Surprise as a design strategy

Design Issues

Volumn 24, Issue 2, 2008, Pages 28-38

  Ludden, Geke D S ^a   Schifferstein, Hendrik N J ^a   Hekkert, Paul ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

ACCESSORIES; DESIGN; MARKET; PRODUCT DEVELOPMENT; SHAPE;

EID: 45149108908     PISSN: 07479360     EISSN: 15314790     Source Type: Journal    
DOI: 10.1162/desi.2008.24.2.28     Document Type: Article

References (21)

1. Colin Martindale, The Clockwork Muse: The Predictability of Artistic Change (New York: BasicBooks, 1990).
2. Christian Derbaix and Joëlle Vanhamme, "Inducing Word-of-Mouth by Eliciting Surprise - A Pilot Investigation," Journal of Economic Psychology 24:1 (2003): 99-116;
3. and Adam Lindgreen and Joëlle Vanhamme, "To Surprise or Not Surprise Your Customers: The Use of Surprise As a Marketing Tool," Journal of Customer Behavior (2003): 219-242.
4. Tom Dixon and Jennifer Hudson, The International Design Yearbook 19 (London: Laurence King, 2004).
5. Jasper Morrison, Michael Horsham, and Jennifer Hudson, The International Design Yearbook 14 (London: Laurence King, 1999);
6. Ingo Maurer and Susan Andrew, The International Design Yearbook 15 (New York: Abbeville, 2000);
7. Michele de Lucchi and Jennifer Hudson, The International Design Yearbook 16 (New York: Abbeville, 2001);
8. Ross Lovegrove and Jennifer Hudson, The International Design Yearbook 17 (Amsterdam: BIS, 2002);
9. and Karim Rashid, The International Design Yearbook 18 (London: Laurence King, 2003).
10. Richard L. Oliver and Russell S. Winer, "A Framework for the Formation and Structure of Consumer Expectations -Review and Propositions," Journal of Economic Psychology 8:4 (1987): 469-499.
11. Edward C. Tolman, Purposive Behavior in Animals and Men (New York: Appleton-Century-Crofts, 1932).
12. Richard L. Oliver and Russell S. Winer, "A Framework for the Formation and Structure of Consumer Expectations - Review and Propositions."
13. Daniel E. Berlyne, Aesthetics and Psychobiology(New York: Appleton-Century-Crofts, 1971).
14. Paul Hekkert, Dirk Snelders, and Piet C.W. van Wieringen, "'Most Advanced, Yet Acceptable': Typicality and Novelty as Joint Predictors of Aesthetics Preference in Industrial Design," British Journal of Psychology 94 (2003): 111-124.
15. Raymond Loewy, Never Leave Well Enough Alone (New York: Simon and Schuster, 1951).
16. Ezio Manzini, The Material of Invention (London: Design Council, 1989).
17. Marion Verbücken, "Towards a New Sensoriality" in The New Everyday: Views on Ambient Intelligence, Emiel Aarts and Stefano Marzano, eds. (Rotterdam: 010 Publishers, 2003).
18. Els Zijlstra, Material Skills, Evolution of Materials (Rotterdam: Materia, 2005).
19. Joëlle Vanhamme and Dirk Snelders, "The Role of Surprise in Satisfaction Judgments," Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior 14 (2001): 27-44.
20. Geke D. S. Ludden, Hendrik N. J. Schifferstein, and Paul Hekkert, "Visual-Tactual Incongruities in Products as Sources of Surprise," forthcoming, Emperical Studies of the Arts 27:1 (2009).
21. Geke D.S. Ludden, Hendrik N.J. Schifferstein, and Paul Hekkert, "Sensory Incongruity, Comparing Vision to Touch, Audition, and Olfaction" (Paper presented at the 5th Conference on Design & Emotion, Göteborg, Sweden, Sept. 27-29, 2006).