Key influencers and inhibitors on adoption of the Internet for banking

Journal of Retailing and Consumer Services

Volumn 15, Issue 5, 2008, Pages 348-357

  Durkin, Mark ^a   Jennings, Deirdre ^b   Mulholland, Gwyneth ^a   Worthington, Stephen ^c  

^a UNIVERSITY OF ULSTER   (United Kingdom)

^b Bass Ireland   (United Kingdom)

^c MONASH UNIVERSITY   (Australia)

Author keywords

Customer adoption; Internet banking; Product complexity; Retail banking; Self service technology

Indexed keywords

BANKING; INTERNET; MARKETING; RETAILING; STRATEGIC APPROACH; TECHNOLOGY ADOPTION;

EID: 44449161319     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2007.08.002     Document Type: Article

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