Introduction: Call centres, the networked economy and the value chain

Journal of Industrial Relations

Volumn 50, Issue 2, 2008, Pages 195-208

  Rainnie, Al ^a   Barrett, Rowena ^b   Burgess, John ^c   Connell, Julia ^c  

^a UNIVERSITY OF LEICESTER   (United Kingdom)

^b DE MONTFORT UNIVERSITY   (United Kingdom)

^c UNIVERSITY OF NEWCASTLE   (Australia)

Author keywords

Call centres; Labour organization; Networks; Value chain

Indexed keywords

EID: 41149099489     PISSN: 00221856     EISSN: 14729296     Source Type: Journal    
DOI: 10.1177/0022185607087897     Document Type: Editorial

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