Kaiser permanente: Using interest-based negotiations to craft a new collective bargaining agreement

Negotiation Journal

Volumn 20, Issue 1, 2004, Pages 13-35

  McKersie, Robert B ^a   Eaton, Susan C ^b   Kochan, Thomas A ^b  

^a MASSACHUSETTS INSTITUTE OF TECHNOLOGY   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 4444323141     PISSN: 07484526     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1571-9979.2004.00003.x     Document Type: Review

References (7)

1. Fisher, R., W. Ury, and B. Patton. 1991. Getting to YES: Negotiating agreement without giving in. 2nd edn. New York: Penguin.
2. Kochan, T.A. and T. Jick. 1978. The public sector mediation process:A theory and empirical evidence. Journal of Conflict Resolution 22: 209-240.
3. Kolb, D. 1983. The mediators. Cambridge, MA: MIT Press.
4. Kressel, K. 1972. Mediation: An exploratory survey. Albany, NY: Association of Labor Mediation Agencies.
5. McKersie, R.B., S.C. Eaton, and T.A. Kochan. 2003.Interest-based negotiations at Kaiser Permanente. Cambridge, MA: MIT Sloan School of Management Working Paper.
6. Simikin, W.E. 1971. Mediation and the dynamics of collective bargaining. Washington, DC: Bureau of National Affairs.
7. Stevens, C.M. 1963. Strategy and collective bargaining negotiations. New York: McGraw Hill.