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Volumn 7, Issue 2, 2007, Pages 159-178

Unsettled connections: Citizens, consumers and the reform of public services

Author keywords

Choice voice; Knowledge power; Power; Rationing; Resources; Rights

Indexed keywords


EID: 42549135338     PISSN: 14695405     EISSN: 17412900     Source Type: Journal    
DOI: 10.1177/1469540507077671     Document Type: Article
Times cited : (56)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.