Activating the informational capabilities of information technology for organizational change

Organization Science

Volumn 18, Issue 5, 2007, Pages 813-831

  Leonardi, Paul M ^a  

^a Northwestern University   (United States)

Author keywords

Information; Organizational change; Social construction; Technology implementation

Indexed keywords

EID: 44349125798     PISSN: 10477039     EISSN: 15265455     Source Type: Journal    
DOI: 10.1287/orsc.1070.0284     Document Type: Article

References (58)

1. Aydin, C., R. E. Rice. 1992. Bringing social worlds together: Computers as catalysts for new interactions in health care organizations. J. Health Soc. Behav. 33 168-185.
2. Barley, S. R. 1986. Technology as an occasion for structuring: Evidence from observations of CT scanners and the social order of radiology departments. Admin. Sci. Quart. 31 78-108.
3. Barley, S. R. 1990a. The alignment of technology and structure through roles and networks. Admin. Sci. Quart. 35 61-103.
4. Barley, S. R. 1990b. Images of imaging: Notes on doing longitudinal field work. Organ. Sci. 1 220-247.
5. Blau, P. M. 1955. Dynamics of Bureaucracy. University of Chicago Press, Chicago, IL.
6. Boczkowski, P. J. 2004. The processes of adopting multimedia and interactivity in three online newsrooms. J. Comm. 54 197-213.
7. Borgatti, S. P., M. G. Everett, L. C. Freeman. 2002. Ucinet for windows: Software for social network analysis. Analytic Technologies, Harvard, MA.
8. Brown, J. S., P. Duguid. 2000. The Social Life of Information. Harvard Business School Press, Boston, MA.
9. Burkhardt, M. E., D. J. Brass. 1990. Changing patterns or patterns of change: The effects of a change in technology on social network structure and power. Admin. Sci. Quart. 35 104-127.
10. Daft, R. L., K. E. Weick. 1984. Toward a model of organizations as interpretation systems. Acad. Management Rev. 9 284-295.
11. Deetz, S. 1992. Democracy in an Age of Corporate Colonization: Developments in Communication and the Politics of Everyday Life. State University of New York Press, Albany, NY.
12. Deetz, S., D. Mumby. 1985. Metaphors, information, and power. B. Ruben, ed. Information and Behavior, Vol. 1. Transaction Press, New Brunswick, NJ, 369-386.
13. DeSanctis, G., M. S. Poole. 1994. Capturing the complexity in advanced technology use: Adaptive structuration theory. Organ. Sci. 5 121-147.
14. Feldman, M. S., J. G. March. 1981. Information in organizations as signal and symbol. Admin. Sci. Quart. 26 171-186.
15. Freeman, L. C. 1979. Centrality in networks 1: Conceptual clarifications. Soc. Networks 1 215-239.
16. Fulk, J. 1993. Social construction of communication technology. Acad. Management J. 36 921-951.
17. Galbraith, J. 1973. Designing Complex Organizations. Addison-Wesley Publishing, Reading, MA.
18. Gibbons, D. E. 2004. Friendship and advice networks in the context of changing professional values. Admin. Sci. Quart. 49 238-262.
19. Giddens, A. 1984. The Constitution of Society. University of California Press, Berkeley, CA.
20. Goffman, E. 1983. The interaction order. Amer. Sociol. Rev. 48 1-17.
21. Gould, R. V. 2002. The origins of status hierarchies: A formal theory and empirical test. Amer. J. Sociol. 107 1143-1178.
22. Haythornthwaite, C., B. Wellman. 1998. Work, friendship, and media use for information exchange in a networked organization. J. Amer. Soc. Inform. Sci. 49 1101-1114.
23. Hubert, L. J., J. Schultz. 1976. Quadratic assignment as a general data analysis strategy. British J. Math. Statist. Psych. 29 190-241.
24. Kaarst-Brown, M. L., D. Robey. 1999. More on myth, magic and metaphor: Cultural insights into the management of information technology in organizations. Inform. Tech. People 12 192-217.
25. Krackhardt, D. 1992. The strength of strong ties: The importance of philos in organizations. N. Nohria, R. Eccles, eds. Networks and Organizations: Structure, Form, and Action. Harvard Business School Press, Boston, MA, 216-239.
26. Leavitt, H. J., T. L. Whistler. 1958. Management in the 1980s. Harvard Bus. Rev. 36 41-48.
27. Leonard-Barton, D. 1988. Implementation as mutual adaptation of technology and organization. Res. Policy 17 251-267.
28. Levine, J. M., R. L. Moreland. 1998. Small groups. D. T. Gilbert, S. Fiske, G. Lindzey, eds. The Handbook of Social Psychology. McGraw-Hill, New York, 415-469.
29. Lucas, H. C. 1975. Performance and the use of an information system. Management Sci. 29 908-919.
30. Majchrzak, A., R. E. Rice, A. Malhotra, N. King, S. Ba. 2000. Technology adaptation: The case of a computer-supported interorganizational virtual team. MIS Quart. 24(4) 569-600.
31. Markus, M. L. 1983. Power, politics, and mis implementation. Comm. ACM 26 430-444.
32. Markus, M. L., S. Axline, D. Petrie, C. Tanis. 2000. Learning from adopters' experiences with ERP: Problems encountered and success achieved. J. Inform. Tech. 15 245-265.
33. Marsden, P. V. 2005. Recent developments in network measurement. S. Wasserman, ed. Models and Methods in Social Network Analysis. Cambridge University Press, New York, 8-30.
34. Nadel, S. F. 1957. The Theory of Social Structure. Cohen and West, London, UK.
35. Orlikowski, W. J. 1996. Improvising organizational transformation over time: A situated change perspective. Inform. Systems Res. 7 63-92.
36. Orlikowski, W. J. 2000. Using technology and constituting structures: A practice lens for studying technology in organizations. Organ. Sci. 11 404-428.
37. Orlikowski, W. J., J. Yates, K. Okamura, M. Fujimoto. 1995. Shaping electronic communication: The metastructuring of technology in the context of use. Organ. Sci. 6 423-444.
38. Orr, J. E. 1996. Talking About Machines: An Ethnography of a Modem Job. ILR Press, Ithaca, NY.
39. Poole, M. S., G. DeSanctis. 1990. Understanding the use of group decision support systems: The theory of adaptive structuration. J. Fulk, C. Steinfield, eds. Organizations and Communication Technology. Sage, Newbury Park, CA, 173-193.
40. Rice, R. E. 1987. Computer-mediated communication and organizational innovation. J. Comm. 37 65-94.
41. Rice, R. E., U. Gattiker. 2001. New media and organizational structuring. F. M. Jablin, L. L. Putnam, eds. The New Handbook of Organizational Communication: Advances in Theory, Research, and Methods. Sage, Thousand Oaks, CA, 544-581.
42. Rice, R. E., L. Collins-Jarvis, S. Zydney-Walker. 1999. Individual and structural influences on information technology helping relationships. J. Appl. Comm. Res. 27 285-309.
43. Robey, D., S. Sahay. 1996. Transforming work through information technology: A comparative case study of geographic information systems in county government. Inform. Systems Res. 7 93-110.
44. Rothlisberger, R. F., W. J. Dickson. 1939. Management and the Worker. Harvard University Press, Cambridge, MA.
45. Stasser, G., W. Titus. 1985. Pooling of unshared information in group decision making. J. Personality Soc. Psych. 48 1467-1478.
46. Strauss, A., J. Corbin. 1998. Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Sage, Thousand Oaks, CA.
47. Sussman, S. W., W. S. Siegal. 2003. Informational influence in organizations: An integrated approach to knowledge adoption. Inform. Systems Res. 14 47-65.
48. Thomas, R. J. 1994. What Machines Can't Do: Politics and Technology in the Industrial Enterprise. University of California Press, Berkeley, CA.
49. Thompson, J. D. 1967. Organizations in Action: Social Science Bases of Administrative Theory. McGraw-Hill, New York.
50. Tushman, M. L., D. A. Nadler. 1978. Information processing as an integrating concept in organizational design. Acad. Management Rev. 3 613-624.
51. Tyre, M. J., W. J. Orlikowski. 1994. Windows of opportunity: Temporal patterns of technological adaptation in organizations. Organ. Sci. 5 98-118.
52. Vaast, E., G. Walsham. 2005. Representations and actions: The transformation of work practices with IT use. Inform. Organ. 15 65-89.
53. Van Maanen, J., S. R. Barley. 1984. Occupational communities: Culture and control in organizations. B. M. Staw, ed. Research in Organizational Behavior, Vol. 6. JA1 Press, Greenwich, CT, 287-365.
54. Walsham, G. 2002. Cross-cultural software production and use: A structuration analysis. MIS Quart. 26 359-380.
55. Wasserman, N., K. Faust. 1994. Social Network Analysis: Methods and Applications. Cambridge University Press, New York.
56. White, H. C., S. Boorman, R. Breiger. 1976. Social structure from multiple networks 1: Blockmodels of roles and positions. Amer. J. Sociol. 81 730-780.
57. Zabusky, S. E. 1996. Computers, clients, and expertise: Negotiating technical identities in a nontechnical world. S. R. Barley, J. E. Orr, eds. Between Craft and Science: Technical Work in U.S. Settings. ILR Press, Ithaca, NY, 129-153.
58. Zuboff, S. 1988. In the Age of the Smart Machine: The Future of Work and Power. Basic Books, New York.