Developing a checklist for qualitative evaluation of service charters in academic libraries

Journal of Librarianship and Information Science

Volumn 40, Issue 2, 2008, Pages 111-121

  Pinto, Maria ^a  

^a UNIVERSITY OF GRANADA   (Spain)

Author keywords

Academic library; Checklist; Criteria evaluation; European Higher Education Area; Library Assessment; Qualitative evaluation; Service charter; Total Quality Management

Indexed keywords

EID: 43149104429     PISSN: 09610006     EISSN: 17416477     Source Type: Journal    
DOI: 10.1177/0961000608089346     Document Type: Review

References (30)