Leading and lagging practices in performance management

Measuring Business Excellence

Volumn 9, Issue 3, 2005, Pages

  Wilkes, John ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 44449088289     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/mbe.2005.26709caf.002     Document Type: Article

References (3)

1. Kable (2005), Performance Management in Central and Local Government: A Kable Report for GEAC, Capgemini and Microsoft, Kable Research, London.
2. Kaplan, R.S. and Norton, D.P. (2004), Strategy Maps: Converting Intangible Assets into Tangible Outcomes, Harvard Business School Press, Boston, MA.
3. Coggins, B. (2004), “Policy to delivery and back again”, Criminal Justice Management, May.