Telling the story: Qualitative approaches to measuring the performance of emerging library services

Performance Measurement and Metrics

Volumn 9, Issue 1, 2008, Pages 7-17

  Brophy, Peter ^a  

^a MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

Ethnography; Information services; Language; Linguistics; Qualitative methods

Indexed keywords

EID: 41249091422     PISSN: 14678047     EISSN: None     Source Type: Journal    
DOI: 10.1108/14678040810869387     Document Type: Article

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