A model to assess the benefit value of knowledge management in an IT service provider environment

ACM International Conference Proceeding Series

Volumn 226, Issue , 2007, Pages 36-45

  Govender, Surendren S ^a   Pottas, Dalenca ^a  

^a NMMU   (South Africa)

Author keywords

Intellectual capital; IT service providers; Knowledge management; Knowledge management value metrics

Indexed keywords

INTELLECTUAL CAPITAL; KNOWLEDGE MANAGEMENT VALUE METRICS; KNOWLEDGE RESOURCES;

DATA HANDLING; INFORMATION SERVICES; INFORMATION TECHNOLOGY;

KNOWLEDGE MANAGEMENT;

EID: 41149139751     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1292491.1292496     Document Type: Conference Paper

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