Quality assurance revisited

Industrial Management (Norcross, Georgia)

Volumn 41, Issue 6, 1999, Pages 6-9

  Skrabec Jr , Quentin R ^a  

^a UNIVERSITY OF FINDLAY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 41549166288     PISSN: 00198471     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (11)

1. Anderson, J., G. Cleveland, and R Schroeder, "Operation Strategy- A Literature Survey," Journal of Operation Management, Vol. 8, 1989.
2. Benson, G.P., J.Y Saraph, and R.G. Schroeder, "The Effects of Organizational Context on Quality Management: An Empirical Investigation," Management Science, September, 1991.
3. Imai, M, Kaizen: The Key to Japan's Competitive Success, McGraw-Hill, 1986.
4. Ishikawa, K., What Is Total Quality Control?, Prentice-Hall, Englewood Cliffs, 1985.
5. Mears, P. and F. Voehl, Executive Guide to Implementing Quality Systems, St. Lucie Press, 1996.
6. Murphy, T., "Quality Gap," Ward's Auto World, February, 1998.
7. Ross, J. Total Quality Management, St. Lucie Press, 1995.
8. Skrabec, Q., "Customer Concern Teams," Quality Progress, 1994.
9. Skrabec, Q., "Integrating Inspection Into TQM," Total Quality Review, March, 1994.
10. Slater, R. Integrated Process Management, McGraw-Hill, 1991. H
11. Voehl, F., P. Jackson, and D. Ashton, ISO 9000, An Implementation Guide for Small to Mid-Sized Businesses, St. Lucie Press, 1995.