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Volumn 109, Issue 5-6, 2008, Pages 223-234

Successful approaches to teaching through chat

Author keywords

Academic libraries; Digital communication systems; Information literacy; Reference services; United States of America

Indexed keywords


EID: 44449179845     PISSN: 03074803     EISSN: None     Source Type: Journal    
DOI: 10.1108/03074800810873579     Document Type: Article
Times cited : (16)

References (13)
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    • Association of College and Research Libraries Association of College and Research Libraries, available at: (accessed December 7)
    • Association of College and Research Libraries (2000), Information Literacy Competency Standards for Higher Education, Association of College and Research Libraries, available at: www.ala.org/ala/acrl/ acrlstandards/informationliteracycompetency.htm (accessed December 7, 2007).
    • (2000) Information Literacy Competency Standards for Higher Education
  • 2
    • 85011504155 scopus 로고    scopus 로고
    • "The chat reference interview: Practicalities and advice"
    • Brobrowsky, T., Beck, L. and Grant, M. (2005), "The chat reference interview: Practicalities and advice", The Reference Librarian, Vol. 43 Nos 89/90, pp. 179-91.
    • (2005) The Reference Librarian , vol.43 , Issue.89-90 , pp. 179-191
    • Brobrowsky, T.1    Beck, L.2    Grant, M.3
  • 3
    • 26444534444 scopus 로고    scopus 로고
    • "Managing an established virtual reference service"
    • Ciccone, K. and Van Scoy, A. (2003), "Managing an established virtual reference service", Internet Reference Services Quarterly, Vol. 8 Nos 1/2, pp. 95-105.
    • (2003) Internet Reference Services Quarterly , vol.8 , Issue.1-2 , pp. 95-105
    • Ciccone, K.1    Van Scoy, A.2
  • 4
    • 33745841142 scopus 로고    scopus 로고
    • "Instruction via instant messaging reference: What's happening?"
    • Desai, C.M. and Graves, S.J. (2006), "Instruction via instant messaging reference: What's happening?", The Electronic Library, Vol. 24 No. 2, pp. 174-89.
    • (2006) The Electronic Library , vol.24 , Issue.2 , pp. 174-189
    • Desai, C.M.1    Graves, S.J.2
  • 6
    • 84986131180 scopus 로고    scopus 로고
    • "Approaches to teaching through digital reference"
    • Ellis, L.A. (2004), "Approaches to teaching through digital reference", Reference Services Review, Vol. 32 No. 2, pp. 103-19.
    • (2004) Reference Services Review , vol.32 , Issue.2 , pp. 103-119
    • Ellis, L.A.1
  • 7
    • 33845769295 scopus 로고    scopus 로고
    • "Benchmarking librarian performance in chat reference"
    • Hyde, L. and Tucker-Raymond, C. (2006), "Benchmarking librarian performance in chat reference", The Reference Librarian, Vol. 46 Nos 95/96, pp. 5-19.
    • (2006) The Reference Librarian , vol.46 , Issue.95-96 , pp. 5-19
    • Hyde, L.1    Tucker-Raymond, C.2
  • 8
    • 34249661538 scopus 로고    scopus 로고
    • "Chat reference competencies: Identification from a literature review and librarian interviews"
    • Luo, L. (2007), "Chat reference competencies: Identification from a literature review and librarian interviews", Reference Services Review, Vol. 35 No. 2, pp. 195-209.
    • (2007) Reference Services Review , vol.35 , Issue.2 , pp. 195-209
    • Luo, L.1
  • 9
    • 33845792889 scopus 로고    scopus 로고
    • "Virtual reference services and instruction: An assessment"
    • Moyo, L. (2006), "Virtual reference services and instruction: An assessment", The Reference Librarian, Vol. 46 Nos 95/96, pp. 213-30.
    • (2006) The Reference Librarian , vol.46 , Issue.95-96 , pp. 213-230
    • Moyo, L.1
  • 10
    • 33745589527 scopus 로고    scopus 로고
    • "Encountering virtual users: A qualitative investigation of interpersonal communication in chat reference"
    • Radford, M. (2006), "Encountering virtual users: A qualitative investigation of interpersonal communication in chat reference", Journal of the American Society for Information Science and Technology, Vol. 57 No. 8, pp. 1046-59.
    • (2006) Journal of the American Society for Information Science and Technology , vol.57 , Issue.8 , pp. 1046-1059
    • Radford, M.1
  • 11
    • 0242711362 scopus 로고    scopus 로고
    • "The reference interview online"
    • Ronan, J. (2003), "The reference interview online", Reference and User Services Quarterly, Vol. 43 No. 1, pp. 43-7.
    • (2003) Reference and User Services Quarterly , vol.43 , Issue.1 , pp. 43-47
    • Ronan, J.1
  • 12
    • 44449110441 scopus 로고    scopus 로고
    • "Exploring the LSU libraries' virtual reference transcripts: An analysis"
    • available at:
    • Ryan, J., Daugherty, A. and Mauldin, E. (2006), "Exploring the LSU libraries' virtual reference transcripts: An analysis", Electronic Journal of Academic and Special Librarianship, Vol. 7 No. 3, available at: http://southernlibrarianship.icaap.org/content/v07n03/ryan_j01.htm.
    • (2006) Electronic Journal of Academic and Special Librarianship , vol.7 , Issue.3
    • Ryan, J.1    Daugherty, A.2    Mauldin, E.3
  • 13
    • 0037343394 scopus 로고    scopus 로고
    • "Virtual reference transcript analysis: A few models"
    • Smyth, J. (2003), "Virtual reference transcript analysis: A few models", Searcher, Vol. 11 No. 3, pp. 26-30.
    • (2003) Searcher , vol.11 , Issue.3 , pp. 26-30
    • Smyth, J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.