What global sourcing means for U.S. IT workers and for the U.S. economy

Communications of the ACM

Volumn 47, Issue 7, 2004, Pages 33-35

  Mann, Catherine L ^a  

^a PETERSON INSTITUTE FOR INTERNATIONAL ECONOMICS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER CARE; GLOBAL SOURCING; SMALL AND MEDIUM SIZE ENTERPRISES (SME);

COMPUTER HARDWARE; COMPUTER PROGRAMMING; COMPUTER SOFTWARE; COMPUTER SOFTWARE MAINTENANCE; CUSTOMER SATISFACTION; EMPLOYMENT; ENCODING (SYMBOLS); INDUSTRIAL ECONOMICS; INTERNATIONAL TRADE; INVESTMENTS; OUTSOURCING; PUBLIC POLICY; REGULATORY COMPLIANCE; SOFTWARE ENGINEERING;

INFORMATION TECHNOLOGY;

EID: 4243100596     PISSN: 00010782     EISSN: None     Source Type: Journal    
DOI: 10.1145/1005817.1005844     Document Type: Review

References (2)

1. Mann, C. Global Sourcing and High-Tech Jobs: Productivity Gains and Policy Challenges. Presentation at the Institute for International Economics, Washington, D.C., Mar. 11, 2004; see www.iie.com/publications/papers/mann0304. pdf.
2. Mann, C. Globalization of IT Services and White Collar Jobs: The Next Wave of Productivity Growth. Institute for International Economics Policy Brief PB 03-11, Washington, D.C., Dec. 2003; see www.iie.com/publications/pb/pb03-11. pdf.