An empirical study of service differentiation for weapon system service parts

Operations Research

Volumn 51, Issue 4, 2003, Pages 518-530

  Deshpande, Vinayak ^a   Cohen, Morris A ^b   Donohue, Karen ^c  

^a PURDUE UNIVERSITY   (United States)

^b UNIVERSITY OF PENNSYLVANIA   (United States)

^c UNIVERSITY OF MINNESOTA   (United States)

Author keywords

Inventory, applications: service parts for weapon systems; Military, cost effectiveness: service differentiation

Indexed keywords

EMPIRICAL STUDY; INVENTORY; MILITARY; SERVICE DIFFERENTIATION; SERVICE PARTS FOR WEAPON SYSTEMS; SUPPLY CHAINS;

COST EFFECTIVENESS; CUSTOMER SATISFACTION; DATABASE SYSTEMS; GUNS (ARMAMENT); INVENTORY CONTROL; LOGISTICS; OPERATIONS RESEARCH; ORDNANCE; PERFORMANCE;

MILITARY EQUIPMENT;

EID: 4344630372     PISSN: 0030364X     EISSN: None     Source Type: Journal    
DOI: 10.1287/opre.51.4.518.16099     Document Type: Article

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