Stakeholder management and human resources: Development and implementation of a performance measurement system

Corporate Governance

Volumn 8, Issue 2, 2008, Pages 191-213

  Longo, Mariolina ^a   Mura, Matteo ^a  

^a UNIVERSITY OF BOLOGNA   (Italy)

Author keywords

Human resource management; Multivariate analysis; Performance measures; Stakeholder analysis

Indexed keywords

EID: 42149145582     PISSN: 14720701     EISSN: None     Source Type: Journal    
DOI: 10.1108/14720700810863814     Document Type: Article

References (31)

1. Barney, J., Hansen, B. and Mark, H. (1994), "Trustworthiness as a source of competitive advantage", Strategic Management Journal, Vol. 15, pp. 175-91.
2. Bollen, K.A. (1989), Structural Equations with Latent Variables, Wiley, New York, NY.
3. Chalykoff, J. and Kochan, T.A. (1989), "Computer aided monitoring: its influence on employee job satisfaction and turnover", Personnel Psychology, Vol. 42 No. 4, pp. 807-34.
4. Clark, K.B. and Fujimoto, T. (1991), "The power of product integrity", Harvard Business Review, Vol. 68 No. 6, p. 107.
5. Clarkson, M.B.E. (1994), The Corporation and its Stakeholders: Classic and Contemporary Readings, University of Toronto Press, Toronto.
6. Clarkson, M.B.E. (1995), "A stakeholder framework for analyzing and evaluating corporate social performance", The Academy of Management Review, Vol. 20 No. 1, pp. 92-117.
7. Dobbins, G.H. and Zaccaro, S.J. (1986), "The effect of the group cohesion and leader behaviour on subordinate satisfaction", Group and Organization Studies, Vol. 11 No. 3, pp. 203-19.
8. Donaldson, T. and Preston, L.E. (1995), "The stakeholder theory of the corporation: concepts, evidence, and implications", The Academy of Management Review, Vol. 20 No. 1, pp. 65-91.
9. Dyer, J.L. (1998), "International ethics initiatives", The Government Accountants Journal, Vol. 47 No. 4, pp. 24-32.
10. Freeman, R.E. (1984), Strategic Management: A Stakeholder Approach, Pitman/Ballinger, Boston, MA.
11. George, J.M. (1992), "Extrinsic and intrinsic origins of perceived social loafing in organizations", Academy of Management Journal, Vol. 35 No. 1, pp. 191-202.
12. Grant, R.M. (1996), "Prospering in dynamically-competitive environments: organizational capability as knowledge integration", Organization Science, Vol. 7 No. 4, pp. 375-87.
13. Hall, R. (1992), "The strategic analysis of intangible resources", Strategic Management Journal, Vol. 13 No. 2, pp. 135-44.
14. Holman, D., Epitropaki, O. and Fernie, S. (2001), "Understanding learning strategies in the workplace: a factor analytic investigation", Journal of Occupational and Organizational Psychology, No. 74, pp. 675-81.
15. Jeffries, F.L. and Reed, R. (2000), "Trust and adaptation in relational contracting", The Academy of Management Review, Vol. 25 No. 4, pp. 873-82.
16. Jones, G.R. (1984), "Task visibility, free riding, and shirking: explain the effect of structure and technology on employee behaviour", The Academy of Management Review, Vol. 9 No. 4, pp. 684-96.
17. Jöreskog, K. and Sörbom, D. (2004), Lisrel 8, Scientific Software International, Lincolnwood, IL.
18. Kidwell, R.E. and Robie, C. (2003), "Withholding efforts in organizations: toward development and validation of a measure", Journal of Business and Psychology, Vol. 17 No. 4, pp. 537-61.
19. Kirkman, B.L. and Shapiro, D.L. (2001), "The impact of cultural values on job satisfaction and organizational commitment in self-managing work teams: the mediating role of employee resistance", Academy of Management Journal, Vol. 44 No. 3, pp. 557-69.
20. Lev, B. (2003), Intangibles, Etas, Milano.
21. McWilliams, A. and Siegel, D. (2001), "Corporate social responsibility: a theory of the firm perspective", The Academy of Management Review, Vol. 26 No. 1, pp. 117-28.
22. Mitchell, R., Agle, B. and Wood, D. (1997), "Toward a theory of stakeholder identification and salience: defining the principle of who and what really counts", Academy of Management Review, Vol. 22 No. 4, pp. 853-86.
23. Post, J.E., Preston, L.E. and Sachs, S. (2002), Redefining the Corporation: Stakeholder Management and Organizational Wealth, Stanford University Press, Stanford, CA.
24. Rumelt, R.P. (1984), "Towards a strategic theory of the firm", in Lamb, R.B. (Ed.), Competitive Strategic Management, Prentice-Hall, Englewood Cliffs, NJ, p. 556.
25. Sako, M. (1991), "The role of trust in Japanese buyer-supplier relationships", Ricerche Economiche, No. 45, pp. 449-74.
26. Sciarelli, S. (1996), "Etica aziendale e finalità imprenditoriali", Economia and Management, No. 6, pp. 24-33.
27. Turban, D.B. and Greening, D.W. (1997), "Corporate social performance and organizational attractiveness to prospective employees", The Academy of Management Journal, Vol. 40 No. 3, pp. 658-72.
28. Ulrich, D. and Smallwood, N. (2004), "Capitalizing on capabilities", Harvard Business Review, Vol. 82 No. 6, pp. 119-27.
29. Wernerfelt, B. (1984), "A resource-based view of the firm", Strategic Management Journal, Vol. 5 No. 2, pp. 171-80.
30. Zeitz, G., Johannesson, R. and Ritchie, J.E. (1997), "An employee survey measuring total quality management practices and culture: development and validation", Group and Organization Studies, Vol. 22 No. 4, pp. 414-44.
31. Zingales, L. (2000), "In search of new foundations", working paper 7706, National Bureau of Economic Research, Cambridge, MA.