Pharmacists' perspectives on the Pharmacy First Minor Ailments Scheme

International Journal of Pharmacy Practice

Volumn 16, Issue 2, 2008, Pages 73-80

  Pumtong, Somying ^a   Boardman, Helen F ^b   Anderson, Claire W ^b,c  

^a SRINAKHARINWIROT UNIVERSITY   (Thailand)

^b UNIVERSITY OF NOTTINGHAM   (United Kingdom)

^c Department of Social Pharmacy ^*

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLINICAL PROTOCOL; DRUG FORMULARY; EXPECTATION; FEMALE; FINANCIAL MANAGEMENT; GENERAL PRACTITIONER; HEALTH CARE PERSONNEL; HUMAN; MALE; NORMAL HUMAN; PATIENT CARE; PHARMACIST; PHARMACIST ATTITUDE; PHARMACY; PRACTICE GUIDELINE; PRIORITY JOURNAL; PRIVACY; SEMI STRUCTURED INTERVIEW; UNITED KINGDOM;

EID: 41349099145     PISSN: 09617671     EISSN: None     Source Type: Journal    
DOI: 10.1211/ijpp.16.2.0004     Document Type: Article

References (52)

1. Department of Health. The NHS plan: a plan for investment, a plan for reform. London: The Stationery Office; 2000.
2. The Information Centre. Prescriptions dispensed in community statistics for 1996 to 2006: England. www.ic.nhs.uk/statistics-and-data-collections/ primary-care/prescriptions/prescriptions-dispensed-in-the-community-1996-2006- %5Bns%5D (accessed October 19, 2007).
3. Bell HM, McElnay JC, Cramel MH. Societal perspectives on the role of community pharmacist and community-based pharmaceutical services. J Soc Admin Pharm 2000;17:119-28.
4. Hassell K, Noyce PR. Community pharmacy as a primary health and self care resource: a framework for understanding pharmacy utilisation. Health Soc Care Community 2000;8:40-9.
5. Self care - a real choice, self care support - a practical option. London: Department of Health; 2005.
6. Cunningham-Burley S, Maclean U. Pharmacists and primary care: some research findings and recommendations. Fam Pract 1988;5:122-5.
7. Schfheutle E, Cantrill J, Nicolson M, Noyce P. Insights into the choice between self-medication and a doctor's prescription: a study of hay fever sufferers. Int J Pharm Pract 1996;4:156-61.
8. Evans D. Do increasing levels of income deprivation have an effect on the prescribing of OTC medication. Int J Pharm Pract 2001;9(suppl.):R69.
9. Blenkinsopp A, Noyce PR. Minor illness management in primary care: a review of community pharmacy NHS scheme. Keele: Department of Medicine Management, University of Keele; 2002. www.keele.ac.uk/depts/mm/Publications/ documents/MinorillnessDec2002.pdf (accessed October 19, 2007).
10. Implementing a community pharmacy minor ailment scheme. A practical toolkit for primary care organisations and health professionals. London: National Pharmaceutical Association; 2003. www.npa.co.uk/members/pdf/nhsdev/ minorails/minorailstoolkit.pdf (accessed October 19, 2007).
11. Colin-Thome D. Better management of minor ailments using the pharmacist. London: Royal Pharmaceutical Society of Great Britain; 2003. www.rpsgb.org.uk/pdfs/bettmanminail.pdf (accessed October 19, 2007).
12. Kassam R, Vaillancourt R, Trottier M, Gervis A. Evaluation of pharmacist-management non-prescription drug benefit for Canadian military personnel. J Am Pharm Assoc 2005;45:170-8.
13. Pharmacy first service specification version 10. Nottingham: Nottingham City Primary Care Trust; 2006.
14. Pharmacy support staff definitions (updated August 2005). London: Royal Pharmaceutical Society of Great Britain; 2005. www.rpsgb.org/pdfs/ phsuppstaffdef.pdf (accessed October 19, 2007).
15. Blenkinsopp A, Bond C. Over-the-counter medication. London: BMA Publications; 2005.
16. Schafheutle E, Noyce P, Sheehy C. Direct supply of medicines in Scotland: evaluation of a pilot scheme. Edinburgh: Scottish Executive Social Research; 2003. www.scotland.gov.uk/cru/resfinds/hcc29.pdf (accessed October 19, 2007).
17. Whittngton Z, Hassell K, Cantrill J, Noyce PR. Care at the chemist: a question of access - a feasibility study comparing community pharmacist and general practice management of minor ailments. Manchester: University of Manchester; 2001. www.rpsgb.org.uk/pdfs/minail.pdf, www.rsgb.org.uk/pdfs/ minailrepa.pdf (accessed October 19, 2007).
18. Flint L, River P. Evaluation of the pharmacy first service. Derby: Research and Evaluation Services; 2003. www.pharmj.com/pdf/extra/ pj_20030809_p167derby.pdf (accessed October 19, 2007).
19. Kemper N. Minor ailments scheme now involves over a third of Sheffield's pharmacists. Prescribing and Medicine Management 2004;272:PM2. www.pharmj.com/MedicinesManagement/editorial/200403/features/p02minorailments. html (accessed October 19, 2007).
20. Islington minor ailments pilot scheme evaluation report (final copy) - October 2004. Islington: Islington Primary Care Trust; 2004.
21. Medicines Management Services Team. Service improvement guide: minor ailments. London: National Prescribing Centre; 2005. www.npc.co.uk/mms/SIGs/ minor_ailments/index.htm (accessed October 22, 2007).
22. Esterberg K. Qualitative methods in social research. Boston: McGrawHill; 2002.
23. Green J, Thorogood N. Qualitative methods for health research. London: Sage Publications; 2004.
24. Malterud K. Qualitative research: standards, challenges and guidelines. Lancet 2001;358:146-7.
25. Hassell K, Whittngton Z, Cantrill J, Bates F, Rogers A, Noyce PR. Managing demand: transfer of management of self limiting conditions from general practice to community pharmacies. BMJ 2001;323:146-7.
26. Landbley C, Kavanagh S, Clewes P, Marriott J, Wilson K. The reason for non-use of a minor ailments scheme in Eastern Birmingham Primary Care Trust. Int J Pharm Pract 2004;12(suppl.):R8.
27. Hassell K, Noyce P, Rogers A, Harris J, Wilkinson J. A pathway to the GP: the pharmaceutical 'consultation' as a first port of call in primary care. Fam Pract 1997;14:498-502.
28. Ward P, Bissell P, Noyce P. Medicines counter assistants: roles and responsibilities in the sale of deregulated medicines. Int J Pharm Pract 1998;6:207-15.
29. Bank J, Shaw A, Weiss M. Walking a line between health care and sales: the role of the medicines counter assistant. Pharm J 2005;274:586-9. www.pjonline.com/pdf/papers/pj_20050514_counterassistant.pdf (accessed October 19, 2007).
30. Seston L, Nicolson M, Hassell K. Variation in the incidence, presentation and management of nine minor ailments in community pharmacy. Pharm J 2001;266:429-32. www.pharmj.com/pdf/papers/pj_20010331_ailment.pdf (accessed October 19, 2007).
31. Staples D. City minor ailments scheme - pharmacy based treatment of minor ailments project outline. Nottingham: Nottingham City Primary Care Trust; 2003.
32. Munro J, Cathain A, Knowles E, Nicholl J. Evaluation of NHS Direct 'referral' to community pharmacists. Int J Pharm Pract 2003;11:1-9.
33. McElnay JC, Nicholl AJ, Grainger-Rousseau TJ. The role of community pharmacist - a survey of public opinion in Northern Ireland. Int J Pharm Pract 1993;2:95-100.
34. Moorse S, Carins C, Harding G, Craft M. Health promotion in community pharmacy. Int J Pharm Pract 1996;4:109-16.
35. Vallis J, Wyke S, Cunningham-Burley S. Users' views and expectations of community pharmacists in a Scottish commuter town. Pharm J 1997;258:457-60.
36. Hargie O, Morrow N, Woodman C. Consumer perceptions of and attitudes to community pharmacy services. Pharm J 1992;249: 688-91.
37. Lambeth Lewisham and Southwark Health Action Zone. A Timely service: LSL HAZ project on access to emergency hormonal contraception through accredited community pharmacies. www.lho.org.uk/Download/Public/8753/1/em_contr_3.pdf (accessed October 19, 2007).
38. Anderson C, Bissell P, Sharma S, Sharma R. Report into the provision of emergency contraception in community pharmacy via patient group directions. Nottingham: University of Nottingham; 2001.
39. Watson M, Walker A, Bond C. Views about the treatment of vaginal symptoms in community pharmacies. Pharm J 2000;265:R43. www.pjonline.com/editorial/ 20000916/practiceresearch/r43.html (accessed October 19, 2007).
40. Seston E, Elliot R, Noyce P. Eliciting women's preference for the supply of emergency hormonal contraception using discrete choice technique: identifying the attributes. Int J Pharm Pract 2003;11(suppl.):R21.
41. Philips Z, Whynes D, Parnham S, Slack R, Earwicker S. The role of community pharmacists in prescribing medication for the treatment of head lice. J Public Health Med 2001;23:114-20.
42. Matheson C. Privacy and stigma in the pharmacy: illicit drug users' perspectives and implications for pharmacy practice. Pharm J 1998;260:639-41.
43. Clarke K, Sheridan J, Griffiths P, Noble A, Williamson S, Taylor C. Pharmacy needle exchange: do clients and community pharmacists have matching perceptions? Pharm J 2001;266:553-6. www.pharmj.com/pdf/papers/ pj_20010421_needle.pdf (accessed October 19, 2007).
44. Harper R, Harding G, Savage I, Evans N, Newsons R. Consultations areas in community pharmacies: an evaluation. Pharm J 1998;261:947-50.
45. Bellingham C. What do patients want from pharmacy? Pharm J 2004;273:510. www.pharmj.com/pdf/news/pj_20041009_patientswant.pdf (accessed October 19, 2007).
46. Anderson C, Blenkinsopp A. Feedback from community pharmacy users on the contribution of community pharmacy to improving the public's health: a systemic review of the peer reviewed and non-peer reviewed literature 1990-2002. Health Expect 2004;7:191-202.
47. Buisson J. How to make space for a consultation room in your community pharmacy. Pharm J 2005;275:689-91. www.pharmj.com/pdf/features/ pj_20051203_consultationareas.pdf (accessed October 19, 2007).
48. Anon. NPA wants more consultations areas. Pharm J 2002;268:715.
49. Carins C, Moore S, McCOIG A, Short J. Strictly private [letter]. Pharm J 1994;253:596.
50. Dhalla M. Areas for consultations. Pharm J 1992;249:715.
51. Morris C, Cantrill J, Weiss M. 'One simple question should be enough': consumers' perception of pharmacy protocols. Int J Pharm Pract 1997;5:64-71.
52. Implementing the new community pharmacy contractual framework - information for primary care trusts (draft). London: Department of Health; 2005. www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/ digitalasset/dh_4109257.pdf (accessed October 19, 2007).