 225-234
19. Brook RH, Chassin MR, Fink A, Solomon DH, et al. A method for the detailed assessment of the appropriateness of medical technologies. International Journal of Technology Assessment in Health Care 1986; 2: 53-63.
20. Normand S-LT, McNeil BJ, Peterson LE, Palmer RH. Eliciting expert opinion using the Delphi technique: identifying performance indicators for cardiovascular disease. International Journal for Quality in Health Care 1998; 10: 247-260.
21. Rycroft-Malone J. Formal consensus: the development of a national clinical guideline. Quality in Health Care 2001; 10: 238-244.
22. Melvin JL. Outcomes Research in rehabilitation. American Journal of Physical Medicine and Rehabilitation 2001; 80(1): 78-82.
23. Stucki G, Ewert T, Cieza A. Value and application of the ICF in rehabilitation medicine. Disability & Rehabilitation 2002; 24(17): 932-938.
24. Cooper JK, Kohlmann T, Michael JA, Haffer SC, et al. Health outcomes. New quality measure for Medicare. International Journal for Quality in Health Care 2001; 13: 9-16.
25. Brennan TA, Leape LL, Laird NM, et al. Incidence of adverse events and negligence in hospitalized patients. Results of the Harvard Medical Practice Study I. New England Journal of Medicine 1991; 324: 370-376.
26. Jäckel WH, Maier-Riehle B, Protz W, Gerdes N. Peer-Review: Ein Verfahren zur Analyse der Prozessqualität stationärer Rehabilitationsmaßnahmem. Rehabilitation 1997; 36: 224-232.
27. Farin E, Carl C, Lichtenberg S, Jäckel WH, et al. Die Bewertung des Rehabilitationsprozesses mittels des Peer Review - Verfahrens: Methodische Prüfung und Ergebnisse der Erhebungsrunde 2000/ 2001 in den somatischen Indikationsbereichen. Rehabilitation 2003; 42: 323-334.
28. Gerdes N, Jäckel WH. Der IRES-Fragebogen für Klinik und Forschung. Rehabilitation 1995; 34: XIII-XXIII.
29. Gerdes N, Weidemann H, Jäckel WH. Die PROTOS-Studie. Darmstadt: Steinkopff, 2000.
30. Raspe H, Weber U, Voigt S, Kosinski A, Petras H. Qualitätssicherung durch Patientenbefragungen in der medizinischen Rehabilitation: Wahrnehmung und Bewertung von Rehastrukturen und -prozessen ("Rehabilitandenzufriedenheit"). Rehabilitation 1997; 36: XXXI-XLII.
31. Farin E, Meixner K, Jacob A, Follert P, Jäckel WH. Entwicklung und Validierung eines Fragebogens zur Erfassung der Mitarbeiterzufriedenheit in Rehabilitationskliniken. Rehabilitation 2002; 41: 258-267.
32. West E. Management matters: the link between hospital organisation and quality of patient care. Quality in Health Care 2001; 10: 40-48.
33. Heaton C. External peer review in Europe: an overview from the ExPeRT Project. International Journal for Quality in Health Care 2000; 12: 177-182.
34. Van Weert C. Developments in professional quality assurance towards quality improvement: Some examples of peer review in the Netherlands and the United Kingdom. International Journal for Quality in Health Care 2000; 12: 239-242.
35. Bohigas L, Heaton C. Methods for external evaluation of health care institution. International Journal for Quality in Health Care 2000; 12: 231-238.
36. Heinemann AW, Linacre JM, Wright BD, Hamilton BB, et al. Prediction of rehabilitation outcomes with disability measures. Archives of Physical Medicine and Rehabilitation 1994; 75: 133-143.
37. Grahn B, Ekdahl C, Borgquist L. Motivation as a predictor of changes in quality of life and working ability in multidisciplinary rehabilitation: A two-year follow-up of a prospective controlled study in patients with prolonged musculoskeletal disorders. Disability and Rehabilitation 2000; 22(15): 639-654.
38. Kendell K, Saxby B, Farrow M, Naisby C. Psychological factors associated with short-term recovery from total knee replacement. British Journal of Health Psychology 2001; 6(1): 41-52
39. Granger CV, Ottenbacher KJ, Fiedler RC. The Uniform Data System for Medical Rehabilitation. Archives of Physical Medicine and Rehabilitation 1995; 74: 62-66.
40. Deutsch A, Fiedler RC, Granger CV, Russel CF. The Uniform Data System for Medical Rehabilitation Report of patients discharged from comprehensive medical rehabilitation programs in 1999. American Journal of Physical Medicine and Rehabilitation 2002; 81: 133-142.
41. Hoenig H, Duncan PW, Horner RD, Reker DM, et al. Structure, process, and outcomes in stroke rehabilitation. Medical Care 2002; 40(11): 1036-1047.
42. Meixner K, Glattacker M, Gerdes N, Herwig J, Bengel J, Jäckel WH. Behandlungseffekte in Mutter-Kind-Einrichtungen - Ergebnisse des externen Qualitätsmanagements. Rehabilitation 2001; 40: 280-288.
43. Möller J. The EFQM excellence model. German experiences with the EFQM approach in health care. International Journal for Quality in Health Care 2001; 13(1): 45-49.
44. Inamdar N, Kaplan RM. Applying the Balanced Scorecard in healthcare provider organizations. Journal of Healthcare Management 2002; 47(3): 179-195.