Knowledge-Intensive Business Service as innovation agent through client interaction and labour mobility

International Journal of Services, Technology and Management

Volumn 9, Issue 2, 2008, Pages 138-153

  Wiig Aslesen, Heidi ^a   Isaksen, Arne ^b   Sigbjørn Stambøl, Lasse ^c  

^a NORDIC INSTITUTE FOR STUDIES IN INNOVATION   (Norway)

^b UNIVERSITY OF AGDER   (Norway)

^c STATISTICS NORWAY   (Norway)

Author keywords

consultancy projects; innovation; KIBS; labour mobility

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; INNOVATION; KNOWLEDGE BASED SYSTEMS; PERSONNEL;

CONSULTANCY PROJECTS; KNOWLEDGE INTENSIVE BUSINESS SERVICE (KIBS); KNOWLEDGE SOURCES; LABOUR MOBILITY;

INFORMATION SERVICES;

EID: 44249102785     PISSN: 14606720     EISSN: 1741525X     Source Type: Journal    
DOI: 10.1504/IJSTM.2008.018428     Document Type: Article

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35. The following NACE groups define the KIBS sector in this paper: NACE 72 Data Processing Industry, 7414 Business Advisory Industry, 74201 Architectural Services, 74202 Building and Construction Consultancy and 74209 Other Technical Consultancy Services.
36. The case studies are all based on the same structured interview guide, and include 13 interviews with management consultants and 14 with software consultants. The interviews are carried out in the Oslo city region to learn the working of parts of the KIBS sector in this particular area.
37. More details on methodology for measuring gross-labour market flows are to be found e.g., in Persson (2001), Edvardsson et al. (2002) and Stambøl (2002, 2003, 2005).
38. Interview with an organisational consultant.
39. In this part of the paper, KIBS is defined as the sectors of information technology, research and development, telecommunication, financial intermediation and other business activities.