Differences in perceived communication barriers among nurses and elderly patients in China

Nursing and Health Sciences

Volumn 10, Issue 2, 2008, Pages 110-116

  Ruan, Jing ^a   Lambert, Vickie A ^a,b  

^a WUHAN UNIVERSITY   (China)

^b NONE   (United States)

Author keywords

China; Communication barriers; Elderly patients; Hospital setting; Nurses

Indexed keywords

ADULT; AGED; ARTICLE; CHINA; COMMUNICATION SKILL; DEMOGRAPHY; ENVIRONMENTAL FACTOR; FEMALE; HUMAN; INFORMATION; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; MALE; NURSE; PRIORITY JOURNAL; QUESTIONNAIRE;

ADULT; AGE FACTORS; AGED; AGED, 80 AND OVER; ATTITUDE OF HEALTH PERSONNEL; CHINA; COMMUNICATION; FEMALE; HEALTH CARE SURVEYS; HEALTH SERVICES ACCESSIBILITY; HUMANS; MALE; MIDDLE AGED; NURSE-PATIENT RELATIONS; PATIENT EDUCATION AS TOPIC; PROFESSIONAL-FAMILY RELATIONS; QUESTIONNAIRES; SOCIAL PERCEPTION;

EID: 43249113883     PISSN: 14410745     EISSN: 14422018     Source Type: Journal    
DOI: 10.1111/j.1442-2018.2008.00387.x     Document Type: Article

References (27)

1. Anselm A, Palda V, Guest C et al. Barriers to communication regarding end-of-life care: Perspectives of care providers. J. Crit. Care 2005; 20: 214-223.
2. Armstrong-Esther C, Browne K, McAfee J. Elderly patients: Still clean and sitting quietly. J. Adv. Nurs. 1994; 19: 264-271.
3. Brouwer D, Sadlo G, Winding K, Hanneman M. Limitation in mobility: Experiences of visually impaired older people. Int. Congr. Ser. 2005; 1282: 474-476.
4. Caris-Verhallen W, de Gruijter I, Kerkstra A, Bensing J. Factors related to nurse communication with elderly people. J. Adv. Nurs. 1999; 30: 1106-1117.
5. Cui Y. [Nurse-patient communication barriers and countermeasures in emergency department.] Chin. Pract. Med. 2007; 2: 122 (in Chinese).
6. Eggly S, Penner L, Greene M, Harper F, Ruckdeschel J, Albrecht T. Information seeking during "bad news" oncology interactions: Question asking by patients and their companions. Soc. Sci. Med. 2006; 63: 2974-2985.
7. Forsbinder D. Patient perceptions of nursing care: An emerging theory of interpersonal competence. J. Adv. Nurs. 1994; 20: 1085-1093.
8. Han H, Chen B, Cui S, Gong Y. [Analysis of nursing quality by questionnaires sent to 5588 discharged patients.] Inflect. Inflamm. Repair 2007; 8: 172-174 (in Chinese).
9. Hantikainen V. Nursing staff perceptions of the behaviour of older nursing home residents and decision making on restraint use: A qualitative and interpretative study. J. Clin. Nurs. 2001; 10: 246-256.
10. Heron R, Wharrad H. Prevalence and nursing staff awareness of hearing impairment in older hospital patients. J. Clin. Nurs. 2000; 9: 834-841.
11. Hietanen P, Aro A, Holli K, Absetz P. Information and communication in the context of a clinical trial. Eur. J. Cancer 2000; 36: 2096-2104.
12. Hu J, Chen X. [Common nurse-patient communication barriers and countermeasures.] J. Huaihai Med. 2005; 23: 57 (in Chinese).
13. McCabe C. Nurse-patient communication: An exploration of patients' experiences. J. Clin. Nurs. 2004; 13: 41-49.
14. Mei H. [Causative analysis on nurse-patient disputes caused by communication disorder between nurses and patients.] Chin. Nurs. Res. 2006; 20: 2448-2449 (in Chinese).
15. Nestel D, Kidd J. Nurses' perceptions and experiences of communication in the operating theatre: A focus group interview. BMC Nurs. 2006; 5. [Cited 18 May 2006.]Available from URL: http://www.biomedcentral.com/ 1472-6955/5/1.
16. O'Baugh J. "Being positive": Perceptions of patients with cancer and their nurses. J. Adv. Nurs. 2003; 44: 262-270.
17. Owsley C, McGwin G, Scilley K, Girkin C, Phillips J, Searcey K. Perceived barriers to care and attitudes about vision and eye care: Focus groups with older African Americans and eye care providers. Invest. Ophthalmol. Vis. Sci. 2006; 47: 797-2802.
18. Park E, Song M. Communication barriers perceived by older patients and nurses. Int. J. Nurs. Stud. 2005; 42: 159-166.
19. de Rond M, de Wit R, van Dam F, Muller M. A pain monitoring program for nurses: Effects on communication, assessment and documentation of patients' pain. J. Pain Symptom Manage. 2000; 20: 424-439.
20. Schuster P. Communication: The Key to the Therapeutic Relationship. Philadelphia, PA: FA Davis, 2000.
21. Vydelingum V. South Asian patients' lived experience of acute care in an English hospital: A phenomenological study. J. Adv. Nurs. 2000; 32: 100-107.
22. van Weert J, van Dulmen A, Spreeuwenberg P, Ribbe M, Bensing J. Effects of snoezelen, integrated in 24 hour dementia care, on nurse-patient communication during morning care. Patient Educ. Couns. 2005; 58: 312-326.
23. Woolhead G, Tadd W, Boix-Ferrer J etal. "Tu" or "Vous?" A European qualitative study of dignity and communication with older people in health and social care settings. Patient Educ. Couns. 2006; 61: 363-371.
24. Yang J. Contrast study of the survey on the different nursing models and the satisfaction degree of patients to the nursing work. Acta Med. Sinica 1999; 12: 491-492.
25. Yates P, Edwards H, Nash R et al. Barriers to effective cancer pain management: A survey of hospitalized cancer patients in Australia. J. Pain Symptom Manage. 2002; 23: 393-405.
26. Zhang L. [Research on the nosocomial clients' satisfaction]. 2006. [Cited 7 Mar 2006.]Available from URL: http://202.114.65.37/kns50/ scdbsearch/scdetail.aspx?QueryID=15&CurRec=1 (in Chinese).
27. Zhou X, Pan J, Li X. Investigation of factors affecting communication between nurses and old patients. J. Nurs. Sci. 2004; 19: 21-22.