The impact of facilities management on patient outcomes

Facilities

Volumn 26, Issue 5-6, 2008, Pages 213-228

  May, Daryl ^a   Pinder, James ^a  

^a SHEFFIELD HALLAM UNIVERSITY   (United Kingdom)

Author keywords

England; Health and medicine; Measurement; National Health Service; Wales

Indexed keywords

EID: 41649102412     PISSN: 02632772     EISSN: None     Source Type: Journal    
DOI: 10.1108/02632770810864998     Document Type: Article

References (19)

1. Bootle, R. and Kalyan, S. (2002), Property in Business - a Waste of Space?, RICS, London, pp. 1-92.
2. Coulter, A. and Henderson, L. (2004), Patients' Experience of Choosing Where to Undergo Surgical Treatment, Picker Institute Europe, Oxford.
3. DoH (2000), The NHS Plan: A Plan for Investment. A Plan for Reform, HMSO, London.
4. DoH (2003a), Winning Ways: Working Together to Reduce Healthcare Associated Infection in England, HMSO, London.
5. DoH (2003b), Standards of Cleanliness in the NHS - A Framework in Which to Measure Performance Outcomes, HMSO, London.
6. DoH (2004a), A Matron's Charter: An Action Plan for Cleaner Hospitals, HMSO, London.
7. DoH (2004b), The NHS Healthcare Cleaning Manual, HMSO, London.
8. DoH (2004c), Towards Cleaner Hospitals and Lower Rates of Infection: A Summary of Action, HMSO, London.
9. DoH (2004d), Reconfiguring the Department of Health's Arm's Length Bodies, HMSO, London.
10. DoH (2006), Best Research for Best Health: A New National Health Research Strategy, HMSO, London.
11. Jones, L. (2004), "The 'superbug' MRSA may not be the threat it is often claimed to be", Hospital Development Magazine.
12. Laframboise, D., Nelson, R.L. and Schmaltz, J. (2003), "Managing resistance to change in workplace accommodation projects", Journal of Facilities Management, Vol. 1 No. 5, pp. 306-21.
13. Lawson, B. and Phiri, M. (2000), "Room for improvement", Health Services Journal, pp. 24-7.
14. Miller, L. and May, D. (2006), "Patient choice in the NHS: how critical are facilities services in influencing patient choice?", Facilities, Vol. 24 Nos 9/10, pp. 354-64.
15. NHS Estates (2001), National Standards of Cleanliness for the NHS, HMSO, London.
16. NHS Estates (2003), Working for the Future: An Invitation to Shape a National Workforce Strategy for Efm - A Document Seeking Views on How a Strategy Should be Developed, HMSO, London.
17. Price, I. (2004), "Business critical FM", Facilities, Vol. 22 Nos 13/14, pp. 353-8.
18. Taylor, P., Pringle, M. and Coupland, C. (2004), Implications of Offering "Patient Choice" for Routine Adult Surgical Referrals, Dr Foster Limited, London.
19. Ulrich, R. and Zimring, C. (2004), The Role of the Physical Environment in the Hospital of the 21st Century: A Once-in-a-lifetime Opportunity, The Center for Health Design, San Diego, CA.